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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4312 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer for its overall performance, perfect size, and amazing capacity. Many appreciate the convertible feature and simple temperature control, as well as its quiet operation and dual functionality. However, some customers have expressed concerns about the non-reversible door design and the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,312 reviews
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, frost-free, economical. I like the option to set it for freezer or refrigerator--we use it as a freezer in the garage. Glass shelves are great instead of wire racks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great new freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new freezer and it works great. It looks good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, CarolS! We're so glad you're loving your new freezer—great performance and great looks make a winning combo!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great size freezer for two people. It has plenty of room for the extra groceries and it is energy efficient. We are very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    AAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING! Love the shelves and how it cab convert to either a fridge or freezer low noise and it beeps when opened or opened for too long

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice and roomy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer, plenty of room for all the extras. Very happy with our purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is providing plenty of room for all your extras and that you're very happy with your purchase. If you have any other comments or need assistance, feel free to reach out. Enjoy your new freezer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is working very well. Had this freezer for a month.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Mike, for your review! We're glad to hear that your Insignia™ Convertible Upright Freezer is working well after a month of use. Reliable performance and efficiency are key, and it's great to know the freezer is meeting your expectations. We appreciate your feedback and hope it continues to serve you well! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome refrigeration unit

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these, the first one, ive had since 2019 with no issues. Using it as a freezer in the garage. The second serves as a refrigerator in the house. I've never had any trouble with either. They do exactly what they are meant to do. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 4 out of 5 stars

    Good for a large family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting an upright freezer for a long time, so I was happy to find this one at a good price. The freezer is a good size I only wish the door slots were a little larger but it holds a lot of food which is good when you have a large family

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer for the Garage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For over 2 years I have been looking for a inexpensive upright freezer to use in my garage. I finally found this one... Is big enough for what I need and small enough to not take too much space in my garage. It has many features that I considered when buying like: frost-free that was a big plus since I do not want to waste any time cleaning it. An alarm when the door is left open. Digital display of temperature on the door. Large storage area inside. In short, a great buy. I highly recommend this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer, I can also use it as a refrigerator, it has both functions.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, LuisM! We're thrilled to hear that you're enjoying your 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that the dual functionality as both a freezer and refrigerator is meeting your needs. Enjoy the versatility and convenience!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Freezer/ refrigerator combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, easy to use, just the right size overflow freezer. Widely stacked shelves make organization a snap and makes viewing and getting to stored items easy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect upright freezer, way better than any chest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a chest freezer for many years and hated how time consuming it was to find anything! Since I got this stand up freezer, it cooled super fast, maintains temp perfectly, perfect size for us, zero frost, and most importantly, super easy to organize and see everything you have at a glance! Absolutely a must if you’re looking for a freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia Garage Ready Freezer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is ideal for our small office space. We liked that is was taller and narrow, it fit in the space we had perfectly

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Rosie,

      Thank you for your review! We're delighted to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is a perfect fit for your small office space. It's great to know that its taller and narrow design works well for you.

      If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Minh Nguyen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the product! The fridge is perfect for our needs. Our whole group like it very much!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Minh, for your wonderful feedback! We're thrilled to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is meeting your needs perfectly. It's great to know that your whole group is enjoying it. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new freezer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Freezer. I am very happy with this purchase. It looks good and keeps ice cream frozen. The one it replaced would not do that and was full of frost. Love this freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Survived a MN garage in winter

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer for the value. Bottom line, it does its job. This survives the cold of MN as a garage freezer with zero issues. If by again.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification! We're delighted to hear that you find it to be a great value and that it performs well, even in the cold Minnesota winters. Your satisfaction is our priority, and we're glad our product meets your expectations. If you have any further comments or need assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the freezer it draws low power and is nice and big.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for our use.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this unit as our secondary fridge for drinks and additional space for hosting events. It serves all our needs.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi PaulF! Thank you for your feedback! We're glad to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is serving all your needs as a secondary fridge for drinks and additional space for hosting events. If you have any further questions or need assistance, feel free to reach out. Enjoy the convenience of your new freezer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    My first freezer and fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, keeps food cold ,have not used the fridge mode yet but it runs quiet and is simple to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet, love the versatility. Great that the temp is front and center!

    I would recommend this to a friend