Customer Ratings & Reviews
- Model:
- NS-OTR16SS8
- SKU:
- 5847011
Rating by feature
- Quality
Rating 3.3 out of 5 stars
- Value
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the 1.6 Cu. Ft. Over-the-Range Microwave's affordable price, ease of use, and sleek design. Many appreciate its stylish appearance and relatively easy installation. While some users found the door mechanism and the beeping sound less satisfactory, the positive feedback on performance and features outweighs these concerns. Overall, the microwave receives high praise for its value and functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
great unit for general use/good price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this unit a day before Christmas at a great special price ($99.99). Unit looks fine and works as advertised. Replaced a Sharp unit that outlived its use. So far love the unit. Make sure you have 2 people for the install and follow directions. GREAT BUY!!! Also note this will match my Samsung Gas Range which will be delivered next week.
I would recommend this to a friend - Cons mentioned:Door
Disappointed in quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We installed this microwave in December--after less than four weeks of use, the membrane keypad over the number 1 cracked. Called Best Buy and got a new one shipped. It's installed, but the door creaks horribly, so I'm not optimistic on its chances of surviving the warranty period.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you very much for taking the time to review our Microwave, we really appreciate your feedback.
I am very sorry to know that your microwave stopped working after such a short amount of time but I'm extremely glad to know that you received help to have it exchanged.
Please feel free to reach out if you need anything at any time, your microwave has a one year warranty and we will be more than glad to help you to fulfill it agin if needed. You can contact us at:
https://www.insigniaproducts.com/contact-us
Arely R. - Insignia Support
- Pros mentioned:Design
Failed after a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upscale design for the price and had nice feature but failed after a year
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
We do apologies to see that your unit left you with an unpleasant thought about Insignia . I can assure you that we are working to improve our products.
Thank you for your feedback!
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Outstanding product, looks high end.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on bestbuy deal of the day for 100 dollars.
I would recommend this to a friendFuse issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is popping the fuse over and over… Had it 4 years but in vacation home so minimal use… There is definitely an issue with the fuse on this microwave…beware
No, I would not recommend this to a friendWaste of money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. This microwave didn't last even 2 yrs. Very disappointed.
No, I would not recommend this to a friend