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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4307 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 4,307 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly the extra refrigerator space I was looking for. Seems like a great fridge.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that the fridge provides the extra space you were looking for and that it seems great so far. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any further comments or need assistance, please feel free to reach out. Enjoy using your fridge! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great Little Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this small upright freezer. It’s just perfect for my husband and I to store our meat in. We can easily see what we have and it has plenty of room for our family of two.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer fridge running good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other one was shy of six months before the warranty ran out when it broke down they just replaced it and the new one is working great and I upped up and got the five year warranty on it which covers food up to $300 too highly recommended to do that.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're glad to hear that your new Insignia™ freezer is working great and that you opted for the five-year warranty. It's wonderful to know that our warranty service met your expectations and provided peace of mind. If you have any other feedback or need assistance, please feel free to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for almost a month now, and it runs as it should! I use it as a freezer in my garage. Plenty of room and easily managed as opposed to the chest type freezers.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great little fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a chest freezer for the garage and needed just a refrigerator. I found this model one to pick as the entire cubic ft is nothing but fridge, which wouldn’t be the case had I picked a split fridge/freezer model. This unit can also change to “freezer” mode but I doubt I’ll ever use this feature.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Up to date freezer or fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it nice size love the drawers not too big. A light comes on and it beeps if you leave the door open

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We’re glad to hear that you are enjoying its size and the convenience of the drawers. It's great to know that the built-in light and door alert feature are meeting your expectations as well.

      Your insights are valuable and help other customers make informed decisions. If you have any further questions or need assistance, please don’t hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Insignia 13.8 Cu Ft. Convertible Upright Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new freezer. It fits perfectly in the garage and holds just the right amount of food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect garage freezer for our needs. There is plenty of useable space for the size. And if our needs change, we can use it as a refrigerator. Delivery was great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer has worked well in my garage. This freezer is great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Review of freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had very long, but am super happy. It's smaller than previous freezer, but we are able to put in a great deal (I am surprised). It's quiet and the seal of door is very strong.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Excellent freezer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer for the price. It will hold a lot a food and the shelves make it easy to organize everything. The option to make it a refrigerator is a huge bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I love the size (a little shorter than a traditional upright freezer)

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're glad to hear that our product is working great for you and that you love its size. The slightly shorter design compared to a traditional upright freezer is intended to offer more flexibility in different spaces. Your positive feedback encourages us to keep innovating and improving. If you have any more thoughts or suggestions, we'd love to hear them! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera fully corresponds to the description. Roomy, not loud. It's bad that there are only 4 shelves and there is no way to add. There is an extra freeze button.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great product and very compact

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very Compact but roomy, very simple control panel and works as designed.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We’re glad to hear that you find the product both compact and roomy. It’s great to know that the simple control panel and reliable performance are meeting your needs. Your satisfaction is our top priority, and we’re delighted to have met your expectations. If you have any further comments or need assistance, please feel free to reach out. Enjoy your new device!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Garage Ready Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer with option to convert to refrigerator. The storage is more than adequate for the small size I purchased. I appreciate the digital control and display on the outside of the door. The door alarm is a plus. I am very happy with the purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback. We are delighted to hear that you are very happy with your purchase. It's great to know that you find the freezer's storage more than adequate for its size and appreciate the digital control and display on the outside of the door. The door alarm feature is indeed a valuable addition. Your satisfaction is important to us, and we are committed to providing products that meet your expectations.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My garage freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good freezer was easy to put in garage and stands up right

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great acquisition!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge, it is working perfectly in our basement.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier. As a freezer, it gets really cold! I have mine set to -10f. The seal is really good. It’s very quiet. The fridge option doesn’t matter to us, because we only ever plan to use as a freezer, so not worried about power loss freezing everything, like some have complained.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Insigna upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job of keeping everything frozen to -2 . Also I was surprised how quiet it was while running . Much easier to use than a chest freezer , as every thing is much more accessible .

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Great Fridge/Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased one of the 13.8 versions of this and loved it. We decided to use the 13.8 Cu Ft version as a refrigerator in our garage and purchased the 17 Cu Ft version as a freezer for our garage. We love that they are convertible. So far they work perfect!

    I would recommend this to a friend