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Customer Ratings & Reviews

$479.99
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Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4338 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 4,338 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great acquisition!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge, it is working perfectly in our basement.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 4 out of 5 stars

    Came in scratched

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really great and has a lot of room. I have mine as a refrigerator, but it did come in scratched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the freezer, and it was delivered on time, but I found out quickly it was not keeping things frozen. After a call to customer service, they replaced the freezer and took the one that did not work with no fuss and in a very timely manner. They did not have the same one in white, so they gave me a stainless one, which works fine.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us! We’re glad to hear that our customer service team was able to promptly assist you and provide a replacement freezer that meets your needs. We apologize for the initial inconvenience, but it’s great to know that the stainless-steel model is working well for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new freezer! Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Temperature control

    Rated 5 out of 5 stars

    Great upright convertible freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that this unit has the glass shelves instead of the wire shelves in most units. The idea that it can be used as a refrigerator or freezer is very useful. The temperature setting in the outside of the front door is a nice added touch as well. Glad I made the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garage ready to be used in an area that isn't climate controlled. Great size. Switching between freezer to refrigerator is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Temperature control

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this as a freezer. It’s been about a month and things are good. We like that it has a digital temperature setting that can be easily adjusted. It’s definitely a bonus that we can choose to use this as a fridge instead.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Redhead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and size good for household. Overall very good product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quiet, works great, Just what I needed. freezes items very quickly . our ice cream frozen solid.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Great Product for a Great Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. It is very roomy and holds a large quantity of drinks. (I wanted it mainly for canned and botted drinks). Keeps everything very cold.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Perfect Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size to replace old one. Lots of freezing space. We like that it can be a refrigerator also if necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent freezer. I love that you can go back and forth. I have only used the freezer side so far but it is spacious and easy to get to everything. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I was looking to replay a larger, older upright.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance as expected- no drama! Plug it in and get exactly what you expect- quick freezing. Looks good, no odd noises. As advertised. Adequate room for pandemic food storage. Very fair value for the $$$.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for taking the time to review our 13.8 Cu. Ft. Upright Convertible Freeze/Refrigerator. It is good to know that you are happy with the product and its performance. We strive to provide excellent and accessible products, so we appreciate your feedback. If you ever have any questions or concerns about the unit, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. Works well, and perfect size. Glad I went with this one

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm thrilled to hear that the product is just what you wanted! It's fantastic that it works well and fits perfectly. Choosing the right one can make all the difference. If you have any more thoughts or need further assistance, feel free to reach out! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great. shipping is good too. flexible to use fridge or freezer. should have wait to get more discount on memorial day which is only a few days.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, MyintK, for sharing your experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're glad to hear that shipping was smooth and that you appreciate its flexibility as both a fridge and freezer! Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great as a refrigerator in the kitchen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this as a refrigerator, in combination with a chest freezer, in our 50's era kitchen (which is too small for today's mega-fridges). We replaced a slightly larger, fancier Whirlpool refrigerator-only which had broken down and was non-repairable at 4 years. While we miss the larger shelves on the Whirlpool's doors, this one is absolutely adequate - it forces us to think about what we currently have refrigerated and to consolidate more. We prefer some of the features of this unit, for example the temperature display and the warning beeps if we accidentally left the door ajar.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price! prompt delivery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item delivered in timely manner as promised and set up for us. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Garage ready freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nicely in our space. Quiet. I like the led lights.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Value; Would Buy Again; Would Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Looks really nice. The inside is large enough for us. The shelves in the door are very helpful for easy to grab items like freeze pops and low enough for the kids to grab them. It beeps when you open it and let's you know it's not closed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great delivery service. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this freezer! Bought it in a pinch after a hunting trip and it was perfect. The size is big enough to hold an entire Elk plus some room to spare. It was easy to get out of the box and set up! It got to temperature quickly and it’s held up since! Plus, it looks sleek for the price point!

    I would recommend this to a friend
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