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Customer Ratings & Reviews

$479.99
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Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4349 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 4,349 reviews
  • Rated 5 out of 5 stars

    It is a CHAMP!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a GREAT PURCHASE!!! It was great when I got it - even BETTER when I started learning the features!! Quick freeze, and can concert to a giant fridge. Cant go wrong with this one!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic review, EllenB! We're thrilled to hear that you're so pleased with your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's fantastic that you're enjoying the quick freeze feature and the ability to convert it to a giant fridge. If you have any further feedback or need assistance, please feel free to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best of two worlds refrigerator and freezer. Size is perfect for me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good freezer, but it slides around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer has worked very well and runs quietly. My only complaint is that the wheels do not lock the freezer in place and the entire freezer slides out over our wood floor every time I open the door (good seal on the door though). Best Buy sent people out to look at it and they said they could not fix this issue

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    too cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is working great and keeping everything cold.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Frig or Freezer. You get to choose!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had one of these in white. We needed an extra "drinks" refrigerator for our large family. When Covid-19 hit, I wanted to get a stand alone freezer, but there were none to be found. Then I found this frig/freezer that was like our white one, but in stainless. I am very happy with it. This one has glass shelves while the white one has wire shelves. So we now use the stainless one as our new "Drinks" frig and the white one as the extra freezer. They both work great and are so convenient. We can store more freezer items during this difficult time. I am very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty and Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer/fridge! Not only does it look great, its work well and is very quiet. The perfect size for a small family.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Great size freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size freezer, perfect for garage. Very cold.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite and works good in the garage. Had it for two months without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia Upright Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very quite and functions as listed. Delivery staff setup unit and was very professional

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Stand up freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is just right for our family. Everything fits snug and the shelves are sturdy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're so glad to hear that the Insignia™ 13.8 Cu. Ft. Convertible Upright Freezer is the perfect fit for your family. It's great to know the shelves are sturdy and everything fits just right—exactly what we aim for!

      We appreciate you taking the time to share your experience and hope the freezer continues to serve your household well for years to come. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is spacious and works great. The size is perfect for the location I placed it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great. Only problem is that it seals tight and when you pull to open the whole freezer moves Lol

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer, great size fits everything I needed it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We really like this unit, we use it as a freezer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this in March of 2021, we love it. We currently use it as a freezer, but it can be set as a refrigerator as well. We like it so much we are getting ready to order another one! We did add a separate thaw sensor to it because the door was left ajar a little once (human error) and no alarm went off and stuff did thaw out. It's price actually went down from when we first got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Global products

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend everyone buy from them; all their products are good and trustworthy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Insignia freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the appliance is working great. The delivery was fine, except its dropped off and the go. You have to unbox it and hope its not damaged and its works. Unboxing this was a challenge. If this was delivered to a home that was not able to do this, it would have to sit there unboxed and not be able to use it or even find out if it works. Too soon to tell if I'd recommend it. Have not had it long enough.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, delivery and set up was a breeze. Have had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Freezer for over 9 months now and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    2nd time the charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer delivery was spot on. Delivery personel were friendly and considerate. Freezer started up and was operating at proper temperatures within 6 hrs. Before this freezer bought from a competitor after i got it in position plugged it in after setting for 2 hrs and it ran for 30sec. then had to remove and take bake for refund. Thank you.,

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Fridge to freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This converting fridge to freezer is amazing! Plenty of space and the added bonus to go from fridge to freezer with a press of a button it’s worth the money

    I would recommend this to a friend
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