Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4312 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer for its overall performance, perfect size, and amazing capacity. Many appreciate the convertible feature and simple temperature control, as well as its quiet operation and dual functionality. However, some customers have expressed concerns about the non-reversible door design and the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 4,312 reviews
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Fridge or Freezer? What?

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the cardboard and plastic wrapping was stripped from the appliance I stood there in astonishment at the sight of this magnificent piece of engineering. My mind could not fathom equipment such as this one. It could just become a fridge or a freezer at a whim? Was this an abomination or a heavenly creature? I can say for sure that it keeps things cold whichever way you may have it, but it may be time before we see if this alters the future of mankind, good or bad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr. Pran Gjeloshi

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best by is a the best store to by anything. I bought freezer best service and delivery on time. Everything wonderful.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi PranG,

      Thank you for your wonderful review of our Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're thrilled to hear that you had a great experience with Best Buy's service and timely delivery. It's fantastic to know that everything met your expectations.

      If you have any further feedback or questions, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Convertable Freezer/Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Freezer. Everything on all shelves and drawers stay frozen. Ours is in our garage. We live in Texas the heat index this week has been 112-115 degrees. The freezer has held up and everything has remained frozen solid. The air tight seal keeps the cold in and the heat out. This freezer converts to a refrigerator as well although I already have a fridge in the garage I have not used this function yet. The shelves are adjustable which makes it nice for preparing more space on a specific shelf if needed. I highly recommend this freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Fridge/Freezer combo

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer cooled down to temperature quickly and the storage shelving is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Supper buy on this!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This í great product. I can make this to use as a refrigerator or a freezer as I want. I have been trying for 2 months and no problems at all. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Freezer!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer works great…looks very stylish and holds a lot…go for it it’s worth it!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Upright Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size and so much more convenient than bending into a chest freezer. It's in our garage and makes our life much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great Freezer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect freezer for our garage. Ordering a second one since it can also convert to a refrigerator.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying your Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that it's meeting your needs in the garage and that you appreciate its versatility in converting to a refrigerator.

      If you have any questions or need assistance with your new purchase, feel free to reach out. We're here to help! BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, have just had it on the refrigerator mode so far. Love the simple operations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like its supposed to so far have no issues yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother. Works great in her garage.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Nice clean look. Love that can used as a refrigerator or freezer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in 2023, is working great. Easy to maintain. Easy to adjust.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, MichaelD, for your feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're pleased to hear that it's working great for you and that you find it easy to maintain and adjust. Your satisfaction is important to us, and we're glad the product is meeting your needs. If you have any further comments or need assistance, please feel free to reach out. Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Good space

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage and space for the size freezer, fits through tight area.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Rob Mackey

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer!!very very happy!! got cold fast! Works awesome! Do yourself a favor and buy this if you're looking for a Freezer/ Refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Insignia Convertible Using as Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very pleased with the performance thus far of the Insignia upright convertible freezer/refrigerator. We have a counter depth refrigerator in our kitchen and it leave us wanting more fridge space especially at the holidays. It has maintained its temperature despite being packed full. I cannot speak to the freezer capabilities, but would assume it would operate well.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Insignia Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up! Haven't had freezer for months when ours did! Loving it! Didn't realize it could be converted to a refrigerator!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're delighted to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer was easy to set up and that you're loving it. It's great to know that the convertible feature to a refrigerator came as a pleasant surprise! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Cool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, they opened everything, they turned it on. All I had to do was fill it. lol I really didn't think clearly how big it was going to be. I was tired of our chest freezer because everything you wanted was always down the bottom. This you open and can see everything. I am having a problem with the lock, it doesn't seem to be working, but it could be me, I will have to read the manual. It works awesome in freezing things.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Awesome fridge (of freezer)

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge (or freezer)! Got this for a garage fridge and it is amazing. Love all the space. Quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and there was a lot more room than I was expecting.

    I would recommend this to a friend