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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4307 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 4,307 reviews
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Replacement freezer in a pandemic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything has been working great....bought 2 one for a garage fridge and one for a freezer. Only thing I wish was that the door opening was interchangeable. They only open left to right as you face the unit and can not be flipped. I like that with a few button pushes they could be either a fridge or a freezer. Delivery and haul away of dead freezer was efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works great - love that it can either be a freezer or a refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need an additional freezer for my mudroom/pantry but could not use a regular size. This one fits well without taking up a lot of room and still has good capacity inside.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge or Freezer, its worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect refrigerator or freezer for a large or small garage. There is plenty of room inside for its size and is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    3 and happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually purchased 3 of these. 2 replaced chest freezers . . . tired of losing items to the bottom LOL. One was put in pantry to hold the extras when entertaining or just needing extra space. Happy with all 3.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Small Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good so far. Keeps everything frozen and handles great in the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Suits our needs perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In spite of mixed reviews when considering this product, I felt the flexibility of this appliance was something we were looking for and it seres our purpose perfectly. The delivery was professionally done and was very accommodating in letting us have the box it was delivered for our little girls aged 2 and 4 to play in. Overall a good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    great freezer for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no frost or excess ice. lots of space.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that the product is working well for you, with no frost or excess ice and plenty of space. It's great to know that it meets your needs and expectations. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Frozen goods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and easy use and seals off great. Perfect size !

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Upright Freezer with Great Quality and Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this upright freezer after an extensive research on features, reliability, availability, and cost on upright freezers in the market. Our search landed on this BestBuy brand and it had everything we needed that met our criteria. It is quiet, compact and has neat shelving. It is over a month now and we could not be happier with this unit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old GE was too large, needed to downsize the freezer. This was a very good price which I see is $300 more than I paid, I guess the "sale" was legit. Delivered, set up easy. Ice old at -1 deep freeze. Electric went down, holds everything we need. Every satisfied with this Haier (GE). Delivery was quick, surprisingly no scratches or dents!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time good guys! Crisper shelf broken. Reported.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear SteveM, we apologize for the inconvenience you experienced. We take your feedback seriously and will address the issue promptly. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Insignia freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it home and set it up plugged it in and was down to 0 in a few hours. Has been working great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my new freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking to purchase this freezer for a long time. I’m glad I did! I have so much more freezer space! Great product! Delivery & install were excellent. The guys were awesome and took away the packaging and showed me how to operate it. Great experience & love my new Freezer!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're thrilled to hear that you are enjoying the additional freezer space and that the product has met your expectations. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    New Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for a new freezer as mine was 23 yrs old. After searching we decided on the Insignia 13.8 convertible upright freezer. Delivery was prompt and courteous and all I can say as of right now we are extremely happy with it, no regrets at all. I would recommend this to anyone looking for a new freezer or a first time buyer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice and roomy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomy and great look. I’m using it as a second fridge and it’s doing the job well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We’re delighted to hear that you find your new fridge roomy and great-looking. It’s wonderful to know that it’s serving you well as a second fridge. Your satisfaction is very important to us, and we appreciate you taking the time to share your experience. If you have any further comments or need assistance, please don’t hesitate to reach out. Enjoy your new fridge! Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this only a month or so, and so far it has been great. It got to zero degrees really quickly and hasn't had any problem staying there. It's quiet. It was available. We had a 15 year old Kenmore Elite the same size that stopped working. Nothing about this freezer seems worse than that one, and I was happy with that one until it stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer runs quiet keeps everything perfectly frozen so far excellent unit plenty of storage from my family of four

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this upright freezer. It’s very spacious inside and versatile to change to a refrigerator. This was a great purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Ancrom, for your glowing review! We’re thrilled to hear you enjoyed our Freezer. We can’t wait to welcome you back soon! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Size
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Good freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice and affordable freezer. Size was just right for our needs and seems to be well made. Happy with quality. Wish the door was reversible.

    I would recommend this to a friend