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Customer Ratings & Reviews

Your price for this item is $169.99
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The comparable value price is $319.99

Customer reviews

Rating 4.8 out of 5 stars with 112 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Cook Settings

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 1.6 Cu. Ft. Over-the-Range Microwave for its reliable performance and straightforward installation process. Users appreciate its ease of use, appealing appearance, and suitable size, especially considering the excellent price point. The design is also well-received, with some noting its resemblance to more expensive models, and the noise level during operation is acceptable. However, a few customers have mentioned concerns about the door's noise when opening or closing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-112 of 112 reviews
  • Rated 5 out of 5 stars

    Good price and quick delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and quick delivery. No complaints with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installer came on time and installed well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer came on time and installed well. thanks.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that the installer arrived on time and did a great job with the installation. It's always wonderful to know when our services meet your expectations. We appreciate you sharing your positive experience! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. Works as it should. I would recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is nice, however Takes a long time to heat anything. I should have purchased another brand.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Well priced!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, fits in perfectly. had choices of 3 colors.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you found the Insignia™ 1.6 Cu. Ft. Over-the-Range Microwave to be well-priced and that it fits perfectly in your space. It's great to know that you appreciated the color options available as well. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new microwave! ---Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like the more expensive ones and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Microwave!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good size microwave, the install itself was a bit challenging because of all the steps but the templates were so handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price! Easy Navigation on website!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the different angles of the product, easy to make your decision. Just Beautiful!Loved the ease of the navigation on the website!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Insignia 1.6 Cuft Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. Very satisfied with your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed to get our customer back up and running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value the installation service was very smooth

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad customer service!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to give 0 stars for the customer service. I took the microwave unopened, sealed as it arrived on the 14th day of purchase to the Leesburg Pike store to return it. The staff were rude, refused to accept the return as they said the policy says 14 days and it has lapsed. First they said it is 14 days from date of ordering. Then I reminded them that your policy is 14 days from the date of pick up, they then said yes but they cannot take it back. They were trying to sell me membership instead. Will never buy anything from Best Buy anymore, though I have been a loyal customer so far!!!!

    No, I would not recommend this to a friend
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