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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4312 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 4,312 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect size and love the sleek look. It takes very little space in my garage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Little upright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little upright for the price. Plenty of room to keep freezer stocked.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great second fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smaller but weel worth it and meeting our needs as a second fridge

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New Life in My Garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect size to replace my old freezer. The bonus is that it can become a refrigerator anytime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright Freezer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can put way more than a chest freezer, and also I can organize way better on my frozen foods. What’s awesome is it is convertible if you need space on the fridge. I highly recommend this to my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on a smaller freezer. Work great. Delivery was on time.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Spacious and quiet. Fits well in garage

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Nice addition for our garage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an interesting piece of equipment since it can be both a freezer or a refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Good Freezer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good freezer. It has stayed colder than the temp on the door. It kept everything cold and didn't lose much temp(1-2 degrees) on a couple hour power outage. The only thing I don't particularly like are the glass shelves. Haven't had a problem just had to be careful stacking meat on them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It is what it says it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It's a little smaller than our old (defunct) freezer but we managed to get everything into it and it froze any new items in no time. The digital display is an added plus, and the price was right. So far so good!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is a great size and delivery was good. We returned the first one because it took 30 hours to fully freeze so we put in a thermometer. After 30 hours, It was cooling 11 degrees below what we set it at. Best Buy replaced it and once again, the temperature is 8 degrees below what we set it at. We even bought a new freezer thermometer to make sure. When I read some of the reviews and problems, many of them seem to be from the freezer getting too cold. Appropriate temp for a freezer is approximately 0 degrees. From what I read, -10 is too cold and very hard on the freezer. We now have it set at 8 degrees and check the thermometer every time we use it. I also regret that the read out on the door gives you the temp that it is set at, not the temp of the freezer. If you have this freezer, I suggest you buy a thermometer to monitor the temperature.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback regarding the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We appreciate your insights and understand your concerns regarding the temperature performance of the freezer.

      It's great to hear that you are pleased with the size and delivery of the product. However, we sincerely apologize for the issues you've encountered with temperature regulation. Your experience highlights an important aspect of freezer performance that we take seriously. Thank you once again for your valuable input. We hope that you can find a reliable setting that meets your requirements and that your freezer continues to serve you well. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a freezer to put in the garage. This one have a control display outside so you can adjust without opening the door. It had a nice finish. No issues so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size of freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first freezer that I purchased. I can say that I am very happy with my purchase knowing that I can use it as a refrigerator and freezer is most definitely a win-win situation!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Betty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is working great and salesman and delivery men were very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my uprigt freezer. I no longer have to struggle with defrosting my chest freezer. Two men broght it to my housr. installed it, and answered all my qustions. My experience was fabulous!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Me and my have been searching for years.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to be a great little freezer, and fits perfectly in my small space. Just what I need. Would have appreciated more info on number settings in the packaging, but went online and found answers to my questions. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upright freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upright freezer easy leveling easy to use and get storage, like the garage ready freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price is good for what you get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Deep freezer & refrigerator is the goat no defrosting and ice is not building up

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that the deep freezer and refrigerator are performing exceptionally well for you. It’s great to know they’re living up to expectations with no defrosting needed and no ice buildup—reliable and hassle-free performance is what we aim for.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bargain for the price. Sleek and clean looking.

    I would recommend this to a friend