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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4312 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification for its overall performance, size, and capacity. Many appreciate the convertible feature and electronic temperature control, as well as its quiet operation and functionality. However, some customers have expressed concerns about the door design not being reversible and the shelf material's durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 4,312 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the freezer for about a month and a half now, and so far, it's working as it should.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello JesusLovesYou,

      Thank you for sharing your positive feedback about the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're glad to hear that it has been performing well for you over the past month and a half. Your satisfaction is our priority, and we're here to support you if you need any assistance in the future. - Emman | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job, Great service. Delivery as promlsed. Will shop again with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Double duty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement for a very old freezer. Efficient and roomy despite it being smaller in size. It can also become a refrigerator if needed.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Becki! We're pleased to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is an excellent replacement for your old freezer. It's great to know that you find it efficient and roomy, despite its smaller size, and that you appreciate its convertible feature. If you have any other feedback or need further assistance, feel free to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my freezer. It a perfect size for my family, and during these times I wanted to stock up on meats and this has plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, very roomy. I like it that you can use it as fridge or was a freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Door design

    Rated 4 out of 5 stars

    Fridge or freezer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this as a freezer and I love it. It fits at least 400lbs of meat. The only con is that I wish it had a function that would let me know if the door doesn't close all the way, which is the only reason why 1 gave it 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it. Was a gift for house warming. It was so easy to order here and have sent to his home in another state. Best price for a great freezer

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your wonderful feedback regarding our Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We’re thrilled to hear that it was a hit as a housewarming gift for your son.

      We take pride in designing products that are not only functional but also easy to order and enjoy. It's great to know that you found the ordering process convenient and that you were able to send it directly to his home.

      Your satisfaction is our top priority, and we’re delighted that you found our freezer to be a great value. If you have any further questions or need assistance, please don't hesitate to reach out.

      Thank you for choosing Insignia! BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our freezer is perfect for us. It is easy to set up and load. It keeps perfect temperature. It can be switched to Refrigerator instead if we prefer. It has a lock on the control which is on the outside of the door. It is quiet and uses very little electricity. Delivery was fast and very efficient

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this freezer after having a chest freezer for years. I love the size of the freezer and the option to use it as a refrigerator in the future if need be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new freezer and it died within 2 months this one Works great so far.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for sharing your experience, GeorgeB! We're glad to hear this Insignia™ Upright Freezer is working great for you so far—it’s always reassuring to have a reliable appliance, especially after a previous letdown. Your feedback means a lot, and we hope it continues to serve you well for a long time! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Stand up freezer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it not to small not to big just the right size looks small but it has plenty of space for all my groceries and it also works as a refrigerator also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is a great product at a great price. Much better than a chest freezer. Everything easy to see and find. Freezer space in door is an extra plus. It has been at a constant -8 degrees,

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect size for mine kitchen love seal of the door when is closed. The light makes it easier to find food and easy to keep clean.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, RoxieW! We're delighted to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is the perfect size for your kitchen. It's great to know you appreciate the door seal and the convenience of the interior light. If you have any questions or need further assistance, feel free to reach out. Enjoy your freezer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    kate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great appliance, can be a refrigerator or a freezer, love the way it looks and fits....great price

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic 2nd freezer, can set temp from the outside and able to fit a lot of food.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best chose freezer ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer/refrigerator i use it as a freezer and it is by far the best freezer ever lots of room and shelves to keep organized ,i used to think box freezer were good until u fill it and cant find anything,the best chose ever to get an upright freezer to keep organized and rasy access to everything in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright stylish freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice way to have extra freezer storage without things getting burried and forgotten. It looks nice and stylish along with simple set up and operation. Very quiet is a plus.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're delighted to hear that you find our product to be a stylish and practical solution for extra freezer storage. It's great to know that the simple setup, operation, and quiet performance are meeting your needs. Your satisfaction is important to us, and we appreciate your support.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small but great for a garage. It's really nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this freezer for about a month now and we so far like it. We have had no issues with it not keeping our food frozen. The delivery was very smooth and they wheeled it right into our garage and even offered to unbox it for us even though we did not add on the installation. We hope this freezer will last us awhile!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my new upright freezer, it has a lot of space and it keeps my food cold.

    I would recommend this to a friend