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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4320 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 4,320 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great quality and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, the freezer stays extremely cold. I had it first set to -3 degrees but it was too powerful so I brought it up to 0 and everything is perfectly frozen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Church freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was awesome. Plug and play. Looks great, right size for area. This freezer is at my church fulfilling a special purpose - frozen meals for our congregation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Emptied the contents of a full-to-the-brim 7cu chest freezer into this new 13cu upright and let it settle overnight. The temperature delta is excellent, swinging between 0.2 and -0.6 degF. As far as energy usage I am seeing about 77W for 10 minutes, and then off for 15 minutes. The unit is in the garage where the temperature fluctuates between 60-70 degF during my short test. If things change for the worse I will update my review as the garage temperature can get to up to 95 degF during the summer months.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer. Digital control on door makes it easy to change temp, switch from fridge to freezer, shelves on the he door is perfect for smaller items. Very happy with this freezer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I love this freezer/refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer/refrigerator!. I love it so much I bought another one! I personally use both of them as freezers but I love the option of converting it to a refrigerator if I wanted to. The coldest setting is -11* which is super cold. The 21cu ft unit is nice and large with 2 drawers, several shelves and compartments on the door. It’s super quiet and an alarm goes off if the door is left open too long. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    13.8 Upright Insignia Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer works great and seals well. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Best Freezer/fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best freezer I have ever owned. I love that it is switchable from freezer to fridge and that it is frost free. I’ve had it for several months it is works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Great Freezer Perfect size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! Perfect size, not too big not to small. Set up in our garage in Florida so we can bulk shop for meats and freezer can go down to -13 degrees so it’s great for Ice cream!! Looks awesome in Stainless Steel, Very happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Perfect for small spaces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size! It holds so much, but doesn’t take up a lot of space!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier. Arrived on time and undamaged. Easy to setup, was freezing cold in just a couple hours. Well lit and easy to get to everything. I'll never use a chest freezer again. I love how it turns off the fan when you open it so it isn't wasting energy blowing cold air out the door. I'm thinking about getting the larger one to use as a fridge, just wish it had an ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Medium size freezer that feels like a giant.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a garage freezer and found this medium size model. It was in perfect condition - expertly packaged. Love how great it works and it’s a good footprint.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Wort the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised no problems installed with ease cooldown to proper temperature within 24 hours I keep mine at-5 degrees

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We are delighted to hear that the installation process was seamless for you and that the freezer reached the desired temperature promptly.

      Your feedback is invaluable, and we appreciate you taking the time to highlight its performance. If you have any further insights or questions, please feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new freezer! It has plenty of room for everything!! Love the fact that it can be a refrigerator or a freezer. It’s doesn’t get any better than that with a digital display on the outside.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very nice size compact freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a easy breezy setup. Love my new Freezer! I had taken a much bigger one and had it returned it for this smaller size but not a great big difference. Still holds everything that i needed it for. The delivery guys was super nice especially the African American guy Jermaine.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're delighted to hear that the setup was easy and that you're loving your new freezer. It's great to know that the smaller size still meets all your needs. We're also pleased to hear about your positive delivery experience, especially with Jermaine. Your satisfaction is our top priority, and we appreciate your support!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Stand-up freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our chest freezer with this standup. Great upgrade. Can store more without having to dig it out from the bottom. Have had it for 3 weeks and we have packed it to the brim with food and so far so good its exceeding my expectations. Very satisifed and delivery was simple to set up online.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love This Freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases we have ever made. Perfect size. Runs great. So much better than the chest freezer we had. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Loveit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Looks nice works well and holds plenty. Using it as a freezer. Like it so much wanting another to use as refrigerator

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Great fridge/ freezer!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fridge/ freezer’s are fantastic. This is the second one I have bought. We have one setup as a freezer and the other as a fridge in our garage. They are great especially for a freezer cause you don’t have to hurt yourself trying to get something out of the bottom. The only thing I would suggest to the company is to make the door reversible, and that is the only thing I would change. They are great 2 thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sweet little freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer! We needed something smaller than the norm because it’s just the two of us. This fits perfectly in the space and is SO much easier to get things out of it than our old chest freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    I am enjoying my upright freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My freezer is compact enough to keep in my pantry but plenty large enough for storage and seeing what I have on each shelf.

    I would recommend this to a friend
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