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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4306 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 4,306 reviews
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully and I love that it can convert to fridge or freezer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our garage. Works great and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Using it in freezer mode with no issues so far, it's fairly quiet even with the compressor running and freezes items quickly. The freezer is gonna slide when opening the door with nothing inside due to the heavy suction in freezer mode. Adjusting the legs won't do anything, you need to add weight/food and the sliding will stop.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility, Size

    Rated 5 out of 5 stars

    Just get it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great garage freezer, looks small and doesn’t take up much space but has SO MUCH STORAGE. I like that it has the option to make it a fridge as well. If you’re looking for an extra freezer/fridge that is priced well and has a lot of storage, look no further

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good freezer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great 9mo later. Quiet and just the right size.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the **Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer**! It’s great to hear that it’s been working well for you after nine months and that you find it quiet and perfectly sized for your needs. A reliable freezer can make a big difference in keeping your food organized and accessible. If you have any further questions or need assistance, feel free to reach out! Enjoy your freezer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent Upright Freezer, Worth the Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this Insignia 13.8 cu. ft. freezer for about three months and it’s been great so far. It gets very cold, the auto-defrost feature is a huge improvement over my old chest freezer, and the door gaskets create a nice tight seal. Seems well built and perfect for the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works like a freezer twice its size

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Insignia freezer 2 1/2 years ago and it has worked flawlessly. It stores all overflow from our refrigerator plus more. It doesn't take too much space in the garage but offers plenty of storage for all our meats and frozen foods. Overall the family is very satisfied with this product.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia freezer. We are delighted to hear that it has been a reliable addition to your home, providing ample storage without taking up too much space. Your satisfaction is important to us, and we are pleased that the freezer meets your family's needs so well. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my freezer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my garage freezer. It's the perfect size for my family. The only down side is that Best Buy doesn't include hard copy of owners manual, you have to go online for digital copy. Also, door display shows temp set too not actual internal temp. Other than those issues I love my freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite and works well. Can be used as a fridge or a freezer .

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described, inside feels bigger than I was expecting! Runs quiet and I love that i control the temperature! No complaints however summer temps will tell as it will be in the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Fridge/ freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, nice size for an extra fridge. Love the little jingle noise it makes when you open it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The best you can get

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. I didn’t want a freezer, but I wanted a big enough freezer to do what I needed it. I’ve been watching this freezer for years. Reviews are excellent and it’s always out of stock. When it showed up on sale, I jumped on it. I love it And it’s very quiet.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic review! We're thrilled to hear that you absolutely love your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that it meets your needs perfectly and that you were able to get it on sale after watching it for years. We're also glad to hear that it's very quiet. Enjoy your new freezer! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Versital

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to make it a fridge or a freezer. Love all the extra storage we have now with the freezer option.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Samsungsound. We're excited that the convertible upright freezer offers exactly the flexible storage you were looking for. Having the option to use it as a refrigerator or freezer really makes it a versatile solution, and we're glad it's making a difference in your home. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Great for the Wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gifted this freezer/Fridge to our son and daughter in law in anticipation of family expansion. They love it works great. Just the right size and footprint. Spacious enough to have an area for future meals and of course door space for ice cream or freezer pops for immediate consideration. Meets all expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    just what you need..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific product. large capacity, quiet, and attractive. we use it as a freezer but will use as a fridge when entertaining large groups.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Does just what it says it will

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if it's because of placement, but it's a little hard to open the door most of the time. Other than that it's exactly what it's described as and works fantastically!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ElizabethF,

      Thank you for your review! We're glad to hear that our 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification is working fantastically for you. We appreciate your feedback regarding the difficulty in opening the door and will look into this issue. Your support means a lot to us! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Excellent Must Have Appliance Upright Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent must have appliance Upright Freezer. Perfect Size to arrange food properly. Very Bright inside Light. Lots of room for storage frozen food and drinks. Good Price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Andrew! We're delighted to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is meeting your needs perfectly. It's great to know that the size, bright interior light, and ample storage space are working well for you. Enjoy your new freezer!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Convertibility

    Rated 4 out of 5 stars

    Insignia freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice freezer. It has plenty of space, shelves, and converts into a refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Upright freezer amazing abilities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably fantastic. You open the door and everything is put away so you can see it clearly no more stacking everything on top of each other never knowing what you have and always know exactly what the temperature is displayed brilliantly on the door fantastic. Bye very happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this freezer for a little over a month. Time will tell, but so far I have no complaint. It is perfect! Before buying it, I researched reviews on big name brand products and their quality has declined over the years. This Insignia was the size I needed, the color I wanted, it's ENERGY STAR certified, and was less expensive than other brands. Other items I have purchased from Best Buy were great! So, I don't expect this to be any different.

    I would recommend this to a friend