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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4306 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 4,306 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great versitile freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps things at my setting of -5 as set and when we need the extra space for the holidays can use it as frigde for premade meals.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good value for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, freezed up very quickly. Very quiet. Switching from freezer to refrigerator is very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My New Addition - Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is perfect. Quiet. I don’t even know its on. The interior of the freezer is easy access . All the shelves are deep with no obstructions from the motor taking up shelf space. I just love it. The door even has deep shelving from top to bottom. It’s the best purchase I have ever made. I am thoroughly delighted and would recommend it to anyone who needs a freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Good Value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working great! Some serious room in this thing. Better features for less money than other places!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that the product has been working great for you and that you appreciate the spaciousness and features. It's wonderful to know that you find it to be a great value compared to other options. Your satisfaction is important to us, and we appreciate your support. We look forward to continuing to serve you. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size
    Cons mentioned:
    Door design

    Rated 4 out of 5 stars

    Great freezer that can be a refrigerator, too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, versatile. Door bounces open when it is allowed to swing shut, instead of pressing the door closed. A couple near misses of thawing food, it does have an alarm, but it was too quiet to be heard upstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    stainless steel freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very attractive for a freezer and it is very quite and also fits perfectly in the provided space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Stand Up Freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been more than 3 months with this purchase and has saves me so much more space in my regular freezer. We are a family that buy in bulk and it is auper easy to stay organized.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Should have bought it sooner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is quite lovely. Perfectly sized for me and my baby girl, able to store whatever i need and still have room for her special chocolate muffins. stays cold 24/7, should have bought this sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Still working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good, had help loading,people were polite.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this freezer works very well, I placed it in the Garage (in Texas) and plugged it in, The freezer is extremely quiet and and roomy. I recommend it completely.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Freezer for Garage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact holds a lot and freezes well, like the fact can be used as a freezer or refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Door design

    Rated 4 out of 5 stars

    Quick Freeze Garage Freezer for the Win

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer has been perfect for my family. It lives in the garage and has done great in extreme heat and cold. Temperature maintained perfectly. I love the quick freeze feature too. Sometimes it can be hard to open though which causes it to move out of position. But overall, I'm happy I made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer works perfectly. Has a TON of room. I really liked the fact it could be used as a fridge or freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer/refrigerator was a perfect choice for us it holds the temperature perfect, the suction is great, it's clean pretty white and very quiet. Recommended one to my daughter and son in law!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator/freezer combo is perfect for our needs and is easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Product and Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase and with Best Buy's support. We initially purchased a larger version that did not fit appropriately. They replaced it with this one which was a perfect fit. It gets cold very quickly, has a chime if the door is left open and is everything we wanted.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Erik, for sharing your experience! We're delighted to hear that the Insignia™ Convertible Upright Freezer was the perfect fit for your needs and that Best Buy's support helped make the process seamless. The quick cooling feature and door chime are great conveniences, and we're glad they're working well for you. Your satisfaction means a lot to us—enjoy your new freezer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for price. Bought for hunting season, has just the amount of room to be expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about performance at higher temperature specially in Garage in Texas. It's working perfectly what it made for really recommending for such price it worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Insignia upright medium size freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice medium-sized freezer/refrigerator. Door seals exceedingly well. More than adequate room inside. I only wish Insignia would have made the 2 digit temperature set display a real working thermometer to monitor the inside temperature, instead of only displaying the temperature you SELECTED. Is slightly pricey, but I found that smaller freezers are not in as much demand, so there isn't a lot of choice in other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Sleek and Great Freezer!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one of the best freezer I bought. This is the third one. Spacious and very sleek looking with the stainless steel door. easy to adjust temperature. Has not use it as a refrigerator yet but stayed frozen food when have power outage. Better and cheaper than other brands.

    I would recommend this to a friend