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Customer Ratings & Reviews

$479.99
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Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4338 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 4,338 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just Wat I Wanted

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer if exactly what I expected and wanted. The delivery was so easy because the man who delivered the freezer was kind and helpful doing whatever needed to be done to set it up just right. Thank you for the service or ordering on line and receiving it in my home so quickly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Greatpurchase! We're so glad the Insignia™ Upright Freezer is exactly what you wanted, and that you had such a positive delivery experience. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Freezer to fit the need!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for the right upright freezer. Chest type freezers are fine, but too much bending required, and then having to stack foods on top of each other. This size of 13cf was perfect for our need. Plus, this is a convertible model that can be used as a freezer or refrigerator. Happy customer here!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Refrigerator/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect for my parties, if I need it as a freezer I just change it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Garage Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer for the garage. Doesn’t take up much space. Fantastic sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great unit and energy efficient!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have high expectations but just needed an upright. I am AMAZED how efficient this freezer is. Super quiet! Uber cold, too! Cabinet condenser-no fans for heat dissipation. I expect to last MANY YEARS.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Great Full Convert Freezer/Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This full convert freezer/refrigerator is sleek with the stainless steel front door panel and the spacious upright drawers. The front LCD panel to adjust the temperature keeps it's nice and easy to choose your settings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this about 4 weeks ago, it's perfect for my needs. The shelving & door pockets gives me plenty of room for all our food. It's frost free (which wasn't clear from the description) and a good size. Barring any unforeseen issues, I love this freezer!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thanks for sharing a comment about your refrigerator. We are so glad to read that this refrigerator is what you needed, we want to thank you for choosing Insignia and remember that if you have any concerns, you can contact us by clicking the link below.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great freezer for the price.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic unit. I use it as a freezer. Works well & have not had an issue with it at all. Good amount of space & doesn’t make too much noise.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Excellent small freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had limited space and needed a small capacity to store some additional meets and vegetables. This unit fits in about half the space of an upright frig and stores a good bit of food. I was additionally surprised because my energy bill did not increase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Check for damage ASAP upon delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this item as a freezer as we like to buy in bulk. The freezer works perfectly and have had no problem with functionality -- it works just as described and expected. The reason I have given this product 4-stars is because it came with 2 broken shelves that my partner had to fix which, thank goodness he was able to but certainly should not have been necessary for a brand-new product that we had to wait a month for delivery on. NOTE -- The broken shelves had nothing to do with delivery as the young men that delivered it took it out of the box and took the plastic wrap off of it in front of us in our driveway therefore one can reasonably assume the damage was sustained at some point before it was given to the delivery people. I would recommend that anyone that purchases this product checks for any damage as soon as it is off the truck or at very least, before the delivery people leave because I discovered that it is much more of a hassle than it is worth to try to return the item, seeing as it weighs 80+lbs, once the delivery folks are gone.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I liked about this purchase , I did not have to go into the store. My current freezer was failing and I called the store talked to John. He sent me a link to review the freezer, I ordered and it was delivered in three days. Correct size and a little larger. Price was good. So was customer service .

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Deborah, for sharing your positive experience with the Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're delighted to hear that the process was convenient for you and that John provided excellent customer service. It's great to know that the freezer met your size requirements and was delivered promptly. Your feedback is greatly appreciated and motivates us to continue providing top-notch service and products. If you have any more thoughts or suggestions, we'd love to hear them! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    A good garage freezer and refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a garage freezer! It’s one of the few is available online due to pandemic, but it’s a quality built upright freezer. It’s super quiet!! Tested out the temperature range with my thermometer and it’s around +/- 3F. Very satisfied. Hi Very easy to add a few organizing bins and racks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new freezer so much! It has lots of storage space and we love the frost free design. It’s quiet when running, and has a nice display on the front. It cools down pretty quickly and overall is just a very nice freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer runs quiet keeps everything perfectly frozen so far excellent unit plenty of storage from my family of four

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Freezer/refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Love it. The color, the price, the size. The only thing I'm disappointed with, is it doesn't alert you when you've left the door ajar. And you have to make sure the door is shut. You can't just quickly shut it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Garage Freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended for my garage. Very happy with this product was purchased to use for a freezer. Told my cousin about it and she purchased a larger one. Definitely like the upright. Easy access, tight close and plenty of room inside.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're delighted to hear that you're very happy with it and that it meets your needs for a garage freezer. It's great to know that you find it easy to access, with a tight close and plenty of room inside. We're also pleased to hear that your cousin purchased a larger one based on your recommendation. Your satisfaction is important to us, and we appreciate your feedback. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good one. The size is perfect too. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A happy and satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Insignia 13.8 cu. ft. Garage ready convertible upright freezer is the best thing that has happened to my family in recent times as we are totally in love with it. It has a large storage capacity that is just ideal for my family and saves one the stress of looking for stuff in it when you urgently need to make use of it unlike the traditional deep/chest freezers that we've always been used to. This is largely due to the fact that the storage racks are well spaced out. It's absolutely beautiful l must confess and works/freezes perfectly well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this freezer is great. It was delivered the day after we bought it and so far it has worked great. It has lots of room on the shelves and on the door and the bright light makes it easy to find things in the freezer. We highly recommend this freezer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time to leave a review of the upright freezer. I am very glad to read that you are very much enjoying the unit to store all your food. Please contact us if you have any question or concern. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    words as advertised, very cold and frost free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This upright freezer has exceeded my expectations. Works perfectly well in our attached garage, taking up little space. Very cold and frost free. We do use it as a freezer. Uprights are the way to go with enhanced freezer capability, and this Insignia has performed exactly as advertised.

    I would recommend this to a friend
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