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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4306 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 4,306 reviews
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this freezer! Looks classy and has a big capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Temperature control

    Rated 5 out of 5 stars

    HighCountryhunter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Insignia 13.8 cu. ft. Upright Freezer to store my Elk Meat. This freezer runs quiet, maintains temperature, and I love that it is easily converted to a Refrigerator with the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Garage refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great garage refrigerator. It keeps drinks very cold and has lots of room. It was a great purchase

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SharonH! That’s fantastic to hear! We’re thrilled that your garage refrigerator is keeping your drinks ice-cold and offering plenty of space. A great purchase indeed! Thanks for sharing your experience—we appreciate your recommendation! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and got a good deal on it. Super quiet. Don’t even know it’s running

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that the product is performing well and that you were able to get a great deal on it. It’s especially nice to know that it runs so quietly you hardly notice it—quiet efficiency is always a plus. We truly appreciate your support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size
    Cons mentioned:
    Door design

    Rated 4 out of 5 stars

    Fridge or Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and versatility of this fridge or freezer. Being garage ready makes it accessible as well! My only complaint would be that the doors cannot be switched for how they open.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    what's not to love, this is amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this fridge / freezer. And yes, I have recommended it to others, even while shopping in the store for a different item. The salesperson was amazed at how well versed we were and the other person did buy it. You won't regret it. Currently, we are using it as a freezer because the one that came with the house 30 years ago died. It is amazing how much this holds, we are very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Nice upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were replacing a very unreliable chest freezer and are very happy with our purchase. I LOVE the upright freezer concept, so much easier to find what you have (especially for us short people). There are only two of us at home so we thought this size would be perfect but we almost wish we had gone up a size because we instantly filled it. Love the flash freeze feature as well and the option to use as a refrigerator should we ever decide to repurpose it. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size, Temperature control

    Rated 5 out of 5 stars

    Right size for senior couple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our freezer is just the right size. Easy installation. Initial cool down was quick. Maintains 0°. Electronica lock. Bonus feature: can be used as a refrigerator if we want. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Great freezer or fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome freezer. Well lit, lots of space for such a small footprint. Love that I can convert it to a fridge for parties. Super quiet. It has a small blue led that is lit if it has power to it so I always know if circuit is on.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Freezer/Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer/Refrigerator works great. It is being used as a freezer at the moment. Has multiple shelves and drawer that have plenty if space for food products. Is very quiet. Pleased with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size! Best part is it is a freezer or a refrigerator. Keeps everything frozen as it should and very quiet. Hope it lasts for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this freezer for a year now or close to it. Excellent perfect for a family of two to three people. Easy access, you're able to use dividers if you're interested in separating your frozen products. The only thing I wish is the drawers at the bottom were deeper. Beyond that love this freezer, especially you can put a lock on it when you go on vacation.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, JoyceK! We’re so glad the freezer has been a great fit for your household. The lock feature is a smart touch—especially for peace of mind while traveling. Noted on the drawer depth—appreciate the thoughtful feedback!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Convertibility, Size

    Rated 5 out of 5 stars

    Great little refrigerator/freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit the spot perfectly. Love that it can either be a refrigerator or a freezer. Holds more then you think it would.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Insignia freezer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was super easy. They sent a link to see when the delivery would actually arrive. Not just the four hour window. The freezer is great. Very quiet. Plenty of space. Would buy again from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Better than anticipated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the quality, size and functionality of this convertible upright freezer. Quiet operation and energy efficient. We’ll worth the price paid. I recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a great purchase. It offers a lot of space inside and has a sleek design. I love the fact that it can convert from a refrigerator to a freezer with the push of a button. It also has a quick cool setting that cooled it down to user ready in a very short amount of time. I would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Freezer at a Great Price - Just the right size for one person - looks nice - and the delivery was flawless!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    It just works at a good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer that can be converted to a fridge just bu turning down the temperature. Good price and quality. Our family has purchased two of these freezer/fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Works perfect. I have only had it for a little over a month now, but I love it. Was worried about it not being big enough for the amount of food I needed to store, but it worked for me.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We appreciate you taking the time to share your thoughts with us. Your input is valuable as it helps us improve and provide a better experience for everyone. If you have any additional comments or suggestions, please feel free to reach out. We look forward to serving you again soon! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Deep freeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Lots of storage!! Very quiet ,can’t even here it running

    I would recommend this to a friend