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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4312 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer for its overall performance, perfect size, and amazing capacity. Many appreciate the convertible feature and simple temperature control, as well as its quiet operation and dual functionality. However, some customers have expressed concerns about the non-reversible door design and the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 4,312 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it in 2022 so this is more of an update. Two plus more years and it's still working great. I use it as a freezer and it hasn't accumulated ice on the walls

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AllanR,

      Thank you for sharing your update! We're thrilled to hear that your Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification is still working great after more than two years. It's fantastic to know that it continues to perform well as a freezer and hasn't accumulated ice on the walls. Your feedback is greatly appreciated. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of freezer space. Fully happy with this product. Product hold up unknown as it's too new.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer/refrigerator. Runs quiet and has lots of room. Currently using as a freezer and i love the LED lights; lets you see everything that is in there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Fits perfect in my basement, it got cold pretty quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy was outstanding for this purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with our purchase. Sales personal was very helpful. Delivery men were very pleasant an efficient during delivery, Freezer is just what we needed and it is working beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great size, great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize how much I'd love the vertical upright freezer. We use it as a freezer and does a wonderful job! Great space

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what we need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after Appliances Connection had us wait several months for a freezer we’d ordered AND lost it in the shipping process. Best Buy had this one in stock so we ordered it because we desperate and I must say we’ve been pleasantly surprised. It works great and froze fairly quickly after we set it up. There was no option for install when I purchased it so I assumed it was included, it was not. However the item was fairly simple to set up. Great space, a light and self defrosting-we love it! We move across country soon so I’m hoping it survives the move. Will update review as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer /fridge is amazing very spacious fits sooo much!!!!! I have it in the garage as a freezer, to hold all my kids snacks and frozen food.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic feedback. We are thrilled to hear that you find the freezer/fridge amazing and spacious enough to fit all your kids' snacks and frozen food. It's great to know that it serves your needs well in the garage. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (1)sales answered all questions... very helpful.. and delivery people even brought into the basment, with no problems.. and advised putting a non-automatic led nightlight in the same duplex and the freezer to ensure power on at a glance .... again very helpful... (2) not real keen on having to push a button to unlock the door everytime you need to get in it... (ease of use)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Great As A Second Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using the unit as a second freezer and it works great. We have not had any issues with it keeping our set desired temp.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer for a great price highly recommend this product

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, AngelikaH! We're happy to hear you're loving the freezer. Great value and performance—what more could you ask for?

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia™ - 13.8 Cu. Ft. Upright Convertible Freez

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I have made in a while. Perfect size, nice easy design and very quiet. Freezes really fast.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer. it is so easy to see what is in there with the light. love the glass shelves and the drawer. lots of room. love the quick freeze setting when putting items in the freezer. I got this because I wanted a frost free freezer. but everything about this freezer is perfect. It does take up more space than my old freezer but all of the frost free freezers I looked at were bigger than my old one. It just took about 2 hours to freeze when I got it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thanks for taking the time to leave a comment about your freezer. We are so glad to read that this freezer is what you were looking for. We also want to thank you for being part of the Insignia family, remember that if you any doubts or concerns, contact us at any time you need. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Perfect size and works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an extra freezer for my basement. Perfect size for what I need. The option to use as a freezer or fridge is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Easy to set up and get going. The inside is spacious and lights up very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer or Fridge?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice purchase, I like the fact I can switch from refrigerator to freezer, which I did already once. Size is appropriate for the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is fantastic. It has user controls on the outside for a wide range of settings and a great bright led light inside. This allows my family to stock up and plan meals easier. There are shelves and a drawer inside as well as tracks inside the door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia 13.8 Cu Ft. Upright Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer works great. It has plenty of shelf space for large items. Now I don't need to dig my frozen meats from the chest freezer ever again. I've received multiple reminders and preparation instructions ahead of time. The delivery crew arrived on time and set the freezer according to our choice in the basement. Everything went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great feezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome freezer easy to use and works great would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    13.8 UPRIGHT FREEZER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been on the hunt for a purchase of an up freezer; I love my purchase; of my 13.8 cu ft insignis freezer it is not too bulky and has plenty of room. also, very well priced.

    I would recommend this to a friend