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Customer Ratings & Reviews

$479.99
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Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4349 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,349 reviews
  • Pros mentioned:
    Size
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it. Excellent size. For me only problem is that you have to pull the door hard

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Perfect Size, Convertible & Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new freezer! Who knew you could convert it to a refrigerator too! And the Stainless Steel is beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    FreeZer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it can be a freezer or a fridge. Good amount of room in it as well. Doesn’t freeze ice cream firm though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible freezer and whisper quiet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this upright unit and currently using it as a freezer, but it has the ability to change to just a refrigerator unit, which come this summer I just may take advantage of that. So far, the unit is whisper quiet and does an excellent job freezing. The door seal is extremely strong so when I close it, I know there won't be a single leak. Highly recommend this Insignia Upright unit!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator/ freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for smaller home but did buy bins for packages because the slid off the shelves

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that the size is perfect for your smaller home. We appreciate your insight about the packages sliding off the shelves and understand why you chose to buy bins. Your satisfaction is important to us, and we value your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Insignia Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up! Haven't had freezer for months when ours did! Loving it! Didn't realize it could be converted to a refrigerator!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're delighted to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer was easy to set up and that you're loving it. It's great to know that the convertible feature to a refrigerator came as a pleasant surprise! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is perfect for our needs. It is working perfectly and exceeds our expectations.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Andrea! We're thrilled to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is perfect for your needs and exceeding your expectations. If you have any questions or need further assistance, feel free to reach out. Enjoy your new freezer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is working very well. Had this freezer for a month.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Mike, for your review! We're glad to hear that your Insignia™ Convertible Upright Freezer is working well after a month of use. Reliable performance and efficiency are key, and it's great to know the freezer is meeting your expectations. We appreciate your feedback and hope it continues to serve you well! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a month and so far everything is great! Service was excellent!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DianneM,

      Thank you for sharing your positive experience! We're delighted to hear that you're enjoying your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer and that the service met your expectations.

      If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great new freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new freezer and it works great. It looks good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, CarolS! We're so glad you're loving your new freezer—great performance and great looks make a winning combo!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Insignia 13.8 Cu Foot Convertible Freezer fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer/fridge convertible. Using mine as a freezer, plenty of shelving with space between shelves and door storage. Well-lit inside, because you have to see what you are after!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    valid purchaser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had it for a couple of weeks. But, so far so good. Am loving it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Dave! We're pleased to hear that you're loving the Insignia upright freezer so far. It's great to know it's meeting your expectations. Enjoy the convenience and energy efficiency!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the freezer it draws low power and is nice and big.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Excellent Freezer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! Highly recommend. This freezer is holds so much and keeps it extremely cold. Tight seal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Organize your frozen foods.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We initially purchased the Insignia 7 cu. ft. freezer and it was a total disappointment. Died within a year, so we used the warranty to trade up to this model. The difference is night and day. We've only used the freeze function but couldn't be happier. All our food is properly frozen and the refrigerator-like design makes it real easy to find your frozen foods. Such a joy to open the door and immediately find what you're looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect freezer for our garage. Ordering a second one since it can also convert to a refrigerator.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying your Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that it's meeting your needs in the garage and that you appreciate its versatility in converting to a refrigerator.

      If you have any questions or need assistance with your new purchase, feel free to reach out. We're here to help! BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The shelves make it so easy to keep it organized

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    awesome freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the upright design. The design makes it easy to find items. I also love the temperature display on the outside of the freezer in addition to the open door alarm. Furthermore, the freezer fits and looks perfect in our basement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Best freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great just perfect for what I need not too big or too small just the right size

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A freezer worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer, plenty of room I like the way it unlocks for easy opening, locks back when closed Would definitely recommend and purchase again if needed

    I would recommend this to a friend
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