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Customer Ratings & Reviews

$479.99
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Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4349 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,349 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it in 2022 so this is more of an update. Two plus more years and it's still working great. I use it as a freezer and it hasn't accumulated ice on the walls

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AllanR,

      Thank you for sharing your update! We're thrilled to hear that your Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification is still working great after more than two years. It's fantastic to know that it continues to perform well as a freezer and hasn't accumulated ice on the walls. Your feedback is greatly appreciated. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Plenty of Space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the space so I bought two, using one as a fridge and one as a freeze. Very convenient and allows ample space. Even room for extra large pizzas to lay flat. Very happy with this purchase and hope for long lasting value.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TheDudeAbides, thank you so much for your kind words! We're thrilled to hear that our product has provided you with ample space and convenience in your home. It's great to know that our fridge/freezer combo has been able to accommodate even extra-large items like pizzas. We aim for long-lasting quality and we're glad to hear that you're satisfied with your purchase. Thank you for choosing our product! -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Great Secondary Freezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great secondary freezer for storage. Decent size but could definitely be bigger. Keeps food cold/frozen and at a great temp.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for my area and works flawlessly m. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Upright Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size and so much more convenient than bending into a chest freezer. It's in our garage and makes our life much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Large Space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this fridge for meal prepping and it is amazing

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, JASARA, for the kind words. It’s great to hear the freezer is helping with your meal prep routine and delivering the space and performance you need. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Fridge or Freezer? What?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the cardboard and plastic wrapping was stripped from the appliance I stood there in astonishment at the sight of this magnificent piece of engineering. My mind could not fathom equipment such as this one. It could just become a fridge or a freezer at a whim? Was this an abomination or a heavenly creature? I can say for sure that it keeps things cold whichever way you may have it, but it may be time before we see if this alters the future of mankind, good or bad.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Upright Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly - looks great - plenty of room inside Delivery was quick and complete Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Would recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size freezer for my garage. Very satisfied. Would recommend!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're glad to hear that the Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is the perfect fit for your garage and that you're very satisfied with it. Reliable storage with ENERGY STAR certification is always a great choice. Enjoy, and thanks for recommending Insignia! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome refrigeration unit

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these, the first one, ive had since 2019 with no issues. Using it as a freezer in the garage. The second serves as a refrigerator in the house. I've never had any trouble with either. They do exactly what they are meant to do. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Upright Freeezer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! Very nice freezer! Perfect size and it can convert to regular fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 13.8 CF Upright Convertible Freezer/Fridg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect freezer for all of those extras! Love the fact that at any point in time I can switch it to be a fridge instead. That is what I call versatility! I would recommend this to anyone looking for more freezer or fridge space. Upright model means I can see everything easily. Very happy with the purchase, the price...and the delivery guys were awesome and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Rob Mackey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer!!very very happy!! got cold fast! Works awesome! Do yourself a favor and buy this if you're looking for a Freezer/ Refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Freezer!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer works great…looks very stylish and holds a lot…go for it it’s worth it!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    13.8 UPRIGHT FREEZER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been on the hunt for a purchase of an up freezer; I love my purchase; of my 13.8 cu ft insignis freezer it is not too bulky and has plenty of room. also, very well priced.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer /fridge is amazing very spacious fits sooo much!!!!! I have it in the garage as a freezer, to hold all my kids snacks and frozen food.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic feedback. We are thrilled to hear that you find the freezer/fridge amazing and spacious enough to fit all your kids' snacks and frozen food. It's great to know that it serves your needs well in the garage. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Fridge/Freezer combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer cooled down to temperature quickly and the storage shelving is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took only a few days to get here and it is so nice. Can be a full fridge or freezer

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, have just had it on the refrigerator mode so far. Love the simple operations!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super sale!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like!!!! It's a great frezzer!!!! And the shipping... super fast!!!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for your review, Yiya! We're so glad you're loving your Insignia™ Convertible Upright Freezer—and that the fast shipping made it even better! Enjoy keeping things perfectly chilled!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

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