Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4306 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 4,306 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and organization. Rubs quiet. Looks good. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing bad to say about this freezer I got it for primarily deer and it holds more than I would need and it keeps everything completely frozen solid. It looks great it’s quiet and it works great so really couldn’t ask for much more 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Has a lot of storage. Perfect size for garage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Good freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. On wheels so it's easy to move. The door has quite the seal so the whole unit moves when I try to open it but I also haven't looked to see if I can lock the wheels yet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility, Temperature control

    Rated 5 out of 5 stars

    Best Convertible Freezer

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Convertible Freezer is a spacious and versatile appliance with a variety of capacity depending on your needs. Its standout feature is its ability to switch between freezer and refrigerator modes, offering flexibility for changing storage needs. It is energy-efficient, with precise temperature control and durable build quality. User-friendly features like digital display, alarm system, and easy conversion make it a reliable and convenient choice backed by it’s reputable brand. Overall, it’s a top-notch option for households looking for a high-performing and adaptable freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product for our family party barn. Perfect size and best of all you can change this product to a full refrigerator or full freezer. We mostly have used this product for drinks and to keep food cold. The fact that you can choose the temperature you want is a great feature . We set ten temp at 36 degrees which is perfect for our cold beverages!!!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Time To Stock Up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years, we've been saying we should get a freezer. Rumors of meat shortages during the COVID-19 crisis prompted us into action. We chose this particular unit mostly because of the size, and because almost every other model was sold out. The front panel says it is set for "00" degrees. The other day I pulled out a carton of ice cream and inserted a high quality thermometer. It said "0" for a second, then settled on "-1", so I'd say it regulates the temperature very well. A spacious interior makes it easy pile things in there, even 16" pizza boxes fit. I do suggest you get plastic baskets to help organize smaller stuff - you can only stack small things up to a point, and the baskets make it easy to slide stuff out and find what you need. Very quiet operation, you can barely tell it is on when you're standing next to it. Being able to use it as a fridge is a nice option, but I suspect we'll always have it in freezer mode.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Convertible Freezer/Refrigerator!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to our deep freeze (which was becoming overfilled), as we are using this as a upright freezer BUT could convert it to a standard refrigerator! I really appreciate the ability to use as either one, depending on your need! It also displays the temp, etc. on the outside, which is helpful! Definitely worth the money in my opinion!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Best cost/benefit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, reliable and with an amazing capacity! And you can choose using as a freezer or fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility, Temperature control

    Rated 5 out of 5 stars

    The best buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Easy to use. A lot of space. Excellent feature to switch between freezer and refrigerator. Usually when you open freezer the cold escapes and some of the item get deforsted but not here. When you close the door it releases cold air to get temperature back to where should be.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds everything I need it to, it has plenty of shelves and room. I like the door shelves too and the fact that it beeps loud when the door has been open for so long. Also like that this can be converted to a fridge as well, looking to buy a second one to have as a garage fridge as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Awesome Garage Freezer/Fridge

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes a great garage freezer/fridge. Bought this as an alternative to a chest freezer and it works perfectly! Really good seal and stays super cold.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the great review, MICHAELC! It’s awesome to hear this upright freezer is performing so well in your garage setup. A strong seal and consistent cold are key, and it sounds like this unit delivers both. Great choice going with a convertible model—it’s a smart alternative to a chest freezer!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Size, Temperature control

    Rated 5 out of 5 stars

    A GREAT FREEZER AT A GOOD PRICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we started looking for a freezer, we tried all the major box stores and many of the independents. We decided on the Insignia 13.8 at Best Buy because of four criteria: 1. size, 2. availability, 3. adaptability, and 4. price. The freezer /refrigerator is very adaptable in that the temperature can be regulated for use as a fridge or deep freeze. It has an open door alarm, interior LED lighting, and all controls conveniently located on front and center of the door. The space occupied by the unit is minimal, and we had no trouble finding a spot for it in our attached shed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Easy to Use & Change from freezer to Fridge!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that this freezer can convert to a fridge with the touch of a button! Bought this so we could keep various drinks cold and store food when we have company over for dinner. There is a lot of space in this fridge. Make sure you level it properly. It would be great to get 2, to have a large fridge and a freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great appliance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this frig. It's perfect for the space I needed it for, and I love the fact it can be either a frig or a freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size, Temperature control

    Rated 5 out of 5 stars

    Just what we needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great, just the right size for what we need as a second freezer. We considered getting a chest freezer but wanted to be able to see what we have. This freezer does great, runs quietly, and there is even a button to press when you first load the freezer to get it back to temperature quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility, Overall performance

    Rated 5 out of 5 stars

    Great little Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We down sized from our previous model. This is the perfect size for our needs. Love the fact that if needed we can convert to a refrigerator. Works great, little to no noise, very happy with this purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Mookie, Thank you for taking the time to leave a review of the upright convertible freezer/refrigerator. I understand that this is important for you as you expect your food to be perfectly frozen. Please contact us if you ever have any questions or concerns. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always what I needed a large freezer for my apartment because that’s the only type that was presented to me when shopping at various stores. After visiting Best Buy and being shown this freezer, I knew that I no longer needed a large freezer. This one fits perfectly and I don’t have to over buy to fill it up.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Melti1952! We're delighted to hear that your Insignia™ Garage Ready Convertible Upright Freezer is the perfect fit for your apartment. It's great to know that it meets your needs without requiring you to overbuy. Your feedback is much appreciated! If you have any tips or favorite features you'd like to share, we'd love to hear them. Enjoy your new freezer!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance, Temperature control

    Rated 5 out of 5 stars

    Great freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much room, ample lighting, absolutely fantastic freezer! Not planning to use the fridge fuction until summer, but looking forward to similar results. It was at freezer temp so fast. Runs quietly and beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Upright Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is exactly what I was looking for and needed. It is my additional second freezer in my basement. Perfect size for my items and freezes my food at the appropriate temperature. I really like the glass shelves. The only thing I’m experiencing is the door is hard to open. It takes a couple of hard pulls before opening. I think this will get easier as time goes on. Overall, a great extra freezer at a great price. Delivery was fast, on time and professional.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the detailed feedback, Cindy! We're so glad to hear that the Insignia™ Convertible Upright Freezer is the perfect fit for your needs and that you're enjoying its size, performance, and thoughtful design features like the glass shelves. It’s great to know it’s keeping your food frozen just right and that the delivery experience was smooth and professional—we truly appreciate you sharing your experience! Jeth | Insignia Support. BBY-ExBrand_Insignia