Customer Ratings & Reviews
- Model:
- NS-UZ14WH0
- SKU:
- 6336451
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Size
Mid-size upright freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wife wanted an upright mid size freezer and this was an excellent choice. Plenty of space and she enjoyed the color. The 2 young men that delivered it were very friendly and helpful. Great all around freezer for the money. The wife is very happy so all is well.
I would recommend this to a friend - Pros mentioned:Temperature control
Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ample size and very easy to operate. Installation was a breeze. It cold
I would recommend this to a friend - Cons mentioned:Shelf material
Good quality freezer at a reasonable price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1 month in and so far, so good. Finish is a moderate to high-gloss white. Control panel is simple and intuitive, with temperature settings available. I placed a manual thermometer in the freezer and it consistently reads the same temp as the panel. Only downsides are that glass shelves are inherently weaker than metal, but this was a known quantity when ordering.
I would recommend this to a friend - Pros mentioned:Capacity, Temperature control
Great Freezer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer has lots of room for food. Like that it has the digital panel on the door to show temp. Freezes very quickly.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're thrilled to hear that you're enjoying your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that you appreciate the spaciousness, the digital temperature panel, and the quick freezing capability. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new freezer! |Angelica| Insignia Products|
Great freezer for a great price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our main freezer went out so we needed something temporary, but now we've got a massive backup garage freezer that's quiet and, well, frozen. I would also give a shout to Best Buy's delivery department - on time, polite, quick to install. Compared to Lowe's where we're delayed 3 weeks on a different appliance.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, MrFreeze! It sounds like the Insignia™ Garage Ready Convertible Upright Freezer turned out to be more than just a temporary solution—it became an excellent backup for your home. Quiet, spacious, and keeping things frozen as expected! And a big shoutout to Best Buy’s delivery team for making the process seamless and efficient. We appreciate your feedback and support—thanks for choosing Insignia™! Ivy | Insignia Support
- Pros mentioned:ConvertibilityCons mentioned:Door design
Nice freezer with a solid seal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, the freezer has been great. It has an excellent seal, so everything is staying cold. No frost has formed even though it's in our hot garage. Being able to switch from freezer mode to refrigerator mode is also handy in case anything happens to our primary refrigerator. The only downside is, the freezer itself is somewhat light, and because the seal is so tight, the door takes to force to open, which can sometimes cause the freezer to scoot a bit. This may not be as much of a problem once the freezer is more loaded down with food.
I would recommend this to a friend - Pros mentioned:Overall performance
Frig
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had been looking for a stand up freezer for awhile now. We were n Wichita and decided to go look at Best Buy. We have purchased multi things from Best Buy over the years. Enough that we have a Best Buy credit card to use. This is also a good thing to do. They have many good buys and deals. We highly recommend them
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks so much, BonnieG! We’re thrilled you found the freezer you were looking for—and we really appreciate your loyalty over the years. Hope it serves you well for a long time!
— Shiela | Insignia Support
- Pros mentioned:Capacity, Convertibility, Temperature control
Spacious Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stays really cold! Can convert to a freezer if needed. Very spacious
I would recommend this to a friend - Pros mentioned:Capacity
Insignia Freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this same freezer years ago and I love it . Have never had any problems , fits a lot of frozen items . We are in the process of moving and decided to leave it with the sell of our house , so excited to see u still carry it so bought a new one for our move - delivered & hassle free
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your wonderful review of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're delighted to hear that you've had such a positive experience with your original unit and that you've chosen to purchase it again for your new home!
It’s always rewarding to know that our products continue to meet expectations over the years. We're also glad to hear that your delivery was smooth and hassle-free—just the way it should be.
Wishing you all the best with your move and many more years of reliable freezing with your new Insignia freezer! Ivy | Insignia Support
- Pros mentioned:Overall performance, Size
very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sleek, quiet, easy set up, great size, fits perfectly in garage. Works great as a freezer, plus converts to fridge.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for sharing a comment about your convertible freezer/refrigerator. We are so happy to read that this refrigerator is exactly what you needed, remember that if you run any difficulties, you can contact us at any time you need by clicking the link below. Thanks for being part of the Insignia family.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
- Pros mentioned:Capacity, Temperature control
Perfect for our family!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great freezer! Tons of room and stays very cold.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback! We are delighted to hear that you find the freezer great with plenty of room and excellent cooling performance. Your satisfaction is important to us, and we are committed to maintaining the high quality you expect.
Keith | Insignia Support
- Pros mentioned:Capacity
Ditch Your Chest Freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this freezer! There is so much room. This has made my life so much easier. No more breaking my back to take something out of the old chest freezer.
I would recommend this to a friend - Pros mentioned:Capacity, Size
Just what we needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got rid of my chest freezer for this upright and it’s perfect. More organized and saves space in the garage. Like the temp gauge on the outside as well. Good medium size with nice glass shelves and storage bins along with good storage in the door for small stuff. I highly recommend. Great value.
I would recommend this to a friend - Pros mentioned:Size
GARAGE REFRIGERATOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PERFECT SIZE FOR OUR LOCATION AND SPACE WHERE WE PLACED IT.
I would recommend this to a friend Yander
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, now the desserts don't smell like a chest of drawers. I put all the liquids in it. It's my second refrigerator at home, very functional, even if I use it as a freezer.
I would recommend this to a friend- Pros mentioned:Convertibility, Size
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for an upright freezer. It's big enough to hold quite a bit and compact enough that it doesn't take up loads of space. The option to switch from freezer to fridge is nice but we have only used the freezer part. The door seals shut after you close it to the point you have to wait a few seconds to reopen it if you forgot something which could be annoying to some but I like it because I know it's sealed solid.
I would recommend this to a friend - Pros mentioned:Convertibility, Temperature control
Fantastic fridge with lots of space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is amazing! It holds a lot more than you'd think. I have it in our garage and used a thermometer to confirm it's holding the correct temp while out there. I use it mainly for a home-based bakery business and it's great. We've even talked about purchasing another for ourselves. This is the only fridge that we found of this type (without a freezer) that was reasonably priced, and the fact that you can use it as either a fridge or a freezer is the cherry on top. Highly recommended!
I would recommend this to a friend - Pros mentioned:Overall performance, Temperature control
Muy Bueno!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been working like a champ since we plugged it in. We're using as a refrigerator. Holds temp and runs quiet.
I would recommend this to a friend - Pros mentioned:Capacity, Convertibility
Great freezer with plenty of space!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer with plenty of space. Also very nice since this is an up-right freezer. You can also make this a refrigerator which is extra bonus. My only request will be to have the refrigerator side be able to set at a temp less that 35 Fahrenheit (f)! Example 33 degrees. (Even 30 degrees if possible. I noticed when set at 35 the lowest temp, the inside is always around 37 to 38 Fahrenheit (f) which is not desirable for some veg and fruit. Overall super nice as a freezer with capability to -10 f!
I would recommend this to a friend Love the freezer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent freezer, I bought this one for my son & his family loves it. We bought the bigger 21 cft version 4 months prior & love it & it fits a lot & the lighting is great! We loved it so much that we bought the smaller size for my son. Great product!
I would recommend this to a friend