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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 115 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Cook Settings

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers commend the 1.6 Cu. Ft. Over-the-Range Microwave for its reliable performance and straightforward installation process. Users appreciate its ease of use, appealing appearance, and suitable size, especially considering the excellent price point. The design is also well-received, with some noting its resemblance to more expensive models, and the noise level during operation is acceptable. However, a few customers have mentioned concerns about the door's noise when opening or closing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 115 reviews
  • Rated 5 out of 5 stars

    Great Microwave, at a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely pleased with this purchase. The sale price was Fantastic. I always make comparisons to other brands. Best Buy could not be beat. The features are very good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ 1.6 Cu. Ft. Over-the-Range Microwave, TerryW! We're thrilled to hear that you're extremely pleased with your purchase and found the sale price fantastic. It's great to know that our product stood out in your comparisons with other brands. Your satisfaction with the features is important to us, and we appreciate you taking the time to share your experience. If you have any other thoughts or comments, we'd love to hear them! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working amazingly for what I got it for 200 bucks, will not lie it is a little on the wider side so id make sure to double check the measurements before purchasing but otherwise a must buy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Affordable microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was easy to install and does everything we need. Competitive price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The product is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave work very good. It a very good item and brand too.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price and size and the style love it. It was a gift for my mom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great the fan is a bit loud but it does the job.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, NicolJ! Great to hear it’s working well—fans can be a bit loud, but sounds like it’s doing the job right!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Appearance, Installation, Size

    Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ Great Value and Performance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the **Insignia 1.6 cu. ft. Over-the-Range Microwave** from Best Buy, and it’s been fantastic. It looks sleek, fits perfectly above my range, and heats food evenly and quickly. The sensor cooking works well, and the vent does a decent job clearing steam and odors. Controls are simple and easy to use, and installation was straightforward with the included hardware. The fan is a bit noisy, but for the price, it’s more than acceptable. Overall, a reliable, stylish, and affordable microwave — highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Performance

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent like my old one did. The installation for me was easy because this microwave and my old one were both the same. I just use the same setup. And the price was excellent. Thank you. And fron desk registers really nice and helpful.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're delighted to hear that your new microwave is working excellently and that the installation was a breeze for you. It's great to know that our pricing met your expectations and that our front desk staff were helpful. Your satisfaction is our priority, and we appreciate your support.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was little apprehensive to get me a over the range microwave. Now that I see it...wow it looks beautiful and has made me so happy i decided to go with best buy for service and installation. I looked into other competitors but Best Buy was the best in regards not only on the product but the installation part. My microwave needed an outlet in the wall to be installed and the team that came over did everything to make sure the installation came out perfect. They are professionals, corteus and overall very satisfied from the company that came over they gave me updates on arrival via txt and phone call. They took all the garbage with them and left my kitchen looking Amazing

    I would recommend this to a friend
  • Pros mentioned:
    Appearance
    Cons mentioned:
    Door quality

    Rated 4 out of 5 stars

    Great Microwave So Far, Installation Hard for us.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave Looks Trendy and is super powerful. Heats fast and isn't that loud when cooking. I am very pleased with the performance. The only reason is not 5 stars is the door when shut is LOUD. and Installation was NOT easy for my family. The instructions on measurements was not correct when drilling new holes. We had to do it our way because it was wrong.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your detailed feedback with us. We are glad to hear that you are pleased with the microwave's performance, trendy design, and powerful heating capabilities. We appreciate your honesty regarding the loud door and the challenges faced during installation. Your insights are valuable as we strive to improve our products and instructions. We look forward to continuing to serve you in the future.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact. Sleek. Roomy and effective. Great buy for the price. Been a year almost. No complaints

    No, I would not recommend this to a friend
  • Pros mentioned:
    Appearance, Ease of use, Performance

    Rated 4 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was available in the store so we were able to take it home right away. Installation instructions were clear and easy to follow. Unit works as it should and looks good in our kitchen.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your great review, GuyR! We're glad to hear that you were able to take home your Insignia™ 1.6 Cu. Ft. Over-the-Range Microwave right away and that the installation instructions were clear and easy to follow. It's wonderful to know that the unit works as it should and looks good in your kitchen. If you ever need any assistance or have any questions, feel free to reach out. Enjoy your microwave!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for my previous frigidaire microwave. The control panel is much easier to read, this unit is quieter and performs well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was easy to install over my range. It is easy to use and it works great! The price point was lower than other name brands, and works just as well, if not better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great microwave at an affordable price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my time researching this microwave against a few others at this price point and came to the realization that for the money, this was the best option. I picked it up and installed it. Installation was pretty straightforward and took about an hour until it was up and running. It was great to finally just warm up mug of water after my old microwave broke. The microwave is question and feels solid. It has all the features of my last one and then some. I love having this new stainless steel appliance in my kitchen and would highly recommend!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed review of the Insignia™ 1.6 Cu. Ft. Over-the-Range Microwave. We're thrilled to hear that after thorough research, you found it to be the best option for the money. It's great to know that the installation was straightforward and that the microwave feels solid and has all the features you need. Your recommendation means a lot to us and helps other customers make informed decisions. We're glad to hear that you're enjoying your new stainless steel appliance in your kitchen! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Appearance, Ease of use, Installation

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very nice, easy to work Works great Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Performance

    Rated 5 out of 5 stars

    Easy to instal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, instaled in minutes in the same place of the old one.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear the installation was quick and easy, and that it fit perfectly in the place of your previous unit. We aim to make setup as seamless as possible, and it’s great to know this product delivered on that.

      – Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Easy to install. Worth buying. Very easy to understand the controls and number on the over range microwave.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you find our microwave great and easy to install. It's wonderful to know that you find the controls and numbers easy to understand. Your satisfaction is important to us, and we are committed to maintaining the high quality you appreciate. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Installation, Size

    Rated 5 out of 5 stars

    Over the range microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and perfect size to go over the stove. Relatively easy to install. Tested and is middle range for sound volume which is reasonable.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Grandmamo! We're glad the Insignia™ 1.6 Cu. Ft. Over-the-Range Microwave is working well for you. We appreciate your feedback! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Installation, Performance

    Rated 5 out of 5 stars

    Excellent Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally took 5 minutes to install on pre-existing brackets. Worked great right out of box. No complaints!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TeneeF,

      Thank you for your fantastic feedback on the Insignia™ 1.6 Cu. Ft. Over-the-Range Microwave! We're delighted to hear that the installation was quick and easy, and that it's working perfectly for you. Your satisfaction is our top priority. Emman | Insignia Products BBY-ExBrand_Insignia

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