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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4252 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 4,252 reviews
  • Rated 5 out of 5 stars

    Description matched product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description of this item match perfectly when it was set up in our home

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mey, We really appreciate your feedback on this Convertible Freezer/ Refrigerator, and we are glad to know that you really liked this product. I f you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Deep Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer with accurate description I would purchase it again

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your recent purchase of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer from Best Buy. We are thrilled to hear that you are satisfied with the product and found the description to be accurate. Your positive feedback and willingness to purchase again are greatly appreciated.

      If you have any further questions or need assistance, please do not hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use as a freezer and it suits my needs perfectly. It looks and works great. Nice to know I could use it as a fridge if I want to. Didn't know that was possible. Very happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Stand-up freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our chest freezer with this standup. Great upgrade. Can store more without having to dig it out from the bottom. Have had it for 3 weeks and we have packed it to the brim with food and so far so good its exceeding my expectations. Very satisifed and delivery was simple to set up online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Combo Fridge/Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the garage. Nice space and can change to freezer if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase! Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge/freezer and the versatility it provides. I use it for cakes & I'd give it 5 stars if I could get it to be a little less humid inside. I also wish the height of the shelves were more options with how the height of the shelves can be adjusted since I have to fit cake boxes & tall cakes inside. Still a great purchase though. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am enjoying my upright freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My freezer is compact enough to keep in my pantry but plenty large enough for storage and seeing what I have on each shelf.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working great. I just wish it has a door lock for child protection. Although the door is hard enough to open that small children should not be able to open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space and nice organization. I really like the digital thermometer on the front. Caught it on sale was a great price for a third of a cow and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is perfect for extra freezer space. I love that it stores food vertically where i can easily see it, and that it is self defrosting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator/freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator/freezer. If we need a freezer we have one, if we need a refrigerator we can change it to a refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Insignia with lots of frigid air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleek design of the Insignia. It runs quietly and has plenty of usable storage space. When the door closes it locks automatically, a nice safety feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice purchase!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's working great it looks nice it's very roomy it's one of the best purchases I've ever made I'm so glad I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Obsessed with it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer, pretty decent size, absolutely love it. I’d recommend it for those who has small freezer to put some extra ice cream and veggies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. Versatile perfect for our needs. Love the layout. Easy to see what's inside.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to keep desired temperature

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried two of these units within two week in order to receive a unit that was 'working' as desired. This unit is made by Midea. I have the same unit (Midea branded) and use it as a freezer - No issues with the freezer setting. The instructions specifically state the Freezer will swing 10 (F) degrees when in use as a freezer. However there is no information on how this will swing when used in the refrigerator setting. In the refrigerator setting at 35 F the first unit did not seem cold after one day of running - I placed a temperature logger in the unit, and behold, the unit was only functioning between 41/38, and was allowing long periods where the temperature would creep up. This unit was sent back. Setting the unit to 35 should yield a min temperature of 35. (See Graph from unit number 1 - this was taken overnight, door not opened, and unit on for over 40 hours with medium load) Second unit, set to the same setting of 35. This unit was doing better, however, it was unable to reach the desired setting of 35. See second graph. This unit appeared to do a god job of cycling, and maintaining a better temperature spread, and a slightly lower average temperature. However, with a desired setting of 35, this unit was still not cutting it. See graph for unit number 2. (all conditions the same as number 1- just 14 hours of data.) After speaking to the geek squad, I have found out that this is the intended way the unit is to function. This is unacceptable to me, especially for food that should be kept below 40F. In a pinch I could see how the conversion over to a fridge would work, but for a long term solution, this unit should be avoided if you want to use it as a fridge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    13.8 stand up freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer arrived in perfect condition really good looking unit and was at 0 degrees in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works wonderfully

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this freezer for inside for extra space, since my fridge freezer is tiny. It’s works wonderfully, it isn’t bulky, and fits tons of food. I’m happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set your own temperature!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best convertible fridge/freezer. Keeps our drinks ice cold and prevents our snacks from melting! Looks great, plenty of space, and very easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great I purchased a second one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the beverages in the basement. I have the same exact model as a freezer in the garage

    I would recommend this to a friend
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