Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$479.99
Save $320
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4338 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 4,338 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent freezer and service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer. it's spacious, with glass shelves and excellent lighting. secure door closure and door is nicely balanced. we used the home delivery option and were very pleased by the professional manner of the delivery associates.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these in my basement, have not had any issues with either one. One is on Fridge mode and the other one is on freezer mode

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Excellent freezer.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer for the price. It will hold a lot a food and the shelves make it easy to organize everything. The option to make it a refrigerator is a huge bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    great freezer for price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no frost or excess ice. lots of space.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that the product is working well for you, with no frost or excess ice and plenty of space. It's great to know that it meets your needs and expectations. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Insigna upright freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job of keeping everything frozen to -2 . Also I was surprised how quiet it was while running . Much easier to use than a chest freezer , as every thing is much more accessible .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly the extra refrigerator space I was looking for. Seems like a great fridge.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that the fridge provides the extra space you were looking for and that it seems great so far. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any further comments or need assistance, please feel free to reach out. Enjoy using your fridge! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Upright freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera fully corresponds to the description. Roomy, not loud. It's bad that there are only 4 shelves and there is no way to add. There is an extra freeze button.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Up to date freezer or fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it nice size love the drawers not too big. A light comes on and it beeps if you leave the door open

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We’re glad to hear that you are enjoying its size and the convenience of the drawers. It's great to know that the built-in light and door alert feature are meeting your expectations as well.

      Your insights are valuable and help other customers make informed decisions. If you have any further questions or need assistance, please don’t hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    New Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for a new freezer as mine was 23 yrs old. After searching we decided on the Insignia 13.8 convertible upright freezer. Delivery was prompt and courteous and all I can say as of right now we are extremely happy with it, no regrets at all. I would recommend this to anyone looking for a new freezer or a first time buyer.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Absoultely Love! Worth the buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this as an additional fridge in the garage and it gave us so much additional space! Quick and easy delivery. Set up was a breeze. Its versital to both freezer temperatures and fridge. ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and quiet. Holds plenty of food, just what we needed!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Bets

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, plenty of storage, using as an extra fridge. I bought one 3yrs ago which I use as a freezer, which is still working good, both are used for extra storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia stand freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Excellent product very nice looking And easy to use and working very good And the service was very nice and the shipping was on time. Thank you very much.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 4 out of 5 stars

    Great Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for use as my extra freezer. Can also be used as a refrigerator if needed. Great quality for the price. Run quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my new freezer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking to purchase this freezer for a long time. I’m glad I did! I have so much more freezer space! Great product! Delivery & install were excellent. The guys were awesome and took away the packaging and showed me how to operate it. Great experience & love my new Freezer!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're thrilled to hear that you are enjoying the additional freezer space and that the product has met your expectations. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Got it when our fridge broke and have been using it as our kitchen fridge. The space is excellent and it’s so easy to clean. Highly recommend it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! So glad it’s been a perfect fridge replacement—easy to clean, spacious, and reliable. Great call using it in the kitchen!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Reliable and Efficient Deep Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Upright Deep Freezer from Best Buy, and I'm extremely satisfied with its performance. The upright configuration allows for convenient access to frozen items. One standout feature is the ample storage space. The freezer provides plenty of room without sacrificing efficiency. The adjustable shelves make it easy to organize and customize the interior to accommodate various items. The energy efficiency of this deep freezer is commendable, keeping my electricity bills in check. The temperature control is precise, ensuring that my frozen goods remain in optimal condition.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Garage ready

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge/ freezer combo its perfect size for our garage. We are using it as a freezer it freezes fast love the digital setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Garage Option

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace a fridge/freezer combo we had in our garage. The fridge part was freezing food in a certain area, on a certain shelf - it was bizarre. We didn't really utilize the freezer portion of that unit, so when we found this model that allowed us to turn the entire thing into a fridge we were pretty excited. The temperature stays very consistent with what you set the unit to. There is a premium feel to the unit whenever you open the door, you hear a tone, and see the display light up. We're very happy with our purchase, and recommend this anyone looking to add some additional fridge or freezer space in their garage :)

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable. I have no issues. Have another like it at my workplace thats at least 3years old and still maintains its temperature. Super easy to use.

    I would recommend this to a friend
Sponsored