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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4312 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification for its overall performance, size, and capacity. Many appreciate the convertible feature and electronic temperature control, as well as its quiet operation and functionality. However, some customers have expressed concerns about the door design not being reversible and the shelf material's durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,312 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Insignia freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the appliance is working great. The delivery was fine, except its dropped off and the go. You have to unbox it and hope its not damaged and its works. Unboxing this was a challenge. If this was delivered to a home that was not able to do this, it would have to sit there unboxed and not be able to use it or even find out if it works. Too soon to tell if I'd recommend it. Have not had it long enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our New Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is exactly as described. Works great with plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking freezer, well organized and useful on the inside. Freezer / Fridge function is really cool- will be handy if you ever need to switch later. I can't think of anything bad to say about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the versatility of this refrigerator/freezer. Right now it is being used as a refrigerator. It will be great as a freezer because it lights up. Our current freezer has no light so this is a great feature and being upright for space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product works well no issues with the freezer

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great review! We're happy to hear that your Insignia™ Convertible Upright Freezer is working well and meeting your expectations. It's always great to know when a product performs reliably with no issues.

      We appreciate you taking the time to share your experience—thanks again for choosing Insignia™! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia Upright Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very quite and functions as listed. Delivery staff setup unit and was very professional

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Nice size in kitchen; not too bulky. Have only used as a freezer, but like the conversion to refrigerator option. The two gentlemen who installed the product were kind and knowledgeable. They answered all of our questions and explained several things in easy to understand language!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Freezer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a freezer in a hurry and Best Buy had this one on stock. It works hreat and stays extra cold!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and looks great, been using it for 3 weeks now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty and Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer/fridge! Not only does it look great, its work well and is very quiet. The perfect size for a small family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great. Only problem is that it seals tight and when you pull to open the whole freezer moves Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality such a great buy, standing freezer is the way to go

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size. Light is very bright and you can see everything. Like the fact you can use it as a refrigerator if needed.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you find the size perfect and appreciate the bright light that allows you to see everything clearly. It's great to know that you value the versatility of being able to use it as a refrigerator if needed. Your satisfaction with its functionality is important to us, and we are glad it meets your expectations.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great frost free upright freezer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer. Replaced a 20 year old Kenmore upright freezer that wasn't frost free. It was 12 Cubic feet. Bright Interior light and glass shelves are a huge improvement over our older freezer and larger in capacity. The only issue is that the plastic handle broke the 1st day of use once the freezer developed a sealed pressure from the cold. Emailed Insignia and they responded quickly, but didn't have the part. I made my own from a stainless steel handle I had from our kitchen remodel. All good now.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great appliance. We are using it as a freezer at present. Very roomy. Very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia standup freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family loves it The chine when the door is opened is magical and the rate at which it freezes is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything a freezer should do. Alot of room for it's size. Was damaged during delivery and took an extra week to receive. Definitely worth what i paid during the sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have to have time to run it for awhile before we can evaluate it further.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    fridge /Freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge/Freezer, works well in either mode. Lots of space for a small house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good freezer, but it slides around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer has worked very well and runs quietly. My only complaint is that the wheels do not lock the freezer in place and the entire freezer slides out over our wood floor every time I open the door (good seal on the door though). Best Buy sent people out to look at it and they said they could not fix this issue

    No, I would not recommend this to a friend