Customer Ratings & Reviews
- Model:
- NS-RBM11WH2
- SKU:
- 6461500
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 11.5 Cu. Ft. Bottom Mount Refrigerator for its size, overall performance, and design, with many appreciating the bottom freezer configuration. The refrigerator is also well-received for its capacity and quiet operation. However, some customers have expressed a desire for a freezer light and concerns about the door seal's durability, while a few reported receiving units with dents.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door seal
Poor after service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered with the door opening on the wrong side. Had to pay extra to have a service change it and now they have to come back because the door does not close properly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your frustration with your Insignia 11.5 Cu. Ft. Bottom Mount Refrigerator. We're sorry to hear that it was delivered with the door opening on the wrong side, which caused you to have to pay extra for a service visit to correct the issue. To make matters worse, it sounds like the repair didn't fully resolve the problem, and now you're dealing with another issue where the door doesn't close properly. We apologize for the inconvenience and frustration this has caused. We'll make sure to pass on your feedback to our team to improve our quality control processes and ensure that our products are delivered correctly and function properly from the start. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-11-5-cu-ft-bottom-mount-refrigerator-with-energy-star-certification-stainless-steel/6461499.p?skuId=6461499
- Cons mentioned:Freezer light
No light in the freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have given it a 5 star if the freezer had light
No, I would not recommend this to a friend Office fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fridge for the office. Quick delivery and reliability.
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect refrigerator for our needs, love the stainless no finger prints.
I would recommend this to a friend- Pros mentioned:Capacity, Design, Size
Perfect Refrigerator for Small Spaces
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new refrigerator. It is the perfect size for small spaces. The refrigerator section being on top makes it easy to see everything in it without bending or kneeling on the floor. The unique set up of the bottom freezer is great. Items can be placed on the shelves for better visibility. In addition, the shelves take up less space in the freezer than a drawer does making more space usable. If you are looking to downsize from a large refrigerator, or upsize from a mini frog, this is a perfect choice. I highly recommend it.
I would recommend this to a friend Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and durable! Affordable! Easy to move！
I would recommend this to a friendGreat small frig/freezer for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the refrig is great, only wish the freezer door pulled out, not open door
I would recommend this to a friendGreat value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. So happy with this fridge. Great price and even better value
I would recommend this to a friendnice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we like how easy to get things out without bending over
I would recommend this to a friendlove the unit but did not work as hoped
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased because we wanted a bottom freezer. freezer worked great but the temp in the fridge fluctuated drastically, were able to return it with no problem.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We're glad to hear that the freezer met your expectations, but we apologize for the temperature fluctuations in the fridge. Your feedback helps us improve our product offerings and customer experience. We're pleased that our return process was hassle-free for you. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and hope to serve you better in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-11-5-cu-ft-bottom-mount-refrigerator-with-energy-star-certification-white/6461500.p?skuId=6461500
Do Not Buy!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this refrigerator in November 2023, less than two years and its already leaking and thr bulb had gone out. Called best buy for the “free repairs” that was advertised when I purchased. BUYER BEWARE, due to the “small size” of the fridge they refuse to repair or exchange. The only solution offered to me was to bring the fridge in for a repair. I am extremely disappointed in this purchase, I will never buy an appliance from best buy or Insignia again.
No, I would not recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time delivery great service in and out thank you.
I would recommend this to a friendNice, smaller fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall nice, but did arrive with a small dent on the freezer door.
I would recommend this to a friendSkinnyfridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the door could open the other way but it is a great fridge for a skinny one
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Master, for sharing your feedback on the Insignia™ 11.5 Cu. Ft. Bottom Mount Refrigerator! We're glad to hear that you find it to be a great fridge, even though you wish the door could open the other way. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Enjoy your new refrigerator! Jeth | Insignia Support.
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great item for the cost. Got it as an open box item so even better.
I would recommend this to a friend
Good product
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really needed a refrigerator, thanks Best Buy …..
I would recommend this to a friendFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but wasn’t as big as I thought it would be it’s a cute apartment size refrigerator
I would recommend this to a friendBest value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks amazing. The inside is built strong and functional
I would recommend this to a friendA good small refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is good but to small for a family house, have a good price.
I would recommend this to a friendRECENTLY RECEIVED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING FRIDGE! Haven't had any problems yet. Definitely recommend
I would recommend this to a friend