Customer Ratings & Reviews
- Model:
- NS-UZ14WH0
- |
- SKU:
- 6336451
Customer reviews
Rating 4.7 out of 5 stars with 4308 reviews
(4,308 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Temperature control
Rated 5 out of 5 stars
So far so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for only a few months, but so far, so good. Holds temperature well and I have not had any issues.
I would recommend this to a friend - Pros mentioned:Size, Temperature control
Rated 5 out of 5 stars
Great freezer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this freezer after looking at many brands. It is a good size for an extra freezer. I like the digital temperature on the outside, and the ease of adjusting it. It seals really well and keeps the temperature perfectly.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
A nice replacement for our old freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this freezer to replace an aging freezer (17 years old) that was having trouble staying cold and running continuously. This one seems to be working just fine. Really like that you can set the actual temp right on the front of the door instead of having to adjust some dial inside that just uses some arbitrary numbers to represent warmest to coldest. And it appears to maintain the temp that you set based upon the thermometer we keep in the freezer to verify the freezer temp. We set it at -10 degrees and it stays at that temp. Also like that is has a light inside unlike our previous freezer. The bin on the bottom is also great for frozen foods like vegetables that come in plastic bags and don't stack well on the shelves. Would have preferred a lower price, but freezers seem to be in high demand and short supply right now, so we felt lucky that this on was even in stock.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Had it programmed in a jiffy and it was cooling in just a few hours. I will primarily use this as a freezer. This appliance doubles as BOTH a full-size stand-alone refrigerator AND freezer. Love that flexibility if needed.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good and efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great have had no issues to date. Very quiet. Love the chime feature when someone goes into the freezer to get something
I would recommend this to a friend Rated 5 out of 5 stars
Great fridge-freezer option!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. It looks narrow but has served my needs well for fulfilling baking orders. The freeze option is amazing when I need to cool product quickly. No regrets. The only thing I will say is that it tends to suffer a little in the Florida heat as a garage refrigerator. I did not use during the summertime in order to avoid any possibility of internal temperature fluctuations, which would range from 32-45 degrees during real feel 100F.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the thoughtful review, Amelin! We're so glad the convertible freezer has been a great fit for your baking business—especially with that quick-freeze feature. And we appreciate your insight about its performance in Florida heat. Your experience is super helpful for others considering garage use in warmer climates!
— Shiela | Insignia Support
Rated 5 out of 5 stars
Wonderful freezer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this use it as an extra freezer since our side by sude isnt cutting it on food storage. Even thinking on getting a 2nd
I would recommend this to a friend- Cons mentioned:Door design
Rated 5 out of 5 stars
Freezer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had no real issues with this other than user error. Don't just swing the door shut like most refrigerators, it may bounce back open and you won't realize it for a little while until it starts chiming at you
This review is from Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you have had no real issues with the product. We appreciate your tip about closing the door carefully to avoid it bouncing back open. Your insights are valuable to us as we strive to improve our products. Keith | Insignia Support
- Pros mentioned:Overall performanceCons mentioned:Door design
Rated 5 out of 5 stars
Happy with my fridge/upright freezer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little converable fridge. We use it for overflow after gathering and drinks mostly. Looks great and works great. Only down side is that door is not reversable but i knew that going into the purchase and this has a nice price point
This review is from Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Sleek and Versatile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This standup appliance is stylish and very versatile. It can be used either as a refrigerator or freezer and it's compact size allowed us to easily place it in our basement utility roo..
This review is from Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend - Cons mentioned:Door design
Rated 5 out of 5 stars
new freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had it for a couple of weeks . so far everything seems to be in good working order the only drawback is the it takes a lot of effort to open the door most of the time
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that everything seems to be in good working order so far. We appreciate your honesty about the effort required to open the door, and we will take this into consideration for future improvements. Your satisfaction is important to us, and we value your support.
Keith Insignia Support
- Pros mentioned:Convertibility
Rated 5 out of 5 stars
I bought a pair of these and I love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine as a freezer is absolutely perfect for my needs and I love that it can be a refrigerator as well. As a matter of fact, I purchased two machines and I do use one as a refrigerator, though I have to turn it down significantly to get it to work for refrigeration- otherwise, it runs too warm
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review! We’re glad to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is meeting your needs perfectly. It’s great to know that you appreciate its versatility as both a freezer and a refrigerator. We appreciate your feedback on adjusting the temperature for refrigeration and will take it into consideration for future improvements. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new appliances! Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Stand up freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer is just right for our family. Everything fits snug and the shelves are sturdy
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback! We're so glad to hear that the Insignia™ 13.8 Cu. Ft. Convertible Upright Freezer is the perfect fit for your family. It's great to know the shelves are sturdy and everything fits just right—exactly what we aim for!
We appreciate you taking the time to share your experience and hope the freezer continues to serve your household well for years to come. Ivy | Insignia Support
- Pros mentioned:Convertibility, Overall performance
Rated 5 out of 5 stars
Remarkable Freezer/Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was amazed that this could be a refrigerator or freezer. It worked well as a refrigerator for the short time I had it. If I had space in my home I would have kept it.
I would recommend this to a friend Rated 5 out of 5 stars
Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was perfect . Delivery drivers were Ontime and professional easy set up great price
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Loving this Upright Freezer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saw this Upright Freezer on line, then went into the store, never know what these actually look like until you see them. I loved it just from being in the store. I ordered this and when I got it and installed it, I feel in love all over again. I had a chest freezer this is a game changer, no more having to dig. Plenty of room for me and my needs. I cook a lot for my family and when we are together there is a total of 6 of us. I love being able to store meat and have it on hand.
I would recommend this to a friend - Pros mentioned:Capacity, Convertibility
Rated 5 out of 5 stars
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fact that it can be used as refrigerator or freezer is great. It looks good and is very large inside.
This review is from Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - Stainless Steel
No, I would not recommend this to a friend Rated 5 out of 5 stars
Extremely Happy with Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We use this as a second freezer in our basement and it is amazing. It's so roomy, it has a sleek design, it has very nice shelves both inside and on the door (making for very easy organization), and it's just perfect for us. We have a lot of frozen foods, everything from frozen meats to veggies to pizza to a variety of ice creams and it's still roomy. I love that it's also automatic and no defrosting is necessary. I was extremely happy with Best Buy's customer service too. The delivery people were very customer-focused, wore masks, and were very attentive. Thank you for a great product + service!
I would recommend this to a friend- Pros mentioned:Size, Temperature control
Rated 5 out of 5 stars
Great freezer at a convenient size!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer! Not too big, not too small, and can actually find things (not like a chest freezer)! Keeps temperature great while looking good doing it! Gotten lots of compliments on the stainless door with info screen on front.
This review is from Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Definitely a keeper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. I have this set up as a freezer, but if I needed to use it as a refrigerator I’d just need to push the button, easy peasy. I like the glass shelves and the shelf spacing. Size is perfect. Fits in my small kitchen with no problem.
I would recommend this to a friend















