Customer Ratings & Reviews
- Model:
- NS-UZ14XSS8
- SKU:
- 5823024
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the quiet operation, compact size, and glass shelves of the 13.8 Cu. Ft. Frost-Free Upright Convertible Freezer/Refrigerator. They appreciate the flexibility of the convertible feature and the convenience of the frost-free design. However, some customers have expressed concerns about the Insignia App and the lack of an option to turn off the Wi-Fi.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Quiet
great freezer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.well made and quiet. Easy to operate with Wi-Fi connectivity.
I would recommend this to a friend - Pros mentioned:Size
Great convertible freezer/fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the size and features. It’s the perfect size for an additional fridge.
I would recommend this to a friend - Pros mentioned:Efficient
Great performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everthing we needed in a freezer, and more. Quiet, efficient, spacious!
I would recommend this to a friend - Pros mentioned:Size
Pleased!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sized and works well. Cannot comment on WIFI as I do not use it.
I would recommend this to a friend A little loud at times but good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased TWO of these to use side by side. They have been excellent, but a little small. We bought to fit size, but I preferred our larger ones. However, except for the "singing" that one of the units tends to do frequently, they are very good.
I would recommend this to a friend- Pros mentioned:Size
Nice freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was the perfect size, finish and price for what I was looking for.
I would recommend this to a friend Nice looking freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my stand up freezer for a year now and I absolutely still love it. Nice amount of space inside, nice features for example beeps if not closed properly. I live in an apt with limited space and this is perfect for my kitchen.
I would recommend this to a friend- Pros mentioned:Quiet
We love this freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tons of space. Super cold. Door seals tightly. Tons of room!!
I would recommend this to a friend The size is perfect for storage.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than the chest freezer. I love the amount of storage in this. Matches my kitchen appliances.
I would recommend this to a friendGreat Freezer, very efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate and set up. I like the lock feature on the controls and ease of seeing the freezer temp on the outside display. Would definitely recommend for a medium capacity freeezer.
I would recommend this to a friend- Pros mentioned:Size
Great freezer for small space.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for small family. Versatile in that it can be used as a freezer or a refrigerator.
I would recommend this to a friend Great freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this freezer to replace my chest freezer that stopped working. I absolutely love this freezer. I can't wait to download the app and control it from my phone, this freezer has wifi built in!
I would recommend this to a friend- Pros mentioned:Size
Great freezers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for family of five Space saver interior light ............ ......
I would recommend this to a friend Beautiful appearance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased when my freezer arrived. Gorgeous appearance and the features were excellent. Fits the space perfectly. My complaint is when you open the door, the entire freezer moves, and makes a weird sound when you close the door.
I would recommend this to a friend- Cons mentioned:Alarm, Protection plan
Broke before 2 years old
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just stopped keeping things frozen one day, the alarm never sounded that it was too warm and we lost a lot of food. BestBuy protection plan did nothing to help. Will never buy an appliance from them again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I understand how frustrating it is to loose your food, this is not acceptable and we want to be here for you and further assist you with this situation. This unit has displeased you and we want to make sure we follow your case. Please reach our customer service team, we sure will provide you with the best options.
-Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Good so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical about getting a convertible freezer, but it has worked out pretty well. The only thing is the door is very hard to open and will sometimes make a humming noise when you shut it.
I would recommend this to a friendAwesome freezer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are using it as a freezer and it has been great! We dont use the fancy bluetooth stuff on it and haven't used it as a fridge either. But has been a perfect 2nd freezer in our garage.
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to use as a refrigerator for my cake business! Would love to purchase another to use the freezer option. Highly recommend!
I would recommend this to a friendGreat extra freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We thought we needed another refrigerator but after looking around we determined that a freezer was what we needed. Fits perfect in the kitchen and compliments our frig.
I would recommend this to a friendOutstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an old chest deep freeze; wow, what a difference! Much easier to get things in and out of, and much more organized. Set it up in the garage and so far no issues at all.
I would recommend this to a friend
