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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4306 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 4,306 reviews
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Great freezer for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This haze been a great freezer. It’s quite and keeps the items frozen as desired. I would recommend if your looking for an upright freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - freezes quickly and stays at temperature, quiet operation, door seals securely and takes a good tug to open so kids can't accidentally open it, display dims after you close the door. Cons - not really a con, but I prefer wire shelves for airflow. In a freezer you don't have to worry about liquid spills as in a fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSIGNIA 13.8 Cu. Ft Garage ready convertible Upri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Insignia FREEZER it is just what I wanted and when I went shopping for a freezer and I I saw it at BEST BUY I had to have it same size and everything it fit right in the space I had my old freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Little freezer that could

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very versatile unit you can use it as a freezer or refrigerator unfortunately for me our unit went down but thanks to Best buy's protection plan they replaced it I have nothing negative to say about the protection plans offered by Best buy or should I say the total tech that I'm a member of or do I have anything negative to say about the unit My new unit is up and running and it's great. FYI love being able to set this to negative 11 and make drinks cold within 5 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ. Quiet. Cold. No worries. Even survived the movers brining it to new house.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Temperature control

    Rated 5 out of 5 stars

    Great upright fridge/freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am one who usually buys big name products, such as Kenmore, Frigidaire, ect. I was leery of a name that i wasn't use to. I'm so glad i bought this Insignia fridge/freezer. It can be used as a refrigerator or as a freezer. I bought it for an extra freezer. It got super cold, quickly. The seal on the door is unbelievable. It takes a lot of pull to open the door. If you can get your hands on one, you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance, Size

    Rated 5 out of 5 stars

    Perfect size and works great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the freezer for an extra freezer and love that it can be converted to a refrigerator also. So far it works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far Great as a refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using in our kitchen as our main refrigerator. So far seems to keep food colder than our regular bottom freezer whirlpool refrigerator. Wish it had another crisper than the one on the bottom. Will update if we see any fluctuations in temp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this freezer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this freezer because it can be changed to be a fridge if needed. The super freezing feature is perfect if you want to give it a higher freeze blast for some items. The door also beeps if you leave it open which also helps.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the fantastic review! We're so glad to hear you're loving the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The flexibility to switch between freezer and fridge, the super freeze feature, and the door alarm are all designed to make life easier—and it's great to know they're doing just that for you!

      We appreciate you sharing your experience and hope it continues to be a perfect fit for your home. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical because I had never heard of this brand, but we are very happy with the freezer. The size is perfect and so far, it is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very large capacity!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this freezer to store our dog food. It is large and for Thanksgiving we were able to convert it from a freezer to a fridge to store the food day of! I love that it is large and I can buy things in bulk now to save a little bit on shipping costs each time I order.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Garage refrigerator/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to set function and temperature.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, MonaS! We're pleased to hear that you find the Insignia™ Garage Ready Convertible Upright Freezer to be a great product. It's wonderful that you find it easy to set the function and temperature. Enjoy the convenience and efficiency of your new freezer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    happy camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. So glad we shop at Best Buy !! Right size. Great item.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're thrilled to hear that you're happy with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer and that it's the right size for your needs. It's wonderful to know that you're glad to shop at Best Buy. Your feedback is much appreciated!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great freezer. Doesn't take up a lot of room yet holds a lot of things. Standup freezer is the way to go if you need a deep freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Insignia Convertible Freezer/Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia Upright Convertible Freezer/Refrigerator is just perfect for my use in the garage for Keeping excess Frozen food in. It is very quiet and seems to run very efficiently. It's 13.8 Cu. Ft. interior is just right for my use. I also liked the idea of it being a Refrigerator or Freezer, the pricing was very reasonable compared to other brands and what you get for you money.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer/fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used this as a freezer so far. Very quiet. I have it in the garage in Houston. Delivery was exceptional. They arrived 15 minutes before my delivery window and had it set up in less than 15 minutes. I love the size. I have a small family and this has more than enough room for my needs. I like the solid shelves. I had a previous freezer with wire shelves but it was not frost free. This frost free is exactly what I needed. Very easy to tell if it is on freezer mode vs refrigerator mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Deal, GREAT freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Searched for a new freezer for a good long while. This was best deal found. Even at the price, still found a LOT of features I hadn't realized or expected. VERY happy. Freezer is nice than expected :)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good beverage fridge at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a small beverage fridge to replace a pair of old dorm fridges. This served the purpose; lots of room for drinks, and no freezer since we didn't need another freezer section. We have not tried the convertible function to a freezer, as that wasn't what we were looking for, but are happy with it as a drink fridge. It is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer/refrigerator. I only use it as a freezer due to the amount of smoked meats I store. It cooled down fast and keeps the food frozen. This unit is very quiet, it has plenty of storage and bright lights inside. I really wanted a smaller unit, but now that I have this larger FROST FREE unit, why would I buy anything else. Go with unit if you have the room and not a smaller one, you will be glad you did. No defrosting to do.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer- love the option of it being a fridge or freezer. Shelves are sturdy and is true to temperature. Definitely a good buy and worth the price.

    I would recommend this to a friend