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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4306 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 4,306 reviews
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Bang for your Buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Freezer/Fridge. The best part is how it’s interchangeable as needed. I purchased it solely for extra freezer space. It’s truly used on my Bj hauling days. You can pack it with virtually anything that needs to be frozen. And you control the temp based on your needs. Most importantly it’s Energy efficient! WIN WIN.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review on my newest purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have done business with Best Buy for many years and I will continue to do business with them. I have never had any problems they've always been kind and courteous. I also love the freezer that I just purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this freezer in any size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new upright freezer for garage. I bought containers to separate the various things in it (meats, veggies, frozen meals, etc.), so they stay put. I planned on getting the 17 cu ft. While there is just the two of us, I kinda wish I'd gone with bigger size. Right now I have a ton of bags of vegetables because they got buried in chest freezer and I couldn't see what I had. It's going to take quite awhile to go thru them. Right now this freezer is full!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Win Win Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this upright freezer. It will be much more convenient than the chest freezer that I have had, since my food inventory will be much more visible and easier to keep track of and I won't have to stand on my head anymore to get something out of the bottom of the freezer. The real bonus is that this freezer can convert to a refrigerator for seasonal refrigerator overflow! I will keep my old chest freezer for a backup for this reason. It is self defrosting, so no more hooking a hose to it to drain the water out of the bottom. It is an Energy Star appliance which means I can get a rebate from my utility company. All of this plus the great price made this purchase a win win purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Quiet and affordable. The temp readout on the front door allows me to see the temperature internally. The optional feature of turning it into a refrigerator is an added bonus.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      ColleenR! Love how you’re using all the smart features! The temp readout and fridge conversion option really add value. Thanks for the thoughtful review!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance
    Cons mentioned:
    Shelf material

    Rated 5 out of 5 stars

    Great mid sized upright freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upright freezer. We bought a whole hog and needed a larger freezer for storage and this had more than enough space. Looks great and works very nicely. I do wish there were baskets instead of the glass shelves. But being a fridge as well the shelves make sense. Would buy again and recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Great freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Needed some extra freezer space, this fits the bill perfectly. Not too big, not too small. Runs quiet, cannot hear it. Like that this can be either a freezer or refrigerator, working perfectly so far. Only negative is that the display on door does not show the actual inside temperature, only the setpoint.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Amazing freezer that can convert to a refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is awesome! Funny enough, I didn't realize that it could convert from a refrigerator to a freezer! So that was neat to find out. I've had zero issues with it and delivery was fantastic. Would definitely recommend buying this freezer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, Farmgal! We're delighted to hear that you're enjoying the Insignia™ Garage Ready Convertible Upright Freezer. It's great to know that the convertible feature was a pleasant surprise and that you've had zero issues with it. We're also glad the delivery was fantastic. Your positive experience is important to us, and we appreciate you sharing it! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance, Temperature control

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great! Keeps everything super frozen. Lots of room

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for our garage. It's the prefect size and works well in our space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly What I Needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with my new Insignia™ 13.8 cu ft Garage Ready Convertible Freezer. It’s been awesome so far. It cools super fast, keeps everything frozen solid, and handles the temperature changes in my garage without any issues. The stainless steel looks great, and the freezer feels sturdy and well-built. There’s tons of space inside, and the shelves make it easy to keep things organized instead of piling everything on top of each other like my old freezer. One of my favorite things is that it’s ENERGY STAR certified — I’ve definitely noticed it’s not using a ton of electricity. And the fact that I can switch it from freezer to fridge if I ever need to is a huge bonus. It also runs really quietly, which I appreciate since it’s not far from the door to my house. Overall, this freezer has been perfect for extra storage. Super happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love this freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new upright freezer but didn't want a large one. This one fit the bill perfectly. Enough room for what we need to put in it and doesn't take up a ton of room in the garage either. Seems to be working really well so far and the freezer/fridge option is a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Great freezer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer....it's working great! It's quiet, and I love the extra features of being able to set the exact temperature and switch to refrigerator if you so choose. Upright models are much better...I can see everything easily, especially with the bright light and the shelves keep items organized...so, less open-door time.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Garage friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my garage. Stays cold. Only wanted freezer not to use refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect little garage convertible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple and easy functions. You don't have to be a genius to change from freezer to fridge. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Why I love my Convertible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my 13.8 cubit feet Insignia convertible Freezer/Refrigerator. It is currently being used as a refrigerator the kitchen of my apartment and it works really really well. We love the sound it makes when you open the door(a cute ring) and it holds a good amount of food. It was an excellent purchase for me.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Freezer - eh Best Buy warranty - Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am reviewing Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - White. I am giving a 4-star review although the freezer stopped working right before its 1-year warranty ran out. BB has scheduled to pick it up and offered me a replacement or money back. I am going to get another Insignia that is a bit larger capacity and will also purchase an extended service package. While the freezer worked it was pretty perfect. Temp was right on 0 degrees, light on outside of the door told us the electricity was on, lots of storage with heavy duty shelving and nice on-door racks. Odds are the next one will last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Roomy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer turned out to be far roomier than i imagined and i like the 'open door' alarm. Holds the temp. Easy to set. I like the drawer in the bottom. I can keep bread separate without crushing. My favorite part is its an upright. We have a chest freezer and its a pain finding what you want.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Perfect !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous. Works really great. Love the digital display , really cool feature. AND you have the option of refrigerator or freezer. And it's not small at all. Very happy with our purchase. Have nothing negative to say about this product. I wish I could rate it a 10. I highly recommend this freezer to everyone . Thanks, Happy Customer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Deep freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a nice amount of space and Works well and at a good price point.

    I would recommend this to a friend