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Customer Ratings & Reviews

Insignia™ - 10" Dual Screen Portable DVD Player - Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 185 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-7 of 7 Reviews
  • Rating: 1 out of 5 stars

    Doesn’t work without being plugged in!

    Posted
    kaitthrash
    • My Best Buy® Member

    I ordered this set for my kids for Christmas, one child is still rear facing so I was attempting to find a set that I could use without the ‘mirror’ option. Everything checked out great, until Christmas morning when we realize that they must be plugged in the car outlet or a outlet in your home at all times to work! I’m so mad bc not only did I need some that I could use seperately, I needed a set that could be used without a plug in the car considering mine does not work!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Great product if you have money to waste

    Posted
    Jessica
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this DVD player less than 3 months ago and it now won't turn on. The volume isn't that loud and you can barely hear unless you have headphones in. If I could return this for a full refund, I definitely would; however, i'm out of the "return window."

    No, I would not recommend this to a friend

    • Brand response

      InsigniaCustomerSupport

      Hello Jessica,

      Thank you so much for providing us with your review on this DVD player, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia at 877-467-4289 so that you can receive the proper help you need.

      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rating: 1 out of 5 stars

    Broke

    Posted
    MrsH
    • My Best Buy® Member

    I loved these for the size of screens and the ability to play different movies. However after 1 trip playing 1 dvd, one of the players now will not read ANY disc. So unhappy, this was a Christmas present for my kids for trips.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not great didnt work and missing parts

    Posted
    Tiff
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The item i recieved was missing parts to it and didnt work well at all. It wouldnt play one movie on both screens like it should and i followed the instructions. It was really horrible and i did not like it

    No, I would not recommend this to a friend

    • Brand response

      InsigniaCustomerSupport

      Hello Tiff,

      Thank you so much for providing us with your review on this DVD player, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia at 877-467-4289 so that you can receive the proper help you need.

      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rating: 1 out of 5 stars

    Poor product

    Posted
    BobbyK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Very poor product. It takes forever for the dvd to load so you think nothing is happening. You then push the start button again and it starts to reload the disc and intro again. I will be returning it.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not Good

    Posted
    Josh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Only lasted for one trip that was a week. The chords broke quickly and the poeer battery cord isnt very long. The straps to secure them to the seats broke within in a few hrs!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Car video player

    Posted
    Arcane061
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Not good. Item reboots when closing doors, clear picture though when working. Nice sound

    No, I would not recommend this to a friend