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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4306 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 4,306 reviews
  • Rated 4 out of 5 stars

    Time Will Tell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer. Very good price. Delivery was on time and easy. This replaces a Galanz unit that died in less than a year. Hopefully this will last a lot longer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're glad to hear that you find it to be a nice freezer at a very good price and that the delivery was on time and easy.

      If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy your new freezer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Insignia upright Freezer no more chest freezer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ensignia is a great freezer, I never used as a refrigerator. the freezer is full and runs quietly and has a warning sound if the door is opened too long. temperature on the front of door is great when I walked by I can see it I will never go back to the chest freezer again. this has a nice draw on the bottom and shelfs to organize your food. no more digging on the bottom of a chest freezer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Upright Freezer Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and availability was to good to pass up, and with free delivery. On Line purchase was easy. Delivery was promised within three days but arrived in two. Very nice. The delivery crew unpacked and set up the freezer and made sure it was working properly. We have had the freezer for a few months now and it is working fine. It is very quiet so i like the temperature display on the door. Plenty room to store half a steer and some extras.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because we need to have more fridge space, but we really like that we could use it as a freezer one day if we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We downsized and find this freezer works for us. It performs well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Insignia upright refrigerator/ freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small enough to go under counters and not be so deep as to lose things but large enough to hold a lot! Keeps things well frozen. Good tight seal—slightly hard to open, but also keeps kids from opening it—has been perfect so far!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer so far I have only had it for about a month.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Exactly what we were looking for!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This convertible fridge/freezer is exactly what we needed. In a couple of months we will be getting 1/2 a beef and needed a freezer big enough for it. Until then it will be utilized as a fridge to keep beverages cold without taking up the extra space in my main refrigerator. And it's quiet, which is a big plus, as it's in our family room, where the television is.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great price and perfect size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is great size and has excellent capacity. It's the perfect size for my garage. Also like the versatility that it could be converted to a frig/freezer combo.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Slick Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase at this time. I have not had any problems so far. It does its job and is very slick looking in its place.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    A solid choice for a freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it's a freezer, so I can't say too many exciting things about it. It does its job and it does it well. I have it out in the garage to keep my meat cold and my meat is, in fact, cold. Looks pretty nice too, the stainless steel doesn't look cheap and the digital display is cool. Solid purchase and, in my opinion, an upright freezer is far superior to a chest freezer for organizational purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far performing as expected . Plenty of room for frozen foods

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this freezer is perfect! Nice size not to big, can hold Plenty of frozen food, glad I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally tried to purchase a freezer at the beginning of the pandemic in February. No such luck. On a fluke I checked back in April. The 7 cubic foot GE was available. It then kept getting pushed out in terms of a delivery date. While speaking with a BB rep I mused - do you have anything else? I checked the BB site while I was speaking with her and was surprised to see that the highly rated (Consumer Reports) Insignia 13.8 cubic foot upright was now in stock. My luck. Better machine and it was an upright. I now have six months of beef, pork, chicken, flour, fruit, juice, and other basics vacuum frozen. It has a special quick freeze cycle that's important for minimizing freezer burn. Runs great. I'm set. It's an upright so nothing gets lost. Very easy to work with.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Robert,

      Thank you so much for writing a review for our upright freezer/refrigerator. It makes me really happy
      to know that your experience with this product has been great, comments like yours always make
      my day better.

      In case you ever need support please contact our team in the link below, they will be more than
      glad to help you out.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Just what I wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is exactly what I wanted. After the problems with the food supply chain in the spring of 2020, I wanted to make sure that I had a freezer well-stocked before winter set in. I browsed the freezers at all of the major retailer websites, and none of them were in stock. Of all the ones I looked at, I kept coming back to this one. It seemed like the perfect fit for my low-ceilinged dining room, and I loved all of the features of it. I kept my eye on all of the various options, and this one came in stock first. Since it was my first choice, I was really very happy. The delivery was on-time and professional. The freezer has great interior capacity, and the lighting is wonderful. The only thing that surprised was that it needed nearly 8 inches of space on the sides. Thankfully, my room can accommodate that, but none of the reviews mentioned it. I am very happy with this purchase and recommend it highly. (Just make sure you have enough room to plan for the extra space on the sides.)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator/freezer. Lots of space. Easy to use. We use it as extra freezer, it looks good,

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Victor! Thank you for your feedback! We're thrilled to hear that you're enjoying the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that it provides plenty of space and is easy to use. Your positive comments about its appearance are much appreciated too. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Perfect addition to our garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is the perfect size for our garage. The upright makes it so easy to stack food. With deep freezers it is so lost for something to get lost at the bottom. With this freezer you see everything and it has so much space. The controls on the front of the door makes it very convenient to change settings. The chime when the door opens is a nice plus for us.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. At just under 14 cu. ft. it was the perfect size to allow us to stock up a bit on our needs. We live quite a way from shopping so this will allow us to make fewer trips. Runs very quiet and plenty of shelf space and door storage. It took only 4 hrs for this thing to draw down to 0 degs. F from room temperature. It's a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility, Size

    Rated 4 out of 5 stars

    Freezer/Fridge Combo works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting option to have either a freezer or a fridge! I am using a a freezer and it has lots of space and keeps things frozen. Great size!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jason,

      Thank you for reviewing our Upright Freezer/Refrigerator. It is great to read you are getting the best out of this unit and it is fitting your space needs. Keep enjoying this unit!

      If you have any doubt or you need any assistance with this unit, please follow the Contact Us link at the bottom of this response and we will gladly help.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Overall performance, Size

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this as a fridge and freezer and it works great. Easy to switch between the two. Great size also.

    I would recommend this to a friend