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Customer Ratings & Reviews

$479.99
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Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4338 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 4,338 reviews
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    A solid choice for a freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it's a freezer, so I can't say too many exciting things about it. It does its job and it does it well. I have it out in the garage to keep my meat cold and my meat is, in fact, cold. Looks pretty nice too, the stainless steel doesn't look cheap and the digital display is cool. Solid purchase and, in my opinion, an upright freezer is far superior to a chest freezer for organizational purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Garage refrigerator/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to set function and temperature.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, MonaS! We're pleased to hear that you find the Insignia™ Garage Ready Convertible Upright Freezer to be a great product. It's wonderful that you find it easy to set the function and temperature. Enjoy the convenience and efficiency of your new freezer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Best fridge freezer combo unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this unit very much, we were able to use one as a freezer and one as a refrigerator and have had them a few months now with no problems. I love the space between shelves, the drawer on the bottom and being able to store smaller items on the door for easy access.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally tried to purchase a freezer at the beginning of the pandemic in February. No such luck. On a fluke I checked back in April. The 7 cubic foot GE was available. It then kept getting pushed out in terms of a delivery date. While speaking with a BB rep I mused - do you have anything else? I checked the BB site while I was speaking with her and was surprised to see that the highly rated (Consumer Reports) Insignia 13.8 cubic foot upright was now in stock. My luck. Better machine and it was an upright. I now have six months of beef, pork, chicken, flour, fruit, juice, and other basics vacuum frozen. It has a special quick freeze cycle that's important for minimizing freezer burn. Runs great. I'm set. It's an upright so nothing gets lost. Very easy to work with.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Robert,

      Thank you so much for writing a review for our upright freezer/refrigerator. It makes me really happy
      to know that your experience with this product has been great, comments like yours always make
      my day better.

      In case you ever need support please contact our team in the link below, they will be more than
      glad to help you out.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. At just under 14 cu. ft. it was the perfect size to allow us to stock up a bit on our needs. We live quite a way from shopping so this will allow us to make fewer trips. Runs very quiet and plenty of shelf space and door storage. It took only 4 hrs for this thing to draw down to 0 degs. F from room temperature. It's a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Just what I wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is exactly what I wanted. After the problems with the food supply chain in the spring of 2020, I wanted to make sure that I had a freezer well-stocked before winter set in. I browsed the freezers at all of the major retailer websites, and none of them were in stock. Of all the ones I looked at, I kept coming back to this one. It seemed like the perfect fit for my low-ceilinged dining room, and I loved all of the features of it. I kept my eye on all of the various options, and this one came in stock first. Since it was my first choice, I was really very happy. The delivery was on-time and professional. The freezer has great interior capacity, and the lighting is wonderful. The only thing that surprised was that it needed nearly 8 inches of space on the sides. Thankfully, my room can accommodate that, but none of the reviews mentioned it. I am very happy with this purchase and recommend it highly. (Just make sure you have enough room to plan for the extra space on the sides.)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Insignia upright refrigerator/ freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small enough to go under counters and not be so deep as to lose things but large enough to hold a lot! Keeps things well frozen. Good tight seal—slightly hard to open, but also keeps kids from opening it—has been perfect so far!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance, Size

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this as a fridge and freezer and it works great. Easy to switch between the two. Great size also.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility, Size

    Rated 4 out of 5 stars

    Freezer/Fridge Combo works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting option to have either a freezer or a fridge! I am using a a freezer and it has lots of space and keeps things frozen. Great size!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jason,

      Thank you for reviewing our Upright Freezer/Refrigerator. It is great to read you are getting the best out of this unit and it is fitting your space needs. Keep enjoying this unit!

      If you have any doubt or you need any assistance with this unit, please follow the Contact Us link at the bottom of this response and we will gladly help.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased freezer, Great size and price, perfect for our garage

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Perfect addition to our garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is the perfect size for our garage. The upright makes it so easy to stack food. With deep freezers it is so lost for something to get lost at the bottom. With this freezer you see everything and it has so much space. The controls on the front of the door makes it very convenient to change settings. The chime when the door opens is a nice plus for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this freezer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this freezer because it can be changed to be a fridge if needed. The super freezing feature is perfect if you want to give it a higher freeze blast for some items. The door also beeps if you leave it open which also helps.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the fantastic review! We're so glad to hear you're loving the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The flexibility to switch between freezer and fridge, the super freeze feature, and the door alarm are all designed to make life easier—and it's great to know they're doing just that for you!

      We appreciate you sharing your experience and hope it continues to be a perfect fit for your home. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    UPRIGHT FREEZER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my freezer best purchase ever. It is nice to be able to see everything instead of bending over in my old freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GARAGE REFRIGERATOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT SIZE FOR OUR LOCATION AND SPACE WHERE WE PLACED IT.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great price and perfect size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is great size and has excellent capacity. It's the perfect size for my garage. Also like the versatility that it could be converted to a frig/freezer combo.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very pleased with this freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had it now for almost 3 weeks but it is working exactly as advertised. We love the size, it is quiet, and currently being used as a freezer. We like the concept of using it as a refrigerator if needed. The delivery occurred without a hitch and the gentlemen who delivered it were very efficient and considerate. They also gave us the information we needed to have a successful experience. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time Will Tell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer. Very good price. Delivery was on time and easy. This replaces a Galanz unit that died in less than a year. Hopefully this will last a lot longer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're glad to hear that you find it to be a nice freezer at a very good price and that the delivery was on time and easy.

      If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy your new freezer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Freeze/refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started a business & needed a freezer. This freezer converts to a refrigerator. It is perfect in size & design. I purchased this item on sale but i would have purchased it at regular price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Product and Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase and with Best Buy's support. We initially purchased a larger version that did not fit appropriately. They replaced it with this one which was a perfect fit. It gets cold very quickly, has a chime if the door is left open and is everything we wanted.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Erik, for sharing your experience! We're delighted to hear that the Insignia™ Convertible Upright Freezer was the perfect fit for your needs and that Best Buy's support helped make the process seamless. The quick cooling feature and door chime are great conveniences, and we're glad they're working well for you. Your satisfaction means a lot to us—enjoy your new freezer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a bigger freezer and this did the job. There is pleanty of room and it has side rails for breakfast goods and more. The one thing I do like about it is that it also can become a refrigerator if needed.

    I would recommend this to a friend
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