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Customer Ratings & Reviews

$529.99
Save $420
Comp. Value: $949.99

Customer reviews

Rating 4.6 out of 5 stars with 932 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 11.5 Cu. Ft. Bottom Mount Refrigerator for its size, overall performance, and design, with many appreciating the bottom freezer configuration. The refrigerator is also well-received for its capacity and quiet operation. However, some customers have expressed a desire for a freezer light and concerns about the door seal's durability, while a few reported receiving units with dents.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 932 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect size small fridge for our new bar area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge for your buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is hands down the best! The bottom freezer is especially great. Love this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice frid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little fridge. Perfect for a small family. The only problem was the front door has a few dents that are slightly visible but I wasn’t there in person at the time of the delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this refrigerator is great! Awesome for a small space. Recommend!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback on the Insignia™ 11.5 Cu. Ft. Bottom Mount Refrigerator. We are glad to hear that the refrigerator is working well for your small space and appreciate your recommendation. If you have any further questions or feedback, please feel free to reach out to us. Thank you for choosing Insignia! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Small kitchen problem solver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable for the price. It fits a very tight space. Well designed.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TamraR! Thank you for your positive feedback on the Insignia™ - 11.5 Cu. Ft. Bottom Mount Refrigerator with ENERGY STAR Certification. We are thrilled to hear that you find our product well-designed and a great fit for your space, all at an unbelievable price.

      Your satisfaction is our top priority and we are committed to providing high-quality products to our customers. We hope you continue to enjoy the features and efficiency of your Insignia Refrigerator.

      Thank you for choosing Insignia! |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-11-5-cu-ft-bottom-mount-refrigerator-with-energy-star-certification-stainless-steel/6461499.p?skuId=6461499 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice space saving fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in a tight corner in our basment laundry room. Great for kirchen overflow!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Apartment Refrigerator!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these refrigerators. Have them in quite a few rentals and they work amazingly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my new fridge, it is working great and it looks perfect in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well and I like how it has compartments for deli stuff and veggies. Way more spacious than you would initially think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator for the office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator for our new office. Excited to use it. Love the fact that it has a freezer so we can make ice and has plenty of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Budget Price in Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features and work so well. I am very satissfied with this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator fits perfectly in my house especially the fact the stairwell was not wide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice, it was economical but felt high end!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator. Great for smaller kitchens or apartments. The exterior has a great stainless finish, and the design is quite modern.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item over a month ago. Simply love it. It fits so well in our new kitchen and it gives the impression of a full size refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 2nd fridge, works great as a garage unit!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We’re glad to hear that you love the Insignia™ 11.5 Cu. Ft. Bottom Mount Refrigerator and that it’s working great as a second fridge in your garage. We appreciate your feedback and are glad it’s meeting your needs! If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Would definitely buy again in the future. It’s perfect for my shop.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! Fits the spot perfectly. Great for small spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good price for bottom freezer fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has it for 1 month so far so good Keep things cold and vegetable fresh. Great capacity on the top refrigerator storage. Freezer is on the smaller side.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing Delivery & Customer Service: Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a deeply frustrating experience ordering an appliance through this website. I waited two weeks for the appliance to arrive and carefully scheduled delivery for a specific Saturday. Because this appliance was urgently needed, I kept my Airbnb vacant and worked around a faulty refrigerator so the delivery wouldn’t disrupt a guest. On the day of delivery, the order was canceled without any notice. No phone call. No email ahead of time. Nothing. When I contacted customer service, I was told I would need to wait another full week for delivery at least. There was no option to escalate, no supervisor available, and no attempt to prioritize or fix a problem that the company itself caused. There was also zero empathy or understanding of the time-sensitive nature of appliance deliveries or the financial impact this caused. Ultimately, I canceled the order because there were no reasonable solutions offered. The representative seemed indifferent to losing the sale and provided no meaningful customer service beyond repeating policy. If you are ordering an appliance you actually need—especially for a rental, renovation, or time-sensitive situation—I would strongly recommend looking elsewhere. Reliability and accountability matter, and this experience showed a serious lack of both. Sad, because I have had a good experience with Best Buy in the past. I wont be ordering with them in the future.

    No, I would not recommend this to a friend