Customer Ratings & Reviews
- Model:
- NS-RBM11WH2
- SKU:
- 6461500
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 11.5 Cu. Ft. Bottom Mount Refrigerator for its size, overall performance, and design, with many appreciating the bottom freezer configuration. The refrigerator is also well-received for its capacity and quiet operation. However, some customers have expressed a desire for a freezer light and concerns about the door seal's durability, while a few reported receiving units with dents.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Smart Purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made this purchase for my Father who is 83 years old. Perfect size for him. He loves that the refrigerator is on top which saves him from additional lumbar pain. Very quiet. Cleans easily. Seperate little drawer for his cold cuts, cheese and bacon . Also nice size veggie/fruit drawer. The freezer is spacious. One shelf which is all that he needs and one ice tray/container included .
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .JessicaM, thank you for such a thoughtful review. We’re honored to know this refrigerator is making life easier for your father. It’s wonderful to hear it’s the right size, easy to maintain, and helping reduce his discomfort. We truly appreciate your trust in Insignia. Patricia | Insignia Support
- Pros mentioned:Design, Overall performance
Sleek fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is an amazing value for this price point! Both the fridge and freezer are roomy, and I love that the freezer is on the bottom. It’s sleek, and would fit into any decor. Most inexpensive fridges are not frost free, but this unit has the bells and whistles of a much more expensive model. My son wishes that there were handles, but I just grab the edge of the door to open it.
I would recommend this to a friend - Pros mentioned:Overall performance
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a small kitchen! I have had this fridge for over a year, it works great and it half the price of other refrigerators this size.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Very Pleasantly Surprised
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Pleasantly Surprised. I really don’t understand the negative reviews about this product. I ended up buying this refrigerator because the Samsung I ordered was delayed for the second time. This refrigerator is a very nice product. I was very very pleasantly surprised. Quality is good. It works exceptionally well. Design touches are very nice, inside and out. I would highly recommend this refrigerator. Excellent quality for the price. As I am unfamiliar with this brand and it is manufactured in China, I did opt for the five year warranty.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Good fridge for a good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an extra fridge for 1 person and this one had the right amount of space. It's very quiet even when running, although if you have it in a smaller room, out in the open, the whine from when its running may echo. I was able to solve this with some strategically placed echo reducing material. Have not had any issues with insufficient cooling in the fridge or freezer compartment, would recommend for those who need a smaller fridge on a budget
I would recommend this to a friend - Pros mentioned:Size
Perfect office refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for my office. Slim but plenty of room with multiple shelves and door space.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Bang for the Buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased for a rental unit and instantly fell in love in with it, stylish, modern, fits perfect, works.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive review! We're thrilled to hear that you found the Insignia Bottom Mount Refrigerator to be the best bang for your buck for your rental unit. We're glad to hear that you love its stylish and modern design, perfect fit, and functionality. Enjoy your new refrigeration unit! If you have any questions or concerns in the future, feel free to reach out. Thank you for choosing Best Buy. - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Noise level
refrig/freezer purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit was delivered as shown online, except that door hinges were on RH when I required LH hinges. Switch was done by delivery men AFTER I purchased an additional $76 for switch. The hinge location should have been resolved at time of online purchase Refrig portion seemed to operate at standard temp range, however freezer section never went below 10F. Adjusting for freezer temp was extremely complicated and instructs were difficult to understand. Unit was very quiet in normal operation and frost free feature operated perfectly.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed feedback. We’re glad to hear that the unit arrived as expected and that features like quiet operation and the frost-free function are working well. We apologize for the inconvenience regarding the hinge placement and the additional cost for the switch—your input highlights an important area for improvement in the ordering process. We also appreciate your comments on the freezer temperature and the complexity of the controls, which we’ll take into consideration as we work to enhance the user experience. Your support and insights are truly valued.
Keith | Insignia Support
- Pros mentioned:Size
Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this size. It’s the same height as a normal fridge so it looks normal. Bought this for 460 sq. Ft. house. It’s perfect!
I would recommend this to a friend - Pros mentioned:Design, Size
Nice Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this fridge. It is very compact but is well designed, so it holds a lot. And I love the fact that the freezer is on the bottom, so the fridge is very accessible. This is perfect for a small household or as a secondary fridge.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance, Size
Great Fridge for 2 people
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Fridge. Perfect size for 2 people. Runs Great & is very Quiet, Great Price!
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Freezer light
Great for a single person.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a single person, this refrigerator is the right size. I like that the non-freezer items are on the top as that gives me better visibility and helps with food waste. I was hoping for the freezer space to be bigger, but realistically I like to shove food in there and forget about it. So actually this is perfect.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fridge for my basement and it works great. Very happy and it has the right amount of space needed for the use.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're thrilled to hear that the Insignia™ 11.5 Cu. Ft. Bottom Mount Refrigerator is working great in your basement and providing the right amount of space for your needs. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new fridge! |Angelica| Insignia Products|
- Pros mentioned:Overall performance, Size
Excellent fridge and delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far great. Works great for my 6.5' grown kid - they don't have to stoop to see in the refrigerator portion. Fits like a dream in the small space of their kitchenette and been working well so far. Delivery was 5 star. Fast, kind, on time (I didn't have to wait throughout the long window I was given). Really great. Great price for the fridge too.
I would recommend this to a friend - Pros mentioned:Capacity, Design, Size
Insignia 24in fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great compact fridge! Sleek look and still very spacious inside
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Haven’t had any issues and would definitely buy again
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Good fridge but rather loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge works great and seems well designed, although there’s a high pitched buzzing sound that’s quite annoying. I thought it might go away after a bit of use, but it’s still there. It seems like more than a standard appliance hum.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback on the Insignia™ 11.5 Cu. Ft. Bottom Mount Refrigerator. We're glad to hear that you find the fridge effective and well-designed. However, we are sorry to learn about the issue you've encountered with the high-pitched buzzing sound.
We understand that this can be bothersome and not the experience you expected. We recommend checking a few potential causes, such as ensuring that the fridge is level and confirming that there are no items vibrating against it.
If the noise persists, please consider reaching out to Insignia Support for further assistance.
If you have any further questions or concerns, please feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance, Size
HAPPY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, I have it on the patio and is working perfect, good size for a patio refrigerator and durable
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JuanH, thank you for your review! We're thrilled to hear that the Insignia™ 11.5 Cu. Ft. Bottom Mount Refrigerator is working perfectly for you on your patio. It's great to know that you find it to be the right size and durable. If you have any other feedback or need assistance, feel free to reach out.
- Shiela | Insignia Support
- Pros mentioned:Overall performance
Great
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge, keeps stuff cold, works as expected and lots of useful shelving
I would recommend this to a friend - Pros mentioned:Noise level
Super Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a really nice refrigerator at super good price point. I have looked for reasons not to like this refrigerator, but can't find any. It keeps everything at the proper temperature, easy to keep clean on inside and outside, extremely quiet, and most of all, roomy. The freezer in bottom is a plus bc I use my refrigerator a lot more and bending is an issue for me. Everything is easy to see with the large led light. I love, love, love this refrigerator
I would recommend this to a friend