Customer Ratings & Reviews
- Model:
- NS-UZ14WH0
- SKU:
- 6336451
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification for its overall performance, size, and capacity. Many appreciate the convertible feature and electronic temperature control, as well as its quiet operation and functionality. However, some customers have expressed concerns about the door design not being reversible and the shelf material's durability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator I love it. It keeps the food cold and I love it and you also have the option to switch to keep the food frozen
I would recommend this to a friend - Pros mentioned:Size
Small convertible refrig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the right size for my garage, is convertible for the summer
I would recommend this to a friend - Pros mentioned:Convertibility, Overall performance
Nice Upright Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this freezer for the Garage to store buck items. I purchased this on 5/31/2021 and it has worked well so far. I like that I can switch between Freezer/Fridge. Good buy!
I would recommend this to a friend - Pros mentioned:Overall performance, Size
10 out of 10 recommend
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what I needed. Not too big or small. Great look and functions!!!
I would recommend this to a friend Venison holder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Works perfect. Looks great and spacious.
I would recommend this to a friend- Pros mentioned:Capacity, Temperature control
Ice cold freezer to for stocking up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. Freezer gets cold fast after first plug in. Has plenty of space to stock up on frozen items. The display panel showing the temp at on the door is a nice touch.
I would recommend this to a friend - Pros mentioned:Size
Perfection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's perfect. Right size, right price. Runs quiet. What's not to like?
I would recommend this to a friend - Pros mentioned:Size
Insignia Brand
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I totally love my upright freezer. It is the perfect size for the area it is in. I wish there was a complete line of this brand so I can complete my entire kitchen with the same brand.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CarolynB! Thank you for your feedback! We're delighted to hear that you love your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer and that it's the perfect size for your space. It's wonderful to know that you're so pleased with the brand that you'd like to complete your entire kitchen with Insignia products. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new freezer! |Angelica| Insignia Products|
Upright Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value, Customer Service was Awesome, Great Delivery Experience
I would recommend this to a friend- Pros mentioned:Capacity, Size
Great freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an excellent little freezer I have a lot a room for food and it’s easier to grab what I need compared to a chest definitely recommend this freezer
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Paco.
Thank you for sharing you review on this Convertible Freezer/Refrigerator with us. Your opinion is paramount for us to keep striving to provide the best experience when purchasing our products. We are definitely proud of this and all our appliances!
Cesar G. - Insignia Support
- Pros mentioned:Size
Perfect Size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Placed in garage and it is the perfect size. Appears to be a quality product. The interior is very nice and being an upright, I am able to easily identify every item in the freezer. Far prefer the upright as opposed to rummaging around in a chest freezer. Both work, but the upright is so easy to load and unload. I am very pleased.
I would recommend this to a friend - Pros mentioned:Overall performance
Just in time.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Early setup, appears work very well. Quite appears to work very well in the garage.
I would recommend this to a friend - Pros mentioned:Overall performance
review of insignia 13.8 freezer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working correctly and very well. It started the first time we hooked it up to power.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, JamesM! We're glad to hear your freezer is running smoothly right from the start. Enjoy the reliable performance!
- Shiela | Insignia Support
- Pros mentioned:Overall performance, Size
Best freezer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size and amazing , fit everything I need strongly recommend
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Stand up refrigerator and freezer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my wife love our new freezer plenty of room and works great would definitely recommend it for those who need a new freezer.
I would recommend this to a friend Damaged product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice freezer, it works as of now- we've had it since this morning- but had to spend over an hour to drive for pick up. Got home and unboxed to find that it is dented in several spots, one which is more of a "fold" than a dent. Needed it desperately before monday so couldn't do much about it today, however I did spend the extra money on protection/warranty so I called and my options are $50 reimbursement or drive all the way back and exchange which now means that what I needed the freezer for will need to be unloaded and sit for at least 3 hours while we get the replacement and get it cooled. I took pictures but customer service wasn't interested in seeing them. My ideal resolution would have been that customer service would have the replacement delivered.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Crystal,
Thank you for sharing your feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're sorry to hear about the damage and the inconvenience it has caused you.
We understand how frustrating it must be to receive a damaged product, especially when you needed it urgently. Your feedback is valuable to us, and we appreciate you taking the time to let us know about the issues you encountered.
If you have any specific suggestions on how we can improve our products or services, we'd love to hear them. Your input helps us make better products for our customers. Emman | Insignia Products
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good I only have had it since Nov. 21, 2025, very happy with the freezer.
I would recommend this to a friend- Pros mentioned:Convertibility
Awesome upright freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome upright freezer. Would definitely recommend. Keeps food very cold. Has digital option to convert from freezer to fridge. Haven't used that yet.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're thrilled to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is keeping your food very cold and that you would recommend it. It's great to know you appreciate the digital option to convert from freezer to fridge, even if you haven't used it yet. If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
Great frig/freezer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great frig/freezer. Works as expected, i have two. On is a freezer and the other is a fridge.
I would recommend this to a friendExtra refrig/freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrig/freezer for the garage. Easy to switch
I would recommend this to a friend