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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 511 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the size and spacious interior as significant advantages, along with its versatility as a convertible freezer/refrigerator. Positive feedback also highlights the quiet operation and ease of use. However, some users experienced issues with the door seal and reported problems with the app and wifi functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 511 reviews
  • Pros mentioned:
    Convertibility

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that i can very easily go from refrigerator to freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choic for full frig without freezer unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for quite a few months with zero complaints. There used to be an app for this unit but was not supported by the time I purchased. I knew this when I bought it, but wasn't important to me. If it is important to you then pick a different freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is rel nice. The men that installed it, put multiple scratches and dents in two places, they denied it. I wrote on the delivery receipt. And said there wasn't any damage done. I got no list of damage on the product when I purchased it. Still waiting to here back from Best Buy on a comp for this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Shelves make it easy to store meats my type.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine, has a nice display and fits well in a small space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    basic freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps stuff frozen and cold, very easy to use, just plug it in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints thus far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this freezer almost 2 months back. O complaints so far but I purchased geek squad insurance jic. I needed a freezer quick to store a bunch of meals b4 my kid was born. Glad with the purchase

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Cape,

      Thank you for taking the time to share your review. Receiving this type of feedback helps us to know that we are on the right track to provide you with only the best products. Thank you for choosing Insignia and I hope we continue to have your trust with future items.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great So Far!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Frigidaire went out on me after 2.5 years. Obviously I was disappointed after loosing 150lbs. of meat! However, this Insignia appears to be great.....so far, but I've only had it for 6 weeks now. I have not connected the wifi yet, so I can't speak for that part. So the wifi & "time will tell" factors are the only reasons I'm giving it 4 out of 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are very pleased with the freezer and really like the app that shows us if the door is left open which has saved us a couple times with our kids who don't always double check that the door is closed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ad reasonable price. Get's the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versital appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it for a month so I can’t comment on reliability but this model can be used as a refrigerator or a freezer depending on your needs. Switching from one to the other is simple. Better yet, it is rated To work in either your house or your garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never bought insignia brand before. Seen it in Best Buy all the time. This time I thought I will take the step. Working excellent. Smooth running. Love the WiFi connection as well alarm since we have burned twice with the detached garage freezer went out and spoiled the food.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this freezer in the garage as a freezer. I am a one person home plus I feed my dog raw food and there's more than enough room inside for everything we have. It has wheels in the back and feet in the front which makes moving it a challenge. It was a bit difficult to level. Overall, I'm happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this freezer for maybe a month now, and we haven’t experienced any of the issues that others experienced. Freezer setting hasn’t developed a mind of its own and changed to fridge setting. Our frozen products stay frozen solid.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for the feedback. I am joyful to see that our product has accomplished your satisfaction.

      We hope to keep enjoying your unit and thank you again for the loyalty.

      - Arin A.
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Wifi will not connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to get the unit to pair with my phone. But, I didn't actually buy it because of that feature. It is a great freezer that is small enough to fit anywhere while doing the job of a "big" unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light, bright, cool looking.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, bright, cool looking.We really like the LED lights inside, which makes it easy to find what we’re looking for. Also, the digital readout outfront helps us know what the temperature is inside. We have not used the Wi-Fi connectivity, so no comments on that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked and researched until we were blue in the face. This Freezer is auto defrost, brightly lit and to us most importantly it's Energy Star Certified. This freezer replaced a 30 year old chest freezer that still worked flawlessly.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 4 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars if wifi was better. Other than that good freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I absolutely love this new freezer/refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this new freezer/refrigerator. It was more than I was wanting when I purchased it. But now we (yes we) that would include my wife, love it! The gentleman who delivered it was absolutely great. We love this freezer/refrigerator!

    I would recommend this to a friend