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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4306 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 4,306 reviews
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a small household. Plenty of room and well laid out. Love the easy to read temperature on the outside of the refrigerator door. And the price was very, very reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well fits in the area we have nicely and like it can change from freezer to refrigerator

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're pleased to hear that it fits perfectly in your space and that you appreciate its versatility to switch between freezer and refrigerator modes. Your satisfaction is important to us. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Freezer/Refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I have it in my garage and have used it both as a refrigerator and a freezer. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Nice Addition for Our Garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer helped fill a void we had with lack of freezer space. This is large on the inside but fits well in our garage (not overly big footprint). So far, it is really a good purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size, Temperature control

    Rated 5 out of 5 stars

    Good purchase. Great as second freezer or fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact freezer. Freezes items quickly and door creates good suction so it maintains temperature. Cool that it can function as freezer or fridge as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed ! It works well as a freezer. Plenty of space. Energy efficient. And if I ever need an extra refrigerater, it could become one.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia™ - 13.8 Cu. Ft Convertible Freezer/Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - White fits in perfectly with our Refrigeration needs and nice to know we can convert to freezer needs in the winter if need be

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size, Temperature control

    Rated 5 out of 5 stars

    Working great in the garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this in a hot Florida garage, and so far working great. To help, I added a few inexpensive muffin fans at the bottom (one blowing in one side and the other facing out on the other side) and put them on a timer so they run during the hot part of the day. With the temp in the garage at 95, the freezer maintained a temp of minus 10. A great size for us and will be a great investment in the end, particularly in these times.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thanks for taking the time to leave a review about your freezer. We are so happy to read that you really enjoyed your freezer and we are so happy that you choose our products. Remember that if you have any concerns, you can contact us by clicking the link below.

       https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Love This!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this fridge/freezer. We ordered this as an extra fridge and now we are ordering another as an extra freezer. It has so much usable space. Seals so nicely. Keeps everything super cold. Wasy to use, install and move.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great convertible garage fridge/freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great convertible fridge/freezer, site in our garage has an overflow fridge, giving the main one in the kitchen more space and making it easier to find things. Convertible, the issue is, once you have Fridge or Freezer food in there, how do you convert? You either have to empty or eat everything. Got this on sale, my only regret is that I did not buy two, could have kept one as a fridge or as a freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Great Freezer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, keeps items in the freezer frozen solid, and is very quiet

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that your product works great, keeps items in the freezer frozen solid, and operates very quietly. Your satisfaction is important to us, and we are committed to providing quality products that meet your needs.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer has plenty of storage. It’s a great size for a garage. Just unpack it plug it in and it is ready to use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is meeting your storage needs and is a great fit for your garage. It's wonderful to know that the setup was easy and straightforward. If you have any other comments or need assistance, feel free to reach out. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Convertibility, Overall performance

    Rated 5 out of 5 stars

    Great freezer for extra storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space to store your frozen items. Can be converted to a refrigerator if needed. Working great so far. No defrosting needed which is nice and very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is perfect for the 2 of us and it's working great. Best thing about it is it's froze free. We don't have to worry about defrosting it! My last freezer was over 40 years old so this is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is great! Much more capacity than than a chest freezer with the same footprint. Much easier to organize. Can be set to be a freezer OR refrigerator. So good, we bought another to use as a spare refrigerator. Garage ready, great seals, extra insulation.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, WYATT, for the fantastic feedback. We’re thrilled the convertible freezer is offering the space, flexibility, and efficiency you needed, so much so that you picked up a second one! Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Temperature control

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it can convert from a deep freezer to regular fridge. Very efficient and got to temp in under an hour from room temp

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size, Temperature control

    Rated 5 out of 5 stars

    A great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had been a life saver. Love the size and and that it is upright version. Has great capacity and keeps foods at frozen safe temperature.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're delighted to hear that the upright version has been a lifesaver for you. It's great to know that you love the size and capacity, and that it keeps your food at a safe, frozen temperature. Enjoy using it!


      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our deep freeze. It is quiet and holds temp perfect. The drawer is great for bagged veggies and there is plenty of room for all of our meat.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! It’s wonderful to hear that you love your deep freeze and that it operates quietly while maintaining the perfect temperature. The drawer for bagged veggies sounds like a great feature, and it’s fantastic that you have ample space for all your meat.

      Your satisfaction is important, and it sounds like this freezer is a perfect fit for your needs. If you have any further questions or need assistance, feel free to reach out! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    13.8 Cu Ft Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good so far. Fits good in the small space we had in our garage .Just the right amount of space inside for all the meat we needed to put in there. If looking for a upright freezer this would be the one I would to get for all your needs.It will hold a whole hog.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I think I’ll get another for produce.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 4 years ago and not one problem. First I used it for produce and my vegetables loved it. I think it operated as one big vegetable controlled humidity drawer. Then I switched it to freezing because the cost of food went up and I could preserve with freezing, buying in bulk. It’s a dream for people who freeze homemade broths, precooked vegetables and such. There’s so much room that I didn’t even organize last time I had a huge meat delivery but I can still find what I need in my unorganized life.

    I would recommend this to a friend