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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4312 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer for its overall performance, perfect size, and amazing capacity. Many appreciate the convertible feature and simple temperature control, as well as its quiet operation and dual functionality. However, some customers have expressed concerns about the non-reversible door design and the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 4,312 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It keeps frozen food frozen. I like that you can see the temperature of the freezer on the door. It's a perfect size inside and outside for what I need and it looks nice. I use it as an extra freezer in my basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer on time deliver satisfied with the customer service and product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clerk was knowledgeable, helpful and curtious. Told him what we wanted and took us right to it. Paper work fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best convertible freezer/fridge out there!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome freezer/fridge, it has everything i have wanted and more! It has worked flawlessly for over a year now.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JosephJ,

      Thank you for sharing your experience! We're delighted to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer has exceeded your expectations and worked flawlessly for over a year. Your satisfaction is our top priority, and we're glad to know it has everything you wanted and more. If you ever need any assistance, don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome unit. Works great. Only suggestion would be to put a thermometer on outside of unit and make the door reversible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a 'Quality of Life' thing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is brand new, but so far we love it. We replaced a chest freezer with this upright model. My wife spent a couple of happy hours switching over and organizing. She loves to organize so I got her this as a surprise present. I knew she was tired of digging around in the chest freezer, hanging almost upside down to reach the very bottom...but anyway, now we just open the door and everything is neatly laid out before us. Our quality of live just went up again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we needed for a meat freezer in our garage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 4 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Best price we could find. Gets cold fast and maintains. Ultra freeze button is handy to switch back to freezer function. Good capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and works great. Good feature to transition from fridge to freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Happy buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Actually have two of them in my house. One we use as a freezer and one we use as a refrigerator.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BrentS,

      Thank you for your fantastic review! We're thrilled to hear that you love the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer so much that you have two in your house. It's great to know that you're finding them versatile, using one as a freezer and the other as a refrigerator.

      We appreciate your feedback and are delighted that our product is meeting your needs. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed! Works great. Freezing cold. It serves as a good garage fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Had hidden damage when unboxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it home, removed box and it looked like the box was rubbing on the front of it about 4”s down from the top. That was disappointing but the freezer is a nice size and works really well. Even pulls a vacuum when you shut the door.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Freezer ready

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer was the best height, and was able to hold a lot of food inside. The time to freeze something was quick. Very good unit.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Insignia upright convertible freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving the actual freezer 5 stars as it does everything as advertised. The 13.8 cu ft is perfect for our family size of 6. I can store a quarter cow butchered with extra space for 5 full chickens, 4 chickens butchered, 25 pounds of pork butchered and still have room for 5 2lb bags of frozen vegetables, and other miscellaneous items. I love the temp setting display. We have yet to use this as a full on refrigerator. We were thinking about purchasing another unit as our back up fridge. I am however, taking away one star because the unit arrived damaged and Best Buy said it would credit me for the damage and I have not seen or heard from Best Buy since it was delivered back in June 2020. Best Buy customer service is terrible and have not returned any of my calls on this matter.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has a lot of space for frozen goods

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer was delivered on time and was setup very quickly. The freezer itself works very well and it holds a lot of food.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is exactly what we needed. It is the perfect size for our family of 4. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Temperature control

    Rated 5 out of 5 stars

    Love it! Love the alarm in the door and temperatur

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Love the alarm in the door and the temperature settings also like the fact that it is convertible from freezer to refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You bought this for your garage don't expect much

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fine for the price. Had to shim as the leveling feet aren't sufficient. In-door storage isn't the greatest but at least it's there. Shelves and drawer are fine. Have only used in fridge mode so can't talk about how well it keeps frozen goods, but as a garage fridge it gets the job done. If I hadn't gotten it on sale it would have been overpriced for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had the freezer a little over a year. Works perfectly. No issues!! Looks good in the garage too

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that your freezer has been working perfectly for over a year without any issues. It's great to know that it also looks good in your garage. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia