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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4308 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 4,308 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect Beer Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my garage. I have a beer fridge!! Makes me so happy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Amazing freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything I was looking for. It was great and you can change the temperature however you want it to be. It got a lot of space and it’s so efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Freezer/refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Love it. The color, the price, the size. The only thing I'm disappointed with, is it doesn't alert you when you've left the door ajar. And you have to make sure the door is shut. You can't just quickly shut it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upright Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had for about 2 months I can't really give it a 5 stars yet. It is just like the one we purchase for our son and daughter-in -law and it is doing fine for them. It is just the size I wanted and can get to my food now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy at the time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price for a freezer, delivery was good and quick including balancing after set up ! Working fine!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cooled fast, it has a nice light inside, and the size is perfect for what I needed. I’m using it as a freezer and I’m very pleased! Plenty of space and looks really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great refrigerator/freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used this as a refrigerator so far but the ability to swap between refrigeration and freezing is really good. The unit holds its programmed temp and quality seems good - no defects at time of install.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    words as advertised, very cold and frost free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This upright freezer has exceeded my expectations. Works perfectly well in our attached garage, taking up little space. Very cold and frost free. We do use it as a freezer. Uprights are the way to go with enhanced freezer capability, and this Insignia has performed exactly as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this freezer is great. It was delivered the day after we bought it and so far it has worked great. It has lots of room on the shelves and on the door and the bright light makes it easy to find things in the freezer. We highly recommend this freezer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time to leave a review of the upright freezer. I am very glad to read that you are very much enjoying the unit to store all your food. Please contact us if you have any question or concern. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Frost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly adore my new freezer It works wonderfully , it just the right size ,

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice Unit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets cold, stays cold...we use it as a freezer and keep it inside. Never notice it running, very quiet. Plus very energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the freezer, and it was delivered on time, but I found out quickly it was not keeping things frozen. After a call to customer service, they replaced the freezer and took the one that did not work with no fuss and in a very timely manner. They did not have the same one in white, so they gave me a stainless one, which works fine.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us! We’re glad to hear that our customer service team was able to promptly assist you and provide a replacement freezer that meets your needs. We apologize for the initial inconvenience, but it’s great to know that the stainless-steel model is working well for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new freezer! Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Practical and does its job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for almost a month. It was easy to set up and install, we did it ourselves. We are using it as a freezer at the moment and it does it’s job. The shelves are perfect to display and store our frozen dinners, ice cream and other bulk items. You can adjust the shelves as needed to make things fit. No issues so far. We haven’t converted it to a fridge yet but it seems straight forward to do by just changing the temperature settings that are conveniently located on the front of the door. Satisfied with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Great beer/soda fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect as my basement beer fridge. Plenty of room. I love the digital temperature gauge on the door, perfect for setting the temp needed for beer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had the best price for this freezer compared to other retailers l. The freezer was delivered timely and fits well in its designated space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Satisfied so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't give it five stars because I've only had it a month. I've got two chest freezers and have been wanting an upright. I bought a whole cow that was processed and the upright freezer works great. I'm able to keep everything separated with it having shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    So far - Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this maybe 3 weeks. We're only using it as a freezer, maybe never on the refrigerator option. Just this evening my wife said "Is it normal for a freezer to be this cold?" It is 0 degrees. And everything is frozen solid. It's a new experience for us as the "new" freon replacement in a fridge doesn't keep things solidly frozen. It's in our garage. It's early winter but temps keep rising and falling. This thing is constant on how cold everything is. So far we are VERY happy with this freezer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs. We love being able to see what's in the freezer as opposed to our old chest freezer where things would get buried.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 4 out of 5 stars

    Numerous ability in one freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in basement. Like clear shelves. Door shelves easy access. Appearance nice, washable. Great value for money. Like option of ability to transfer to refrigerator if needed. Had week long power outage due to storm. Insurance reimbursement only $250. Lost money due to just shopping prior to storm. Door controls easy to comprehend. Large numbers. Option of fast freeze will come in handy if large sale.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my freezer. Great space for my meat and extra things when i buy in bulk.

    I would recommend this to a friend