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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4306 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 4,306 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very happy with the freezer and Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this freezer and the way Best Buy handled the purchase. We ordered it online and it was delivered 2 days later. The delivery guys did an excellent job and took great care not to damage it. It works extremely well and it is very quite. I would recommend this freezer and Best Buy to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Temperature control

    Rated 5 out of 5 stars

    Set your own temperature!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best convertible fridge/freezer. Keeps our drinks ice cold and prevents our snacks from melting! Looks great, plenty of space, and very easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator/freezer combo. I now have two of these and they are great in their ability to change from freezer to refrigerator. Great versatility!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    So good I got a 2nd!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much I got a second one. I regularly go back and forth between freezer and refrigerator settings based on my needs at the time. They both are awesome.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic review of the Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're thrilled to hear that you love it so much you got a second one. It's great to know that the ability to switch between freezer and refrigerator settings based on your needs has been so beneficial for you. Your feedback is invaluable and helps us continue to provide quality products. If you have any further comments or need assistance, please don't hesitate to reach out. Enjoy your freezers! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Excellent Little Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this freezer for a couple of weeks but so far, it is performing nicely. We have it in the garage and then experienced record heat and it didn't miss a beat. I like that we could convert it into a refrigerator if need be but for now, it's doing a great job as a freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Large enough to store a quarter beef and half hog and still have more room leftover. Quiet operation and doesn’t take up a lot of room. Very nice looking as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignian Fridge/Freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this online and it was delivered to our house. The delivery people were awesome and brought it to our basement and set it up. It worked great for 11 months and then stopped cooling. We contacted Best Buy and they shipped out a replacement unit promptly. The replacement has been working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits our needs perfectly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first upright freezer, and not only was this one à great price, it was exactly what we needed. It’s the perfect size for my household of 2, thé shelves and door compartments are great. My frig is old, so with this being able to convert to a frig, I plan on buying another and using it in the house! Who needs a conventional frig for $2000 when you can have this for a fraction of the price!! Delivery and set up only took 20 minutes, and that included hauling off my old freezer. Excellent purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    13.8 Freezer/Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second, we have the next size up that we use as the freezer and this one we are using as a refrigerator. Does the job nicely, we liked the first one so much we got another one.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi CDog. Thank you for your review! We’re glad that you’re enjoying both of your Insignia™ Garage Ready Convertible Upright Freezers. It’s great to know that the versatility of our product meets your needs so well that you decided to get a second one.

      If you ever have any questions or need further assistance, please don’t hesitate to reach out. We appreciate your continued support and hope our products continue to serve you well. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our deep freezer chest went out while we went camping, searched for a new one and found this one, it’s so much better than the chest freezer, you don’t have to dig thru everything. Pretty good in size also

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Great freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This’s great brand & volume convertible and I’m looking for so many to get right one. perfect size and You will love it. I Bought 2 nd in 1 year. I love it! I will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Freeze it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great freezer with plenty of space for what I need and love the fact that it has a light on the inside, I would recommend you purchasing this product, great quality and value for the money!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 4 out of 5 stars

    Insignia freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I gave it four stars instead of 5 is because of the cosmetic damage. I was stoked about buying a freezer, but it must’ve gotten damaged during transport. It was originally set to freezer mode (0 degrees Fahrenheit), and I turned it to refrigerator mode (41 degrees Fahrenheit). Settings seem to work great but this is only day 2 of having it. I’m hoping I can work with customer service and they’ll honor it, but I know how limited freezers are right now. P.s. I haven’t installed the door handle for I’m hoping they work with me as far as (possibly) getting a new unit shipped out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Medium-Sized Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this as a freezer and so far, everything has worked as advertised. The freezer is virtually silent, and I never hear it as it sits next to my home office desk. Lots of space and shelving to separate my frozen foods into categories like vegetables, beef, chicken, and seafood.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    What a great solution to our crowded freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been totally satisfied with our new Insignia upright freezer for our garage. It is very functional with storage shelves, bottom drawer and room on the door. I have been able to organize all of my frozen items with room to spare. The unit stays exceptionally cold and has a very strong seal on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great quality and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, the freezer stays extremely cold. I had it first set to -3 degrees but it was too powerful so I brought it up to 0 and everything is perfectly frozen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great garage freezer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer has been a great addition to our garage! Works great, no frost and keeps the food down to -14. With food prices way up- it allows me to shop the sales and get our meats affordably. Now I want another one to have as a garage fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A great little Freezer/Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little Freezer/Fridge. We had an issue with our main fridge in the house and we bought this to store our Frozen foods. It has plenty of shelf space and is very quiet. We are thinking of buying another to use as a fridge only and replace our KitchenAide garage refrigerator altogether. The only thing I would change is to make the door hinges reversible.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      We are thrilled to read your kind comments and feedback regarding this freezer. We appreciate you letting us know what you like or dislike about this model, since it will help us know what can we add in the future. In the meantime, please know that we are here for you in case you have any question.

      Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Church freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was awesome. Plug and play. Looks great, right size for area. This freezer is at my church fulfilling a special purpose - frozen meals for our congregation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Emptied the contents of a full-to-the-brim 7cu chest freezer into this new 13cu upright and let it settle overnight. The temperature delta is excellent, swinging between 0.2 and -0.6 degF. As far as energy usage I am seeing about 77W for 10 minutes, and then off for 15 minutes. The unit is in the garage where the temperature fluctuates between 60-70 degF during my short test. If things change for the worse I will update my review as the garage temperature can get to up to 95 degF during the summer months.

    I would recommend this to a friend
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