Customer Ratings & Reviews
- Model:
- NS-UZ14WH0
- SKU:
- 6336451
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.
This summary was generated by AI based on customer reviews.
2 weeks and no complaints
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was fast . Easily fits a 1/4 of beef and would probably fit 1/2 beef depending on cuts and if your good at Tetris. Had it for just over 2 weeks and so far so good. Nice and quiet and I like the fact that it has a door alarm that sounds if the door is left open. Has an -11°quick freeze mode that's I love and it can be switched over to a refrigerator and is garage ready..
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're glad to hear that the delivery was fast and that the unit meets your storage needs. It's great to know that you appreciate the quiet operation and the door alarm feature. The -11° quick freeze mode and the versatility to switch to a refrigerator are designed for convenience, and we're pleased that you find them useful. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support
- Pros mentioned:Capacity, Overall performance
Great freezer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered this freezer from Best Buy and it was delivered within a week with no damage and so far it is working great. Plenty of room and fits great in our basement.
I would recommend this to a friend - Cons mentioned:Door design, Shelf material
Good freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had our freezer for about a month and it is very good so far. I have some concern about the glass shelves shattering like other reviews I have seen but they have held up thus far. Idk if other people have difficulty opening the door, it can be very hard to open and i feel like I am shaking the whole freezer
I would recommend this to a friend - Pros mentioned:Size
Perfect Size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer, not too big and not too small. It’s an economical basement footprint that keeps plenty of food easily available. I also appreciate the door display. This unit runs very quiet.
I would recommend this to a friend - Pros mentioned:Capacity
Perfect for garage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my garage, I love that the entire space is a refrigerator, I can use as freezer if ever needed for
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new freezer. It’s just the right size and works great. Loved it so much my niece bought one too.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We’re thrilled to hear that it meets your needs and that you are enjoying its performance. It’s wonderful to know that your enthusiasm inspired your niece to make a purchase as well.
If you have any further feedback or questions, please don’t hesitate to reach out. We appreciate your support -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
Great convertible fridge-freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have two of these..one as fridge and one as freezer. they work great, doors seal good, if I had one thing to complain about it would be that the sides get really warm when they work hard. but that is really it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your thoughtful feedback! We’re glad to hear that both units are working great for you and that the doors seal well, providing reliable performance. We appreciate you pointing out the warmth on the sides during heavy use—your observation is helpful and noted. It’s great to know they’re serving your needs effectively overall.
Keith | Insignia Support
Perfect size
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived and installed on schedule without any issues. Great size and love the shelves in the door for extra storage/organization.
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Great Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Looks great. Lots of room. Great price. Would definitely buy again and would definitely recommend.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Upright refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator works very well. It is spacious and bright, We are using it as a second refrigerator. There is only one crisper for fruits, veggies, cheese and meats. It would be nice to have two smaller separate ones but we make it work. All in all I recommend it.
I would recommend this to a friend - Pros mentioned:Size
Garage ready
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge/ freezer combo its perfect size for our garage. We are using it as a freezer it freezes fast love the digital setting.
I would recommend this to a friend - Pros mentioned:Capacity, Size
JoJo’s freezer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this freezer! I’m using as a freezer only as my kitchen freezer is so small. I’ve now got plenty of room to store frozen dinners. It fits nicely in my garage not taking up too much space.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Nice freezer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this freezer after getting fed up with years of "losing" things at the bottom of our chest freezer. This has a comparable size to our chest freezer, but it is so lovely to see everything nicely organized inside! Delivery was super fast and they brought it to where we wanted it in our garage. We have only had this freezer for a couple of weeks, but it is working great so far.
I would recommend this to a friend - Pros mentioned:Overall performance
Freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems so far. Works great! Only had it for about a month.
I would recommend this to a friend - Pros mentioned:Temperature control
Good value for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really loving my new freezer/fridge Everything is keep at the right temperature. So thankful I gave this brand a try.
I would recommend this to a friend - Pros mentioned:Capacity, Convertibility
Great Freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great freezer! It can fit tons of stuff. The alarm feature is helpful, so you can know if it is above a set temperature. It’s cool that it can be a fridge or a freezer as well.
I would recommend this to a friend - Pros mentioned:Overall performance, Temperature control
Works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using as freezer only. Keeps temp. Keeps food frozen. Works great.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that the freezer is maintaining the temperature and keeping your food frozen effectively. Your positive comments are encouraging, and we are committed to maintaining the quality you expect. We appreciate your support and look forward to continuing to meet your needs. Keith | Insignia Support
- Pros mentioned:Size, Temperature control
Perfect refrigerator for the garage.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this as a converted refrigerator. Perfect size with nice shelving. Seems to be holding temperature very well. So far, so good.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, HabFan1! We're glad to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is meeting your expectations as a converted refrigerator. It's great to know that the size and shelving are working well for you, and that you're satisfied with the temperature control. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your new appliance! . -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Temperature control
Good purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this freezer. We were able to transport and set it up ourselves. The door lock is a nice feature and it beeps if not closed. You can also set the temperature which is nice. We’ve had it about a year now and it’s still a great product.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback. We are delighted to hear that you love the freezer and found it easy to transport and set up. It's great to know that the door lock feature and temperature settings are useful for you. Your positive experience over the past year is greatly appreciated. We look forward to serving you again in the future.
Keith | Insignia Support
- Pros mentioned:Capacity, Overall performance
Great Freezer for a family of seven!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a freezer fast, when our (full of food) freezer quit working, over the July 4th weekend. Late that night, I was able to locate this freezer and purchase it online and was able to pick it up at the Best Buy warehouse the next day. Set up was easy and the freezer works great! I love the shelves and the room in the spaces on the door. I would recommend this product, with no reservations.
I would recommend this to a friend