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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 511 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the size and spacious interior as significant advantages, along with its versatility as a convertible freezer/refrigerator. Positive feedback also highlights the quiet operation and ease of use. However, some users experienced issues with the door seal and reported problems with the app and wifi functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 511 reviews
  • Pros mentioned:
    Noise level
    Cons mentioned:
    App

    Rated 4 out of 5 stars

    Runs quietly, easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had it for a month but so far I’m impressed by how quiet it is compared to my old upright freezer. WiFi setup is fairly easy. Sometimes the app is glitchy though.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Temperature control

    Rated 5 out of 5 stars

    Super cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like about this cool box? Control the temp and get alerts through wifi. I can run it as a fridge or freezer. Superb price point to boot.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Plenty of easy to see and get to space. Nice and quiet. Have only had a short time but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer with shelf space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is just big enough for many freezing needs without being too bulky. Love the shelf set up as well.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Wonderful freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best freezer I have ever bought it can even be just a refrigerator if you need one in a cabin! Good price and great freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Temperature control

    Rated 5 out of 5 stars

    Nice freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set temperature, door closes well, quiet, and can convert to a fridge if you want. Nice all around.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact outside with lots of space inside. Love the door open alarm, especially with kids in the house. Great price!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great additional freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quiet,easily switches between fridge and freezer modes,simple to set up,perfect for what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do. Nice size for a garage. Pretty quite and feels like a strong vacuum seal.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal, Wifi

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the frost free freezer (September 2018) mainly for the WiFi feature only to be told (October 2019, which is AFTER the 1 year warranty period) that the feature was going away and I'd be provided a $50 gift card for the inconvenience. I think the temperature setting is too cold in some cases and doesn't permit you to adjust it so that it's not as cold, which is a downfall. I noticed (January 2020) some food I'd put in the freezer, only 3 days ago, had ice on it & in its Ziplock bag So, I rearranged food in the freezer and double checked the freezer door to see if it was closing properly and discovered a small space at the top door seal. Thing is, I'd noticed this months ago before the WiFi was being deactivated and didn't think anything of it since the door ajar alert never notified me, so I thought t was a temporary glitch. I wished I'd called back then during the 1 year warranty period. It still looks new so I'm not sure what made it fail. Now, I'm forced to fix it myself. Lesson learned for me I will set a calendar alert for me to inspect all warranty items before they expire and most importantly I'll call in any concerns while the warranty is in effect no matter how small or trivial I think it may be.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - Great size for the money. Wifi setup was a breeze. Quiet. Just a good solid purchase! Cons - None yet!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Freezer for my garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer. First time I bought a long up standing one. So much better. And perfect for my garage

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Refrigerator/Freezer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed extra freezer space. Love that this could be either. Nice control from the app.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    great refrig/freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this freezer which can also turn into a refrig. in the future if needed--plenty of room and shelves

    I would recommend this to a friend
  • Pros mentioned:
    Space, Temperature control

    Rated 5 out of 5 stars

    Great space for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and nice to have the external digital temperature control. Great interior space for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not need a large freezer so went with this size . holds enough for our family. works as it should and so much easier to find things than the chest type

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good. It's quiet. It's spacious. It cools down good. Price was great. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer fits nicely in the garage and is compact. Nice amount of shelves and good drawer on the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Perfect 2nd Fridge!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product to use exclusively as a refrigerator in our garage, mostly as a place to store extra beverages. Another great attribute of using this exclusively as a fridge is the amount of shelf space! Great price for what we needed. And..love that if needed, it could be changed to freezer use. Delivery guys were great and it was set up easily with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Anxiety not warranted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were a bit anxious with the make "Insignia" as we were not familiar with this brand. Now knowing that it is Best Buy’s own brand and has there full support, we are more comfortable. It is great to have the temperature on the screen on the door and the led light inside is a good feature. Lots of storage and like have the basket at the bottom. Have not been able to get the WiFi alert to function but are very happy with the freezer.

    I would recommend this to a friend
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