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Customer Ratings & Reviews

Your price for this item is $279.99
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The comparable value price is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 3202 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the excellent overall performance, convenient size, and spacious capacity of the 10.2 Cu. Ft. Garage-Ready Chest Freezer. Positive feedback also frequently mentions its quiet operation and effective temperature control, while some buyers noted the freezer's reasonable price and lightweight design. However, a few customers expressed disappointment regarding the lack of interior lighting and some reported receiving units with minor cosmetic damage. Concerns were also raised about frost buildup and the inclusion of only one storage basket.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 3,202 reviews
  • Rated 5 out of 5 stars

    An excellent purchase.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Insignia brand and am extremely happy with this freezer. It holds so much more than I anticipated so I have a hard time filling it, but it is a nice looking unit which we decided to put inside the house instead of the garage. You should not put things on top of it though because it will dent easily (see pics).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia 10.2cf Chest Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. The freezer is located in a conditioned space, 3/4 full, opened very infrequently. Using a monitor placed inside the freezer recording the temperature over time has shown that it cycles more than I would have anticipated (~0F-->5F) I suspect this is the freezer allowing the temperature to rise over time and then initiates freezing - thus the cycle. I would expect that most HVAC/Refrigerators work this way. I did not expect it to get up to 5F and sometimes, somewhat more (8F-9F) Secondly, would have preferred additional one or two additional internal shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect investment! They were very nice and did a great job dropping it off an putting it exactly where I needed it in my garage. Thank you!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, KyleC! We're delighted to hear that the Insignia™ 10.2 Cu. Ft. Garage-Ready Chest Freezer is the perfect investment for you. It's great to know that our delivery team did a fantastic job placing it exactly where you needed it in your garage. Your satisfaction is important to us. Enjoy your new freezer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine is filled with meat!! I love it!! Stores a lot of meat!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chest freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly I would recommend this product to everyone also a good price

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia 10.2 deep chest freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend this freezer to anyone who is in need of a bigger sized deep freezer ! Perfect size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is one of the best by far. We needed a freezer and Best Buy had what we needed at a price that was well affordable.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that the Insignia™ 10.2 Cu. Ft. Garage-Ready Chest Freezer is one of your best purchases. It's great to know that it met your needs at an affordable price. If you have any other comments or need assistance, feel free to reach out. Enjoy your new freezer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    10.2 ch ft freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chest freezer is just the right size and price for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Quality Freezer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools very quickly and is considerably Large. I would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Dom-Chest Freezer Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good with all the right space. We picked this model because of the cubic size and physical dimensions which made it a great fit for our Butler’s Pantry area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer. It’s the perfect size for what I need. I definitely recommend picking it up from the store as I read many bad reviews about damage during delivery and I have had no issues after picking up from store.

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 2 out of 5 stars

    Good but Dented.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer seems to be a good deal for the price. It does freeze well. Only complaint as other have stated after getting it home, down to the basement and opening it. It had a big dent on the front of it at the control ( temperature ) control panel. Unit works, but shouldn’t be dented up. Either occurred during shipping to the store or at the store. Didn’t take it back due to the “ hassle” of getting it back up the steps and back to the store.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Scott. Thanks for taking the time to review our Chest Freezer, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was best deal and i searched . Better than expected for price and looks nice.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback on the Insignia™ 10.2 Cu. Ft. Garage-Ready Chest Freezer! We're thrilled to hear that you found it to be the best deal and that it exceeded your expectations in terms of value and appearance.

      If you ever have any questions or need assistance with your freezer, please don't hesitate to reach out to our customer support team. We're here to help and ensure you have a great experience with our products.

      Thank you for choosing Insignia™! We appreciate your support and are glad to know you're satisfied with your purchase. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-10-2-cu-ft-garage-ready-chest-freezer-white/8389389.p?skuId=8389389 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Freezer is working great,delivered on time, plugged in and it is awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FOUND A BIN TO FIT FREEZER !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found the bins to fit the freezer. Took a while, but kept digging. No excuse that they can't be more available. Do a search on Amazon for: Orgneas 20.5 Inch Freezer Organizer Bins for Chest Freezer (first result) 20.5"(L) x 7.2"(W) x 6.5"(H), excluding handles length 18.5"

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been good, working amazing haven’t had any problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the small sze of this 4 years ago and i needed more space so i got the big one. It works perfectly well no loud noice

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! It's great to hear that the larger size is working perfectly for you and that it's quiet. It's always nice when a product continues to meet expectations over time. If you have any other thoughts or questions, feel free to let us know!


      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    It’s all right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a giant ice chest. There’s no separation inside no drawers inside nothing to like keep the food separate so you have to like keep digging through the freezer to find stuff organizing is a little difficult a lot of Tetris lol but overall it freezes the food It did raise my light bill up about $20 but that also could’ve just been because the initial freezing process. Overall, it’s a solid product, but I had to spend more money to make it more functional to myself and that could’ve just been poor research on my end which is why I’m leaving my comment so that in the future, no one else has the same issue of just in case it’s something they don’t want.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed and thoughtful feedback. We’re glad to hear that the freezer is performing well in terms of keeping your food frozen. We understand the challenges you’ve faced with organization and appreciate you sharing your experience to help others make informed decisions. Your insight about the initial energy usage and the need for additional accessories is valuable, and we’re grateful you took the time to provide this perspective.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Keezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been perfect for my home brew keg-er-rator!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very big freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pig butchered and had to buy a deep freezer. It was more than enough room. Love it.

    I would recommend this to a friend
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