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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4300 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 4,300 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge/Freezer is a steal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to set it up as a freezer. It cooled really fast, and has a lot of space. The material is quality and shelves are sturdy. For the price, this product is hard to beat with features like the manual lock and settings on the outside!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have gotten this years ago!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our upright freezer. It’s so much easier to organize and access than our chest freezer used to be. Each shelf is designated for a different type of food. The light really improves visibility, and the bottom storage drawer helps organize bags of frozen goodies. Our only complaint is with how hard it is to open the door. But, I guess this helps improve the seal and increase energy efficiency.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're thrilled to hear you're loving your upright freezer! It's fantastic that it's made organization and access so much easier for you. We appreciate your feedback about the door being difficult to open, and you're right, that does contribute to a better seal and energy efficiency. Thank you for sharing your experience! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    13.8 Upright Insignia Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer works great and seals well. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright self defrost freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my upright freezer and placed it in the basement. Had a little trouble figuring out which outlet should be used so it would be backed up by my Generac. Had three service calls to figure it out — Two from Best Buy& did not know which outlet to use and also had me use an extension cord and one from Current electric. It’s now in the correct outlet and will be backed up by Generac.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us! We're glad to hear that you like your upright freezer and that it's now properly set up with your Generac backup. We apologize for the initial confusion with the outlet and appreciate your patience through the service calls. It's great to know that everything is working smoothly now. If you have any further questions or need assistance, feel free to reach out to our hotline at 1-877-467-4289.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great little freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! My other freezer was over 30 years old and still working, but I’m sure on borrowed time. This is spacious and has a light so things don’t get lost in the back. No more defrosting and if needed it can be used as a refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great convertible freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but mighty. Loving our new freezer. The upright design is definitely the way to go. Shelves are spaced just the right amount to store larger items or stack smaller. The door shelves are deep enough to store and organize loose items. For longevity I freeze almost all my baking items and the bottoms drawer is perfect for that. With the current quarantine situation I’m also storing items for my elderly neighbors so it’s at full capacity yet I can still see and reach everything easily. I couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Cold Hearted Kitchen Friend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was prompt and efficient. The freezer is a nice size and will easily hold the TG turkey and the Christmas tamales! And the abundance of cherries for future pies!Given the fluctuating grocery prices the new freezer will pay for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my freezer fridge. Used it during Thanksgiving as a fridge and now using it as a freezer. Best Buy had the best prices with the options i was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Insignia Refregerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and family is happy with this purchase. It’s working great and spacious from inside .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! Plenty of storage and super efficient! Fits more than 1 whole large deer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! It's fantastic to hear that the freezer offers plenty of storage and is super efficient. Being able to fit more than one whole large deer is impressive! If you have any other questions or need further assistance, feel free to ask. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Perfect for my needs, bought 2!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great Fridge or Freezer I bought two! I loved having this in my garage so much as a freezer I decided to buy another one to keep as a fridge until hunting season the same day I took delivery as the first one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save yourself frustration & purchase insurance!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I feel awful. I have a freezer full of spoiled food. This freezer only lasted me since Jan 2022. I didn't consider buying any insurance or anything thinking it would at the least cover us for several years before giving out. Now I suffer the consequences of thinking that something new would last me a good while. Only thing I can suggest is make sure to buy some insurance because obviously buying new stuff does not mean anything.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great garage freezer!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this over a year ago. Really happy with it. So spacious. Has an alarm if it isn’t closed all the way. Easy to organize

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the product! It’s great to hear that it’s spacious, well-organized, and even has an alarm feature. If you have any other feedback or need assistance, feel free to reach out - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Check out my freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this freezer. Had never heard of this brand but did a little background check and was happy with what I found. Guys delivered with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fantastic Freezet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the purchase of this freezer! I love the panel on the front and wow there is so much room on the inside!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Garage Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased twice. Great product. Second one was missing hardware though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Freezer with broken plastic pieces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer was delivered on Feb 9, 2021 and I installed it today after it was sitting a few weeks in the garage. Upon closer inspection, I found several problems #1 the plastic cover for the upper door hinge with on and off freezer light switch is cracked so the door won’t touch the switch to turn off the freezer light #2 the corner of one of the door shelves is broken rendering I t useless #3 the plastic water catchment container in the back of the freezer cracked, the water will leak if not replaced. I think the quality of the plastic pieces is not good I have warranty, these three parts should be replaced

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mynewconvertible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy and pleased with this fridge/ freezer convertible that I purchased. It’s really awesome! Love it! Fits perfectly in my garage space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it we needed to get new freezer and this was a great value best buy had the best price..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LoveIt

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ! I replaced my deep freezer with this I love not having to dig in the bottom of a deep freezer And it holds a lot of stuff

    I would recommend this to a friend
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