Customer Ratings & Reviews
- Model:
- NS-RBM11WH2
- SKU:
- 6461500
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 11.5 Cu. Ft. Bottom Mount Refrigerator for its size, overall performance, and design, with many appreciating the bottom freezer configuration. The refrigerator is also well-received for its capacity and quiet operation. However, some customers have expressed a desire for a freezer light and concerns about the door seal's durability, while a few reported receiving units with dents.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
What a bargain
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge for the price. Looks ks good, lots of space. Really glad to have found it!
I would recommend this to a friend - Pros mentioned:Overall performance
It’s a Cutie!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my little refrigerator. It is all I needed for my little place. It works perfect & looks so cute!!
I would recommend this to a friend - Pros mentioned:Size
Great compact fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous and compact fridge that can hold a lot for its size
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BlaneF, thank you for your feedback! It's wonderful that you're enjoying the compact design and spacious storage capacity of our fridge. If you have any other comments or suggestions, feel free to let us know. We appreciate your support! -Carlo, Insignia Products
- Pros mentioned:Size
Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge would definitely recommend for a nice small kitchen. Delivered nice and installed well thanks, Best Buy.
I would recommend this to a friend - Pros mentioned:Overall performance
Frig
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking fridge A bit small, but works great A must if you live in a small apartment or space is tight
I would recommend this to a friend - Pros mentioned:Overall performance
Mini fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge. Was looking for something small and this fridge works great. Love that the freezer is on the bottom.
I would recommend this to a friend - Pros mentioned:Size
Perfect size. Not too big and not too small.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's great. Love the compact size. It's perfect for my store where I don't have a lot of space for a big and those small 4 cubic fridges cannot hold much.
I would recommend this to a friend - Pros mentioned:Size
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. It's tall and deep. Just what we needed.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BernadineT, thank you for your interest to our Insignia™ - 11.5 Cu. Ft. Bottom Mount Refrigerator. We’re thrilled to hear that you enjoyed our products. Your feedback encourages us to keep improving. Ivy | Insignia Support | https://www.bestbuy.com/site/insignia-11-5-cu-ft-bottom-mount-refrigerator-with-energy-star-certification-stainless-steel/6461499.p?skuId=6461499
- Pros mentioned:Design
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge! It was perfect for our family and the inside is so spacious. The frizzer is a little smaller than expected but overall 10/10.
I would recommend this to a friend - Pros mentioned:Capacity
Very nice refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the freezer on the bottom. Plenty of room for a single person. Only giving 4 stars as I’ve only had the refrigerated for less then 2 months. Fingers crossed it last many years.
I would recommend this to a friend new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely love this fridge, the freezer is amazing too, easy to access, lots of shelf space in fridge....
I would recommend this to a friendGreat second fridge for our family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and perfect size for us as the second fridge. Some of the features like deli drawer are even better than in my full size fridge.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the great review, MaksymT! We're happy to hear the Insignia™ Bottom Mount Refrigerator is the perfect fit as your second fridge, and it's awesome that features like the deli drawer are standing out—even compared to your full-size model. We appreciate you sharing your experience! Jeth | Insignia Support.
- Pros mentioned:Overall performance
supervisor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase and unit working perfectly
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re delighted to hear that you’re very happy with your purchase and that the unit is working perfectly. If you have any other comments or need assistance, feel free to reach out. Enjoy your new product! - Carl | Insignia Products
- Pros mentioned:Size
Nice refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size, and great storage space. We used this refrigerator for our remodeled basement and it worked out great
I would recommend this to a friend - Pros mentioned:Overall performance
Great product and professional delivery.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, delivered professionally, Love the refrigerator. Blew local PC Richard out of the water.
I would recommend this to a friend - Cons mentioned:Freezer light
Pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The interior storage could be better. The freezer is a bit small but overall great price
I would recommend this to a friend - Pros mentioned:Capacity, Size
Nice but not a very cold refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size for tight spaces. Quite a lot of room but doesn't seem to get cold enough. Freezer is good size.
No, I would not recommend this to a friend - Pros mentioned:Noise level
Great fridge for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the price. Sleek and clean looking, very quite. Only issue is that it could have a better organized interior to maximize the small space.
I would recommend this to a friend Disappointing Delivery & Customer Service: Beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a deeply frustrating experience ordering an appliance through this website. I waited two weeks for the appliance to arrive and carefully scheduled delivery for a specific Saturday. Because this appliance was urgently needed, I kept my Airbnb vacant and worked around a faulty refrigerator so the delivery wouldn’t disrupt a guest. On the day of delivery, the order was canceled without any notice. No phone call. No email ahead of time. Nothing. When I contacted customer service, I was told I would need to wait another full week for delivery at least. There was no option to escalate, no supervisor available, and no attempt to prioritize or fix a problem that the company itself caused. There was also zero empathy or understanding of the time-sensitive nature of appliance deliveries or the financial impact this caused. Ultimately, I canceled the order because there were no reasonable solutions offered. The representative seemed indifferent to losing the sale and provided no meaningful customer service beyond repeating policy. If you are ordering an appliance you actually need—especially for a rental, renovation, or time-sensitive situation—I would strongly recommend looking elsewhere. Reliability and accountability matter, and this experience showed a serious lack of both. Sad, because I have had a good experience with Best Buy in the past. I wont be ordering with them in the future.
No, I would not recommend this to a friend- Pros mentioned:Size
Perfect fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for my tight space in a small kitchenette area, we love the freezer on the bottom, so it’s easy to access refrigerator
I would recommend this to a friend