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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4306 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 4,306 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wonderful Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs very quietly. It is nice inside and outside. We keep it inside the house and it fits in well with our kitchen. We use it as a freezer. It's so easy to find what you are looking for compared to our old chest freezer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic! We're so glad you're happy with your upright freezer. Quiet operation is always a plus, and it sounds like it fits in perfectly with your kitchen's aesthetic. Using it as a freezer and finding it so much easier to organize than a chest freezer is a great point – upright freezers definitely have the advantage when it comes to accessibility. Thanks for sharing your positive experience! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good look and space I recommend it..................

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    This is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! It can work as a refrigerator OR freezer. It’s a great size and roomy. It’s exactly what we needed. Highly recommend

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thanks for your fantastic feedback! We're thrilled to hear that the Insignia™ Garage Ready Convertible Upright Freezer is the perfect fit for your needs. Its ability to switch between a refrigerator and a freezer makes it super versatile, and having plenty of space is always a plus. We're glad it’s working so well for you. Enjoy your new appliance! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great secondary fridge/freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great secondary fridge or freezer. I use this as additional storage for bulk items and beverages. I have two one as a fridge and the other as freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer! Works great in my space. It’s got plenty of space and it’s easy to switch functions.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Excellent Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer keeps food perfectly ice cold. It's easy to use and set up, and has lots of room. We have not tried using it as a refrigerator. The only issue we've had is that its door seals so strongly and it weighs so little that when opened it will actually drag a bit on my smooth concrete floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this as an extra garage freezer. It has exceeded my expectations in every way. Delivery was on time and very courteous. The product was undamaged and set up without any problems. The freezer it's self is higher quality than expected and looks very nice. I've been monitoring the temperature inside with a regular old school mercury thermometer, and found that the digital temperature setting is spot on maintaining the correct temperature. No complaints here!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Insignia freezer/refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our Insignia freezer or refrigerator. We are using ours as a freezer . Nice to have the option of being a refrigerator. It works great with plenty of room. Looks really nice in the kitchen too .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    upright freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. ease of use holds a lot of things

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Wonderful Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best little freezer we have ever had! It is big enough to store our food, and has shelving on the doors for little things. It is absolutely perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    My garage fridge/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice roomy and practical perfect for garage and super nice that we can use as fridge or freezer too

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback, SM20! We're so glad to hear that the Insignia™ Convertible Upright Freezer is proving to be a practical and spacious addition to your garage, and that you're enjoying the flexibility of switching between fridge and freezer modes. It’s always rewarding to know our products are fitting seamlessly into your lifestyle! Jeth|Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Insignia 13.8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, Wife is happy with it & so am I. We replaced a 37 year old Kenmore with this which still worked fine, The Insignia 13.8 is larger, brighter and stores food well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Allen! We're delighted to hear that you and your wife are happy with the Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that it's a worthy replacement for your old Kenmore, offering more space and brightness while storing food well. If you have any questions or need further assistance, feel free to reach out.

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Best extra freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and looks amazing. High quality finish holds everything you need for extra storage of frozen foods

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Convertible

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. When I bought it, I read reviews that made me rethink the purchase. Someone said that a power outage would cause it to lose the freezer or refrigerator lock settings. I have had so many power outages and I’ve never had a problem with it switching. I also changed the settings from freezer to fridge and fridge to freezer to check to see if it would lose the setting and it did not (I caused my breaker to trip to check it). It cools properly and is spacious enough for my needs. I have been using it as a fridge since the time of purchase. My door handle does get a bit loose after extended usage, but it’s an easy fix. I just tighten it and it’s good. At one point, I did have to clean water from the back of the fridge that leaked. It does tend to get hot on the side, but I was told that was normal. It gets hot, but cools down without creating problems. I haven’t had any other issues.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Great little freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new freezer, and the price was great. I was thinking of getting a chest freezer, but glad I went with this Insignia upright. It has more than enough room for all my excess foods, its frost free and was cold quickly. It runs quietly and doesn't take up much space in my garage.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this as a replacement freezer since ours went bad. It is a great size and easy to use. The inside light and on the door temp is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it very much. It is the right size for our garage and has been working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 4 out of 5 stars

    Flexible and Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Does the job. I haven't used it much but like the options to change from fridge to freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all...BEST BUY...rules!!! I can not describe how happy this makes me feel to write this...2020 was a longggg year and with that not many words needed. We started looking for an upright freezer and could not find one because people had the same idea...stock up... so 3 months in a lookout when someone posted a picture and when I add it to the cart as I did 4 other times before this I thought: it will be another one ...the day of delivery it will say it is backorder ...no not on this case.I got an email asking me to confirm delivery, I could not believe my eyes! Delivered by 2 gentlemen wearing masks and keeping a distance and that's it... The Freezer/fridge combo is awesome, tons of space, and yes on my garage perfect and just the way I wanted. Thank you BEST BUY for it and for keeping your employees and customers safe and happy. I soooo recommend the item and the company. Orminia Santana

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Freeer/refrigerator purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great appliance - it can be a fridge or a freezer. I like the size and ease of use. Working great. Delivery was wonderful and easy and safe! Great job!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We really appreciate your feedback on this Convertible Freezer/ Refrigerator, and we are glad to know that you really liked this product. If you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia