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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4312 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers praise the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer for its overall performance, perfect size, and amazing capacity. Many appreciate the convertible feature and simple temperature control, as well as its quiet operation and dual functionality. However, some customers have expressed concerns about the non-reversible door design and the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,312 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    You can spend savings on filling the freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is perfect. Lots of room which is what I wanted but so much my eyes have gotten much bigger at the grocery store.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi NancyB,

      Thank you for your feedback! We're thrilled to hear that the Insignia™ Garage Ready Convertible Upright Freezer is perfect for your needs and offers plenty of room. It's great to know that it's making your grocery shopping even more exciting. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    freezer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best freezer as an additional for summer and through out the year, best size and keeps lots of food

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we needed a freezer for now but happy we can use it as a refrigerator it is very quite lots of room in the inside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    valid purchaser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had it for a couple of weeks. But, so far so good. Am loving it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Dave! We're pleased to hear that you're loving the Insignia upright freezer so far. It's great to know it's meeting your expectations. Enjoy the convenience and energy efficiency!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a month and so far everything is great! Service was excellent!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DianneM,

      Thank you for sharing your positive experience! We're delighted to hear that you're enjoying your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer and that the service met your expectations.

      If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love what it does and the size, fits great where we needed it. Thanks, Best Buy for having it in stock, perfect timing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    coolant

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - White is very good

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you are using the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification. Your experience helps us understand how our products are used and valued. We appreciate your insights and are committed to continuously improving our services to better meet your needs. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Good Size

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my freezer is enough for my household. The stainless gives a elegant look for my kitchen and matches with other appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for my area and works flawlessly m. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer. It keeps everything frozen solid and because it is an upright, I can find things...no more mystery meat after years in the freezer. I can highly recommend this upright. And if you are trying to decide between a traditional freezer and an upright freezer, spend the extra for the upright. You will be glad you did.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Cold babe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is quiet and cold!! I’m enjoying relying on this dependable beautiful freezer!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great - tons of extra space

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 of these 13.8 cu ft convertible freezers in the garage and it works out perfectly, one as a beverage refrigerator and one as an extra storage freezer. Added wire baskets to the freezer so items don't slide off the glass shelves. Have no issues and would definitely recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright frezzer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the upright freezer Easy and convenient delivery

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the perfect size for me. I had a freezer that lasted almost 30 years so I hope this one does too

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that the size of our freezer is perfect for you. Your satisfaction is important to us, and we hope this freezer serves you just as well as your previous one. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator/ freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for smaller home but did buy bins for packages because the slid off the shelves

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that the size is perfect for your smaller home. We appreciate your insight about the packages sliding off the shelves and understand why you chose to buy bins. Your satisfaction is important to us, and we value your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is perfect for our needs. It is working perfectly and exceeds our expectations.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Andrea! We're thrilled to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is perfect for your needs and exceeding your expectations. If you have any questions or need further assistance, feel free to reach out. Enjoy your new freezer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia 13.8 CF Upright Convertible Freezer/Fridg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect freezer for all of those extras! Love the fact that at any point in time I can switch it to be a fridge instead. That is what I call versatility! I would recommend this to anyone looking for more freezer or fridge space. Upright model means I can see everything easily. Very happy with the purchase, the price...and the delivery guys were awesome and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Upright Freeezer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! Very nice freezer! Perfect size and it can convert to regular fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Upright Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly - looks great - plenty of room inside Delivery was quick and complete Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Great Secondary Freezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great secondary freezer for storage. Decent size but could definitely be bigger. Keeps food cold/frozen and at a great temp.

    I would recommend this to a friend