Customers regard the refrigerator's compact size as ideal for small living spaces and appreciate its quiet operation. They also find the bottom freezer design convenient and the price affordable. While some customers have concerns about the cooling performance and a few have reported dents on the fridge, many are pleased with its storage capacity and sleek design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 920 reviews
Rated 2 out of 5 stars
Do NOT trust the temperature settings
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator looks nice and fits well into small spaces. However, we've had the unit one day and the refrigerator operating temperature is in significant error. It measured 50F after 12 hours on the colder of the "recommended" setting, which the manual says should be 37.4F. Do NOT trust the four refrigerator temperature settings without checking with a thermometer! The freezer, however, is happily holding 0F, so that seems to be operating correctly.
The installation is in our utility room and is fairly tight (3"+ on each side, 6" in back, and 10"-15" on top), and the washer/dryer are stacked next to the refrigerator. The manual wants 4" on all sides and 12" above. To check if ventilation clearance is the problem, I pulled the refrigerator into the middle of the room, but it didn't significantly change the refrigerator operating temperature.
Leaving the refrigerator in the middle of the room, I then put it in the "coldest" setting, which should be 35.6F, but the combination of temperature setting & large clearances only dropped the refrigerator to 45F. This indicates that clearances aren't the issue. The fact that the freezer operates correctly in all of the above scenarios also indicates that clearances aren't the issue. Finally, it negates any question about the adjacent washer/dryer causing the issue.
The manual says the refrigerator can operate in climates ranging from 50F-110F. The utility room is the warmest room in our house, so I measured the temperature at the top of the refrigerator. 76F, so that's not the issue.
The manual shows that the four refrigerator settings range from 35.6F ("coldest") to 42.8F ("cold") per page 14 of the manual. However, the specifications on page 20 note that the refrigerator may operate between 34F-50F. This is troubling since many foods need to be stored below 40F and brings to question whether this model is adequate for use beyond sodas/beers. It's possible that this unit is calibrated to the high end, but a 16F error is unacceptable.
I contacted Best Buy and they noted two options: 1. Replace the unit, or 2. Send a technician. Troubleshooting continues to point towards an issue with the refrigerator (not freezer), so we're going to request a replacement unit after Christmas.
As for usability, the unit has decent storage but the primary shelves are not adjustable. Some common items don't fit because of this and have to be stored on their sides. May not be a deal breaker, but something to be aware of.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
So far so go
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would definitely buy again. Small enough for my narrow entrances and hallways. Big enough to fill food for household of 5. Glad about this purchase. No complaints yet.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
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Thank you for your review, VictoriaF! We're happy to hear that the Insignia™ 11.5 Cu. Ft. Bottom Mount Refrigerator fits perfectly in your narrow spaces and is spacious enough for your household of five. It's great to know you're satisfied with your purchase. Enjoy your new refrigerator!
- Shiela | Insignia Support
Pros mentioned:
Overall performance, Size
Rated 5 out of 5 stars
House
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice quality and fit perfect for my house because the house is small.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Perfect Refri for small space
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This Refri is just amazing and perfect for my small space! I am loving it!!
Thank you so much for your kind words, Liany! We're thrilled to hear that the refrigerator fits perfectly in your space and that you're loving it. It's always great to know when our products make a positive difference in our customers' daily lives. Tine | Insignia Support
Pros mentioned:
Design, Size
Rated 5 out of 5 stars
A perfect fit
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very impressed with size, function and good looks of this 11.5 cubic feet Insignia refrigerator
I would recommend this to a friend
Rated 5 out of 5 stars
Slim fridge
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This fridge was the perfect size for our 250 square ft tiny house!
I would recommend this to a friend
Rated 5 out of 5 stars
Small but mighty
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect size for a kitchenette, with plenty of space for all your food storage needs
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this refrigerator! It’s the only one with this configuration I could find for under $1000! And it looks much more high-end than comparably priced top freezer models.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 3 out of 5 stars
Good Quality Refrigerator for the Price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great price for a bottom freezer refrigerator in this size. Other models in this size and configuration will cost at least twice as much. The down side is that the first one had some slight dimples/dents in the door. I had them bring a second one and unbox it in front of me. It also had some slight dimples in the door and it looked like the glass shelves impacted the plastic shelf guides and cracked them in the back. I decided that this was probably as good as I was going to get and kept this one. It still looks nice and is overall a good/quiet refrigerator. The next time I will probably spend more money and get something of higher quality.
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect in every way. It’s a compact but fully equipped refrigerator. Have not had any problems since I purchased. Temperature are right in the dot. Also have the stand up freezer both work amazing and love the sizes.
Thank you so much for your glowing 5-star review of the Insignia™ 11.5 Cu. Ft. Bottom Mount Refrigerator with ENERGY STAR Certification! We’re thrilled to hear that it has been perfect in every way for you. It’s great to know that the compact yet fully equipped design meets your needs and that the temperatures are spot on. We’re also delighted that your stand-up freezer is working amazingly well and that you love the sizes of both appliances. Your satisfaction is our top priority, and your feedback truly means a lot to us. Thank you for choosing Insignia! -Paul | Insignia Support
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Brand Spanking New
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best since purchasing it,made amazing decision and investment, huge and enough room space in love with it, happy to open everyday and look all my items....
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
fantastic refridgerator been a customer of bestbuy
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
well priced works well strongly reccomment bestbuy is great they have great products
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
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Thank you for sharing your positive feedback with us. We are delighted to hear that you find our product well-priced and that it works well for you. Your strong recommendation and praise for Best Buy's great products mean a lot to us. We appreciate your support and are committed to continuing to provide you with high-quality products and excellent service.
Keith | Insignia Support
Rated 5 out of 5 stars
Two years later and still excellent!
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What a pleasant surprise to have and APPLIANCE actually operate like the first day you bought it two years later! Solid sturdy functional and well-made
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Slim but mighty
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a perfect beverage fridge for us. We live the fridge being on the top. Plenty of interior space. Upgraded from a 4.5cuft dorm fridge. Now we can keep more beverages cold.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Just right
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Proud of my choice. Refrigerator fits perfectly in my kitchen and just right for one person household.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had ordered a smaller one and was warned by staff it was small and when they showed it to me I agreed! They helped me pick find online a slightly bigger one and it is just perfect. I live in a studio so size is perfect!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great fridge. We needed something to fit in a very specific space and weren’t concerned about ice makers or water. It is a no frills refrigerator so don’t expect much but it is perfect for what we needed it for.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Love these
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought 2 of these to replace our old frig. They fit better in the space and we had a separate water cooler so no need for water or ice dispenser. 2 were cheaper than one large frig.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very pleased with size for small kitchen and quality. Would recommend for small household. Surprisingly holds quite a bit. But if you have children or tend to stock a large quantity of food, you may want to go larger.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good refrigerator. It works great. Recommend for home use
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
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It sounds like the Insignia™ 11.5 Cu. Ft. Bottom Mount Refrigerator is performing really well for you! It's great to hear that you're satisfied with its performance and would recommend it for home use. If you have any questions about its features or need any tips on maintenance, feel free to ask! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285