Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 511 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the size and spacious interior as significant advantages, along with its versatility as a convertible freezer/refrigerator. Positive feedback also highlights the quiet operation and ease of use. However, some users experienced issues with the door seal and reported problems with the app and wifi functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 511 reviews
  • Pros mentioned:
    Noise level, Temperature control

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator/freezer combo is fantastic. Held the temperature correctly and was quiet running.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Temperature control

    Rated 5 out of 5 stars

    Absolutely Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless operation. Keeps preset temp +/_ 2 degrees. Very quiet. And only 2 amp power draw. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    In love!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely in love with my Upright Deep Freezer. Having two young children the ability to lock all buttons is a very high attraction to me! I have not switched it over to Fridge from Freezer, but it does have that ability. I usually have it on -02° to -04° with no issue. So much room and I love that the door also has room for storage. Best household investment I've ever made!

    I would recommend this to a friend
  • Pros mentioned:
    Space, Temperature control

    Rated 5 out of 5 stars

    Keeps everything cold, right on temp selected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the built in temp on the outside of the freezer. Very roomy with well built shelves. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the room. Best beer refrigerator. Works great and it’s quite

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My Wait Was Worth It

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Insignia at Labor day sale.Very nice freezer.It runs so quiet, you have to make sure it is actually running.Very tight door seal.Takes a force to open it ,but that is a good thing.Perfect for a small laundry room as I have.I replaced a 30 year old freezer that was still running but felt it was in its last days..So nice to never defrost again and have a light inside.The price is right too

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Too small?

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know at first I thought, wait a minute, 14 ft.³ that sounds like it might be a bit small but such a great deal so I bought it! Now that I have and I’ve loaded up with my food is fantastic. Perfect size not too big not too small. I’ve had it now for almost 3 weeks not one sign of rust inside this evening. Coming from a non-frost free chest freezer testing is a beauty! Highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    A good fit for any application.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is unique appliance. Ample size and convertabilty makes it very versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice sized freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement freezer. It is a nice size for extra freezer space. It has lots of shelf space, a slide out drawer on the bottom and shelves in the door. It of course is also lighted. As an added feature, it can be used as a refrigerator too, if someone wants that. Overall, a great purchase at a great price. This was also quite a bit less expensive online versus in store.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Excellent choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer. Easy to use. Lots of room. I would recommend this to everyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great & affordable frost free freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased this this new frost free freezer to replace our non-frost free freezer we have owned for the last 30+ years. It's going to be nice to have a freezer I will not have to unplug and haul outside so the ice inside can melt. I like the fact that it can be a freezer or refrigerator but we will most likely use it as a freezer for the majority of the time we own it.

    I would recommend this to a friend
  • Pros mentioned:
    Space, Temperature control

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love my new freezer!! It has great space and keeps the perfect temperature all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    best freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of freezer reviews before buying this 13.8 freezer. I am very happy with this purchase. The freezer is quiet and has enough space to meet our needs. I have it in the garage, but could easily keep it in the house if needed. I have not connected the Wi-Fi because I have not found the need yet. Delivery was fast and set was great by Best Buy. I would highly recommend this freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had freezer for about a month. Located in garage. Seems to be working well. The mobile app seems to be working fine, it tells me the internal temp, although I haven't check with a separate thermometer to see if it is accurate. Really like the easy to use controls on the door so that I don't have to open the door to change the temp. Door open and temp out of range alarms are a bonus.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 4 out of 5 stars

    So far works great except wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the freezer is working great. Really keeps things cold in our garage. Old freezer had trouble in heat waves like we're having now (95+ degree days). Wifi was hard to hook up and it drops connection at times. Didn't buy it for that but it would be nicer if the hookup was easier and it held the connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this freezer. It is the perfect size for our family of five. I like to stock up on items when they are on sale and now I have a freezer to put them in! I have yet to use it as a refrigerator but I think because it's not a huge item that it could easily be swapped over to a refrigerator if you have a party coming up and need more room. I love that there is a light outside letting me know all is well and every time I open the door it digs to let me know. I have three kids and have caught them in there looking for ice cream a few times.....lol. If you are not looking for a freezer to keep a side of beef or any large amounts like that, this one is definitely a contender!!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 4 out of 5 stars

    Exactly what I wanted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in the space I wanted it to. Love the fact you can chose it to be either fridge or freezer

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great freezer for tight space and modest needs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a replacement for our old failing freezer. The Insignia upright was the perfect size for our limited space and needs. We love the exterior digital controls on the door. We have not however been able to connect the WiFi to our phone app to monitor the settings when away from home. Hoping to fix that soon.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrig for extra foods. The temp gauge is pe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrig. It is frost free. No clean up. Lg. storage.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Frost-Free Upright Freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. Came down to temp quickly. Good price

    I would recommend this to a friend