Customer Ratings & Reviews
- Model:
- NS-UZ14WH0
- SKU:
- 6336451
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door design
new freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had it for a couple of weeks . so far everything seems to be in good working order the only drawback is the it takes a lot of effort to open the door most of the time
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that everything seems to be in good working order so far. We appreciate your honesty about the effort required to open the door, and we will take this into consideration for future improvements. Your satisfaction is important to us, and we value your support.
Keith Insignia Support
- Pros mentioned:Capacity
Freezer Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item Colls to perfection, no noise lots of space
I would recommend this to a friend - Pros mentioned:Capacity
Great Freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with freezer. Good amount of space on shelves. Door space is minimal. Still trying to figure out how to use door soace.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, MaryR! We’re glad to hear that you’re happy with your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer and that the shelf space is working well for you. The door space is designed for smaller items, and you may find it useful for frequently accessed items or condiments. You can try accessing the product manual for more details on optimizing storage. We appreciate your support and feedback. Tine | Insignia Support
- Pros mentioned:Overall performance
New freezer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great happy with my freezer service was great good store
I would recommend this to a friend - Pros mentioned:Convertibility, Size
Works great and a perfect size for the garage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer is the perfect size for our garage and allowed us to empty out our kitchen freezer. Love that it can be used as a fridge or a freezer depending on your needs.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Happy with Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and offers plenty of space inside. Love the exterior temp display.
I would recommend this to a friend - Pros mentioned:Size
Perfect freezer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We searched for awhile and kept coming back to this freezer. It had several good reviews. Perfect size for the area we had. Shelves are large and adjustable and the bottom drawer holds several pounds of meat or chicken. Easy to see and grab what we want. Highly recommend
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're thrilled to hear that you found it to be the perfect fit for your space and that its features, such as the adjustable shelves and spacious bottom drawer, have met your needs effectively. Positive feedback like yours is invaluable to both potential customers and our team. We appreciate your recommendation and hope you continue to enjoy your freezer for years to come! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Capacity, Overall performance
Great Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer is working great. Really like the door feature when it chimes tomlet us know that it has been open. So far, space is sufficient. It's a great product. Very satisfied.
I would recommend this to a friend - Pros mentioned:Capacity, Convertibility
Great freezer or refrigerator. Good size for a g
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my insigna freezer. It holds a lots of groceries that need to be kept frozen. The quality is good at a reasonable price. You can also readjust to use as a refrigerator. I am happy with the purchase .
I would recommend this to a friend - Pros mentioned:Capacity
Love my new freezer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this to replace a smaller version which wasn't frost-free and also didn't have a light. I already have one of these that I use for a refrigerator, this one I use for a freezer. I love it. Plenty of room, a light, and no frost buildup.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience! We’re delighted to hear that the new model is meeting your needs so well. It’s great to know that the frost-free feature and the built-in light are making a difference for you. We’re also pleased that you find it spacious and effective for both your refrigerator and freezer needs. If you have any other feedback or questions, feel free to reach out!
Keith | Insignia Support
- Pros mentioned:Capacity, Convertibility
Great freezer to have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer is great to have when needing extra storage for food, not to mention the fact that it can also be a fridge. Overall great product to own, I recommend it to anyone who is looking for an extra fridge/freezer to have
I would recommend this to a friend Side by sides
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these in January 2025. They are side by side and I use one as a fridge and one as a freezer. It’s way better as a freezer because everything is so organized and accessible now compared to the cramped bottom freezer I had before. As a fridge it’s good but has limited organizational flexibility. I’m exploring clear plastic bins. I wish I could switch the handle to the other side so they could open towards each other. I also wish they were designed so they don’t need so much space around them for heat dissipation since they are in my kitchen and not a garage. All in all, I’m happy with them and I love the new setup.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed review, REM2025! We're pleased to hear that you're happy with your new setup using the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezers. It's great that the freezer has improved organization and accessibility for you. We appreciate your feedback on the fridge's organizational flexibility and the handle design. Your insights are valuable and will help us improve. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new setup!
- Shiela | Insignia Support
- Pros mentioned:Overall performance
Great Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer is excellent. It is just what I needed. My only complaint is that I wanted to add a maintenance agreement after I purchased it but cannot get in touch with customer service to find out if this is possible.
I would recommend this to a friend - Pros mentioned:Size
Up right freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This the perfect size and a good price. We actually bought a second one as a gift.
I would recommend this to a friend - Pros mentioned:Capacity, Convertibility
twin appliances
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them both. The ability to set the appliance as a freezer or refrigerator suits my family's needs perfectly. They have a huge amount of storage space and are well made.
I would recommend this to a friend - Pros mentioned:Overall performance
Great freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this freezer delivered at the end of October. It replaced a 12-year-old Kenmore upright freezer. Have unit in basement as back up. So far, this freezer has been great. Do not plan to use as a refrigerator, already have a one next to it.
I would recommend this to a friend - Pros mentioned:Temperature control
Surviving Texas heat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even Texas summer temps, this has been working as expected in our garage!
I would recommend this to a friend - Pros mentioned:Temperature control
As advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet operation. Using as a freezer. Maintaining temperature, no frost. No issues.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Door design
Small design flaw but otherwise great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity which I love but the door always gets stuck and then sometimes it doesn’t close. This is annoying. Otherwise does great
I would recommend this to a friend - Pros mentioned:Overall performance
Great freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have only used it as a freezer so it has worked as it should. Have not tried the convertible feature to fridge.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, EricB! We're glad to hear that the Insignia™ Convertible Upright Freezer is performing well in its freezer mode and meeting your expectations so far. It's great to know it's already proving reliable, and we appreciate you taking the time to share your thoughts—it’s always helpful to hear how our products are working in real-life settings! Jeth|Insignia Support
