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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 511 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the size and spacious interior as significant advantages, along with its versatility as a convertible freezer/refrigerator. Positive feedback also highlights the quiet operation and ease of use. However, some users experienced issues with the door seal and reported problems with the app and wifi functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 511 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very nice freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a more efficient freezer. Our old one is 25 years old. This one takes up less space. Only gripe is we had to go on line to find a complete operating manual. Only provided a quick startup guide.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Live the horizontal version.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better that it’s standing. I had a vertical deep freezer. And bending constantly was awful. This freezer you can see all your food it has organizers for the space too. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great freeer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great freezer and refrigerator. I love it work like refrigerator or freezer so convenient for small house or cabin. You can regulate the temperature, a lot interior space. Beep when you left the door open.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Nice Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer fits perfectly in the spot in my garage. I like that it can be conferred into a refrigerator if needed. I'm not very good with electronics so was not able to connect the insignia connect to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best freezer ever! Great size for 2 people. Love the lighting and organized shelving that is adjustable. I highly recommend. I also was able to get a great sale price!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Exactly what I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a while to find the rest store for the dimensions that I needed, and one of my friends said check Best Buy, and low and behold you had the exact size, where nobody else did. Beautiful freezer

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing deep freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best freezer purchase ever. Stayed cold and kept everything frozen threw the hurricane and 2 days without power great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. My only complaint is that I can't get it to lock. But it freezes well

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 3 out of 5 stars

    Wifi Application get's an F

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi application is useless, also rated poor at the app store by other customers. A recent update of the App has made it even more troublesome. I deleted the App from my smartphone and now just adjust the Freezer manually. Unit get's rated a 3 from me because of how long this Freezer model has been selling and to still have a problem with the Wifi app is ridiculous to say the least. " Let's get with it Insignia ! "

    No, I would not recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Excellent freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really value the feature that this freezer will convert to a regular refrigerator. This is handy for preparing and storing large meals for large gatherings such as Thanksgiving and Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great for a 2nd refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this in our garage and use it as a second refrigerator. We have not switched it to freezer mode yet, however I love that we have the ability to do that! Definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Good garage freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like the main fridge never has enough freezer storage so a second one is nice to have esp when the grocery stores have good sales on items. This one (and an insignia fridge) replace a 30+ yr old side by side Hotpoint which was wheezing on it's last legs. It was a good second appliance but seemed to be running a lot. We're hoping these 2 new replacement appliances are more efficient and cut the electric bill, but we don't expect them to last even half as long as the old Hotpoint. The freezer is a good size, seems to freeze items quickly and hold the temperature well. So much better than a top-opening freezer where you have to bend over and dig down to the bottom to find stuff. We'll see how well these appliances do over time.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Upright freezer makes accessibility easier

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this freezer as an extra to store our leftovers. Works great. Easier to dig through items stacked on the shelves than constantly leaning over the horizontal kind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is spacious and food is easily accessed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity freezer with bright LED lighting helps you find things easily, even in a dark basement. The locking feature on the door is helpful. I hope this unit lasts many years. It's took new to tell reliability yet.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge to keep in the garage. Has the feature to become freezer also. Has worked very well and keeps the temperature as set by the digital control on the front of the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I did my own online shopping and research, i am su

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for versatility and found it in this unit that can be either a refrigerator or a freezer and the price and quality are excellent

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this freezer for extra space since our refrigerator didn’t have enough space in the freezer. This is a great stand up freezer and just the right size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price for the space!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer was exactly what I needed! I raw feed my dog so buying bulk meat is important to save some $. Love the racks and lighting and awesome price on his freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Nice sized upright freezer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an efficient small upright freezer. It has WiFi built in to allow the user to check or change the temperature, but this feature has not been overly useful. There is ample space for your frozen goods.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new freezer. My old one was a manuel defrost, this one is frostless. I wasn't sure about the size, but it worked out great for me.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Lovebears. We wanted to thank you for your review of our 13.8 cubic foot upright freezer and we are very happy to hear you’re pleased with your purchase. If you get a chance to use the freezer-to-fridge convertible feature, or the WiFi connectivity feature that can send you text messages in the event of an outage or the door being left open, feel free to add another review and let us know your feedback. Thanks again. Daniel T. - Insignia Support BBY-ExBrand_Insignia

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