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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4307 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 4,307 reviews
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and quiet. Holds plenty of food, just what we needed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, delivery was on time as promised. Easy to see whats inside with glass shelfs and light.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Works well, but makes scary noises

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good and has enough room inside for what I need. It also got cold quickly. I couldn't give it 5 stars because it keeps making squealing & thumping noises. So much so thay it startles the dog. Afraid its going to go out on me like my last fridge did after just 3 years. Fortunately I only paid half as much for this one.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I liked about this purchase , I did not have to go into the store. My current freezer was failing and I called the store talked to John. He sent me a link to review the freezer, I ordered and it was delivered in three days. Correct size and a little larger. Price was good. So was customer service .

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Deborah, for sharing your positive experience with the Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're delighted to hear that the process was convenient for you and that John provided excellent customer service. It's great to know that the freezer met your size requirements and was delivered promptly. Your feedback is greatly appreciated and motivates us to continue providing top-notch service and products. If you have any more thoughts or suggestions, we'd love to hear them! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Size

    Rated 4 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for use as my extra freezer. Can also be used as a refrigerator if needed. Great quality for the price. Run quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great well lit. love our new freezer. Easy to work but it does not have a lock. I added a child lock just to be sure it closes securely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was purchased as a gift for Christmas. The recipient of this gift is very pleased with it. They were in need of an extra freezer and it is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great size and price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little freezer for its size, perfect for the garage. I’m keeping about 1/2 a pig and about 50 lbs of beef with plenty of room to spare.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We’re glad to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is the perfect size for your garage and offers plenty of room for your storage needs. If you have any more feedback or need assistance, feel free to reach out. Enjoy your freezer! Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great delivery service. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had it for about 2 months now. It has great space and work well. It is the perfect size for many different things.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A great mid-size fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this refrigerator/freezer in large due to the fact that it did not have a separate freezer. As it was purchased to provide extra/overflow refrigerator space in my garage, I was glad to find a product that would allow me to maximize refrigerator space with a small footprint, right next to my Insignia chest freezer. So far, it’s done exactly what it’s supposed to do, keeping food and drinks cold.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JPetrieCT,

      Thank you for taking the time to leave your review on our Upright Freezer/Fridge. We know how important it is for you to have the extra storage without having to use up so much electricity. We are glad you found one of our freezers to work out for you. We know it will continue to serve you well for years to come. Of course, if you ever have any questions, please feel free to reach out to us at any time.


      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice basic freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put this freezer in our garage. With the Covid-19 pandemic, it has been hard to find a freezer, but this one came back into stock before anything else. It's been in our freezer a couple months now, and it seems to be doing fine. It isn't full, but everything in it is frozen, and it's not too loud. It has plenty of storage space.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Paul,

      Thank you for taking the time to review our 13.8 Cu. Ft. Upright Convertible Freeze/Refrigerator. I am glad to know you are happy with the product and its storage space. We strive to provide excellent and accessible products, so we appreciate your feedback. If you ever have any questions or concerns about the unit, please, use the link below to reach us via phone or e-mail.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price! prompt delivery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item delivered in timely manner as promised and set up for us. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    first freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great upright freezer for the price. I bought it on open box and it works great for a freezer. it is small but just right for two people. If lucky, it will work well for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with my product. No problem with delivery Price was good. Was the right size. Other stores charged more for less quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Upright Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia upright feezer is the BEST! Perfect spacing in my garage. Excellent freeze time. Spacious for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used the refrigerator option for this product but it works great! It’s spacious and the adjustable shelves makes it easy to storage all things from a case of water to leftovers after a cookout.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Wonderful Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is just perfect for us. There is plenty of room for us to store everything we can't put in our house fridge/ freezer. I think one of my favorite features is that if I need to, I can turn it in to a refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Great price on a perfect sized freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size freezer and good quality. Perfect for organizing food vs. a chest freezer. I do like that it can be used a fridge if I decide to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Freezer/Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed extra freezer space so we went with this Freezer/Refrigerator. It’s very nice looking on the outside and has great space on the inside. We are using it as a freezer at the moment but it’s nice to know we can use it as refrigerator in the future if needed.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I appreciate the time you have taken to leave a quick review of the upright freezer. I am very pleased to know that you are enjoying the unit and the space provided. Please contact us if you have any questions or concerns.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia