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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4306 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 4,306 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Insignia 13.8 Cu. Ft. Upright Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this convertible UPRIGHT FREEZER as a replacement for a chest freezer of the same make from Best Buy, which performed admirably for longer than seven years. The Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification – White, blends in esthetically well and aligns with the existing appliance configuration in my kitchen. One month plus, since purchase and with Best Buy professional installation, the Insignia 13.8 Cu. Ft. Upright Freezer has worked flawlessly, maintaining a constant temperature of -2 degrees Celsius, inside the freezer, as monitored and recorded by two digital wireless Fridge and Freezer thermometers, placed at different locations inside the freezer. The food items have remained well-preserved and access to them has been a breeze compared to having to dig through them when they were inside the freezer section of the regular refrigerator or the chest freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer works well. A good amount of space. Cools quickly and very quiet. I wish you could change the shelf layout more but otherwise it’s great. The only negative I have and nothing to do with the unit is that it came with a scratch on the front.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Convertible Freezer/Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has worked great. It can be all freezer or all refrigerator but not both. This is acting as our basement deep freeze. We now need a second refrigerator for our basement, so we are considering buying a larger version of this model to be the freezer and turn this smaller one into the fridge. It’s nice to have options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great for extra refrigerator/freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these to replace one old extra refrigerator/freezer. The size is perfect for what we needed. We use one as a freezer and one as a refrigerator. Work great so far and run gery quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility, Size

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great medium size freezer, and I appreciate not having to reach down into a chest freezer. I like the option of it being a refrigerator as well. There is plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Gold Ribbon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer. It runs quietly. It is frost-free. And it is a stand-up freezer. All I have to do is open the door and I can see on every shelf what I have. This freezer holds a lot. I installed it in my laundry room. This was a great purchase. Thank you Best Buy!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We’re thrilled to hear that you love your new freezer and that it runs quietly and is frost-free. It’s great to know that the stand-up design makes it easy for you to see everything on the shelves and that it holds a lot. We’re glad it fits perfectly in your laundry room and that you’re happy with your purchase. Thank you for choosing Best Buy! Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Beer fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son in Colorado when he began brewing his own beer. What we liked about this was it was convertible and could be a dedicated refrigerator stored in the garage. It is the perfect size, no frills, star certified, everything we were seeking for his new project.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're thrilled to hear that the convertible refrigerator is working out perfectly for your son's brewing project. It's great to know that its size, simplicity, and energy efficiency meet your needs. If you have any other comments or need assistance, feel free to reach out. Cheers to many successful brews! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Size, Temperature control

    Rated 5 out of 5 stars

    Nice little freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size for 2 to four. Door seals very tight. Very well lit interior. Like the ability to convert to refrigerator. Maintains freezer temp at -17 degrees F when set at lowest temp.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer it’s very big works really well very quiet and nice

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size, Temperature control

    Rated 5 out of 5 stars

    Amazing deep freezer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This deep freezer is absolutely amazing! It’s the perfect size and keeps thing nice and frozen. Plus is it can also be a fridge if needed!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Freezer review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what I needed.Lots of space with no digging to find what I wanted. I've had no problems or failures of any kind with this freezer. Would definitely recommend it. My sister in law has one also.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're thrilled to hear that the Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer has met your needs perfectly. It's great to know that you appreciate the spacious design and have had no issues with it. Your recommendation means a lot to us, and we're glad to hear your sister-in-law is also enjoying hers. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    A whole lot of value in a beautiful package.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge freezer in a small footprint! The vertical design with glass see through shelves virtually revolutionizes the concept of a freezer. Very easy to use, access and store food. Sensible size door racks are great for holding frozen veggies / fries etc in the bags without cluttering the open shelving. Appearance is of a much more expensive item with the chrome front and outside digital temp display / adjustment. Overall one of the best value appliances I have ever purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility, Temperature control

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer/fridge! Will be buying another one to convert to a freezer. We can get so much in it and it keeps food at a perfect temperature. Looks so nice!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 4 out of 5 stars

    Insignia Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice freezer. Wish we had purchased a little larger size but it is a good freezer for the price. We love the option to convert it to a refrigerator if wanted/need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this upright freezer, i wanted until i had it for two months. It has worked great from day one, but really not surprised. When i buy from Bestbuys i try to get Insignia brand, i have Insignia tv,Insignia ice maker and two freezer. I have read bad reviews on here about Insignia products, I have had no problem with any Insignia products i have purchased. Great product, Bestbuys is the first place i look if im in the market for Electronics or appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to go through a hot summer and cold winter before reviewing since we have ours in the garage. So far, this freezer has been great. We have not used it as a fridge, only as a freezer but has decent amount of space. Frozen pizza's fit perfectly on the shelves, and you can keep smaller items like butter, frozen breakfast sandwiches, frozen veggies, etc on the door. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big inside, quiet and very cold. I had to replace my old stand up freezer .

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Temperature control

    Rated 5 out of 5 stars

    Love my convertible freezer/refrigerator unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time. Beautiful convertible freezer/refrigerator. Most manufacturers will give you one or the other. The price, the technology and space you get is worth it. You control the temperature setting. Built in LED lights. Ideal for homes, apt or condos with a deep freezer and want only a full refrigerator. You have the option to convert it to either refrigerator or freezer. It had wheels on the back and it can be pushed all the way to the wall if you wish. Excellent appliance. Good for a family of two - four. Great for storage. I’ve had it for about three weeks or more and received compliments. It’s not a modern smart refrigerator but it will provide you with what you need. Perfect for storage, just a refrigerator unit/stand up freezer. Plus you control the temperature settings for both.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Garage Unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator/freezer combo has met all of our expectations. It’s been running in our hot garage without any issues for 6 months, and hopefully years to come. We love the locking feature, the fact that it converts, and the display on the front. There is room to fit a ton inside as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Love It !!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been searching for an Upright Freezer for months. I’m not sure why many of the major brands are unavailable at the moment. It really doesn’t matter anymore because my Insignia Upright Freezer operates like any of the major brands around - maybe even better. I purchased the Stainless Convertible Freezer/ Refrigerator. It has more than enough room, is frost free, digital temperature reading and setting can easily be changed to freezer mode or refrigerator mode by the push of a button. I found it very easy to set up and the price was just right. Although, if the white freezer would have been available, I would have purchased that one instead, it was $100.00 lower than this one. I think Insignia is overall a quality brand because I own (4) Insignia TV’s and never had issues.

    I would recommend this to a friend