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Customer Ratings & Reviews

$479.99
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Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4338 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 4,338 reviews
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Our freezer works great and the purchase was great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Freezer (and refrigerator) was delivered exactly as promised, on time, and by two very helpful and friendly people. They unboxed it, leveled it, plugged it in and installed the door handle. It looks exactly like the picture. We bought it sight-unseen online, which I was a little nervous about, but we were not disappointed. The unit works great. We use it as a freezer and it maintains zero degree temperature effortlessly. We are very happy with our purchase. We shopped numerous local "big box" stores before our purchase and nobody had freezers in stock. Best Buy came through for us. Their communications were helpful, friendly and courteous. Cudos to all involved in this delivery!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice mid sized freezer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just had this freezer delivered today. Honestly we only bought this brand and model because it was the only one in stock. Now that it is sitting in my basement plugged in I am so glad that I bought this freezer. The size is just right for our space. We though that we needed the 20 Cu. Ft. freezer but now having this one I believe that would have been to large. The freezer cooled off right away and the LED lighting is bright. The freezer runs very quietly. Since I have only used the freezer option I cannot comment on the fridge portion of this model, but I really like the option for future use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a freezer for extra meet in our man cave. Super spacious, sturdy, easy to use, and the appearance is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a great purchase. It offers a lot of space inside and has a sleek design. I love the fact that it can convert from a refrigerator to a freezer with the push of a button. It also has a quick cool setting that cooled it down to user ready in a very short amount of time. I would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Insignia freezer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was super easy. They sent a link to see when the delivery would actually arrive. Not just the four hour window. The freezer is great. Very quiet. Plenty of space. Would buy again from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Deep freeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Lots of storage!! Very quiet ,can’t even here it running

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Garage refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great garage refrigerator. It keeps drinks very cold and has lots of room. It was a great purchase

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SharonH! That’s fantastic to hear! We’re thrilled that your garage refrigerator is keeping your drinks ice-cold and offering plenty of space. A great purchase indeed! Thanks for sharing your experience—we appreciate your recommendation! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GREAT FREEZER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Nice size. Wonderful versatility; freezer or fridge. Quiet. I like the monitor light being high instead of at the bottom. Only wish door was reversible....love it anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this freezer! Looks classy and has a big capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and got a good deal on it. Super quiet. Don’t even know it’s running

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that the product is performing well and that you were able to get a great deal on it. It’s especially nice to know that it runs so quietly you hardly notice it—quiet efficiency is always a plus. We truly appreciate your support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well plenty of room never used it as a fridge

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Great unit with flexible uses.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance can be set to be a refrigerator or a freezer. Large capacity for its footprint. Only drawback is that it doesn’t have a reversible door handle and hinge.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    so far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought 2 of these. One for a freezer and one for a fridge. Perfect size for us and bright light inside. temp on outside is nice. we have no complaints on our purchase. Best buy was excellent on the delivery side of things. They got to my house later then I hoped but I work nights so I was waiting to go to bed a lil later then my normal. But the delivery guy was aware of this and wasted no time with the delivery and was a pleasure to do business with. I will definitely be buying more appliances from here in the future! Also not that we are afraid of the whole covid situation, but for those wondering they did take steps to insure minimal exposure, masks, minimal handling, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Garage Unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator/freezer combo has met all of our expectations. It’s been running in our hot garage without any issues for 6 months, and hopefully years to come. We love the locking feature, the fact that it converts, and the display on the front. There is room to fit a ton inside as well.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Great freezer for a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never usually one to write reviews, but this upright freezer is great. Needed another freezer in addition to our chest freezer for extra milk storage after having a baby. The price and size are perfect. The great part is once the milk is no longer needed I can convert this into a garage fridge. Very happy with the purchase so far. The Best Buy delivery was great also.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Works perfect. I have only had it for a little over a month now, but I love it. Was worried about it not being big enough for the amount of food I needed to store, but it worked for me.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We appreciate you taking the time to share your thoughts with us. Your input is valuable as it helps us improve and provide a better experience for everyone. If you have any additional comments or suggestions, please feel free to reach out. We look forward to serving you again soon! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is built really solid! Works perfect for that extra freezer space in the garage!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this freezer for a year now or close to it. Excellent perfect for a family of two to three people. Easy access, you're able to use dividers if you're interested in separating your frozen products. The only thing I wish is the drawers at the bottom were deeper. Beyond that love this freezer, especially you can put a lock on it when you go on vacation.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, JoyceK! We’re so glad the freezer has been a great fit for your household. The lock feature is a smart touch—especially for peace of mind while traveling. Noted on the drawer depth—appreciate the thoughtful feedback!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Freezer at a Great Price - Just the right size for one person - looks nice - and the delivery was flawless!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an old chest freezer. Price was great and there’s a ton of room inside. Great purchase!

    I would recommend this to a friend
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